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  1. #1
    Stud Muffin
    Guest
    I may have to add a 3rd phone line to our account. AT&T has alienated all
    their digital users at the UCSB campus / Santa Barbara by no longer
    supporting the digital system. Isle Vista is terrible. SPRINT must have
    fired up a new tower or two by the campus because I was getting 5 bars there
    in July, while other areas nearby were spotty. I have a good plan with
    AT&T and they will charge me cancellation fees if I switch, so I'm curious
    what others have found SPCS offering. Thanks.

    George (Chicago, Santa Barbara, Manhattan, Sarasota)

    --
    Lower your phone bills! 3.9 cents/minute
    www.lucky-you.net





    See More: Current retention plans?




  2. #2
    Phill.
    Guest

    Re: Current retention plans?

    In article <xBnbb.539723$o%[email protected]>,
    "Stud Muffin" <[email protected]> wrote:

    > I may have to add a 3rd phone line to our account. AT&T has alienated all
    > their digital users at the UCSB campus / Santa Barbara by no longer
    > supporting the digital system. Isle Vista is terrible. SPRINT must have
    > fired up a new tower or two by the campus because I was getting 5 bars there
    > in July, while other areas nearby were spotty. I have a good plan with
    > AT&T and they will charge me cancellation fees if I switch, so I'm curious
    > what others have found SPCS offering. Thanks.


    Sprint, good Network, poor cusromer service, and please leave the SPAM
    message off your posatings, thank you.



  3. #3
    Jack F
    Guest

    Re: Current retention plans?


    "Phill." <[email protected]> wrote in message
    news:[email protected]
    > Sprint, good Network, poor cusromer service, and please leave the SPAM
    > message off your posatings, thank you.


    He's using free email from Yahoo. They add it, he can't do anything about
    it.





  4. #4
    DSL GURU
    Guest

    Re: Current retention plans?

    > He's using free email from Yahoo.
    >They add it, he can't do anything about it.


    Yahoo is hardly the only free email.



  5. #5
    Jeff Wilhelm
    Guest

    Re: Current retention plans?

    > > He's using free email from Yahoo.
    > >They add it, he can't do anything about it.

    >
    > Yahoo is hardly the only free email.


    That doesn't mean he can DO anything about it.





  6. #6
    Phill.
    Guest

    Re: Current retention plans?

    In article <[email protected]>,
    "Jeff Wilhelm" <[email protected]> wrote:

    > > > He's using free email from Yahoo.
    > > >They add it, he can't do anything about it.

    > >
    > > Yahoo is hardly the only free email.

    >
    > That doesn't mean he can DO anything about it.


    get real, you like the SPAM for some lame long distance service?



  7. #7
    O/Siris
    Guest

    Re: Current retention plans?

    In article <[email protected]>,=20
    [email protected] says...
    > In article <[email protected]>,
    > "Jeff Wilhelm" <[email protected]> wrote:
    >=20
    > > > > He's using free email from Yahoo.
    > > > >They add it, he can't do anything about it.
    > > >
    > > > Yahoo is hardly the only free email.

    > >=20
    > > That doesn't mean he can DO anything about it.

    >=20
    > get real, you like the SPAM for some lame long distance service?
    >=20


    One of these days, Philly, you MIGHT actually respond to what someone=20
    actually says to you. Not today, obviously.

    Jeff said the original poster can't prevent it. He did *not* say he=20
    likes it.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  8. #8
    Stud Muffin
    Guest

    Re: Current retention plans?

    Jeez, a lot of *****ing over nothing. I guess nobody care to share recent
    retention offerings. Folks here seem to enjoy battering each other over
    the most trivial of things, rather than trying to help one another. Good
    luck.





  9. #9
    Justin
    Guest

    Re: Current retention plans?


    "Stud Muffin" <[email protected]> wrote in message
    news:[email protected]
    > Jeez, a lot of *****ing over nothing. I guess nobody care to share

    recent
    > retention offerings. Folks here seem to enjoy battering each other over
    > the most trivial of things, rather than trying to help one another.

    Good
    > luck.



    Yep, Rob is the king of worthless banter.

    As far as the retention plans go, they should be posted. For people who've
    been with Sprint a long time, they should be rewarded. Other industries
    reward repeat customers, and it's helpful to know what others are getting.
    Asking for a retention deal after you've been with them for a few years
    seems VERY reasonable.





  10. #10
    O/Siris .
    Guest

    Re: Current retention plans?



    --
    -+-
    R
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them


    "Justin" <[email protected]> wrote in article
    <[email protected]>:
    >
    > "Stud Muffin" <[email protected]> wrote in message
    > news:[email protected]
    > > Jeez, a lot of *****ing over nothing. I guess nobody care to share

    > recent
    > > retention offerings. Folks here seem to enjoy battering each other over
    > > the most trivial of things, rather than trying to help one another.

    > Good
    > > luck.

    >
    >
    > Yep, Rob is the king of worthless banter.


    Very interesting, Justin, considering NO ONE has said they shouldn't be
    posted, *and* that it was Philly that went off on this off-topic rant
    about a two-line addition to a message about which the poster has no
    say. Only that Sprint will remove them if we no longer feel they are
    actually retaining customers, or becoming a way to "bypass" the retail
    offers. Which is exactly true, and back on topic.


    [posted via phonescoop.com]



  11. #11
    Stud Muffin
    Guest

    Re: Current retention plans?

    A year and a half ago I called SPCS about adding text messaging capability
    to one of my three phone lines. The rep was very nice and said he'd be
    happy to handle this. Then he asked, very politely, if there was anything
    else he could do for me. I said, "yes" - that I'd heard through the
    grapevine that if I wined and moaned and threatened to cancel service that
    there were "better" plans available. The rep laughed and asked, "What did
    you have in mind?" I discussed the various plans that were being bantered
    around on this site and he confirmed their availability and asked which
    plans I'd like. I then placed all 3 on these plans which I've kept to this
    date.

    Yes, I've been a cusomer since 1997, and had 4 lines until 2 years ago when
    my daughter went to Santa Barbara where Sprint had no service. My bills are
    paid promptly (I usually make double payments so I'm actually prepaid one
    month out of two). I've referred about 10 customers to Sprint over the
    years, suffered through service problems in Chicago, Bloomington, Indiana,
    and other areas, just like customers with all the other carriers experience
    in one location or another.

    I'm considering putting that daughter onto Sprint, but the "retail" plans
    aren't as good as what she has now with ATTWS, and a far cry from my 3
    retention plans. Before calling, I was just looking to see what other
    customers were finding are offered because we ALL KNOW not all customer
    service reps are created equal.

    It appears that Sprint has actually raised rates substantially, now charging
    for PCS to PCS and "vision" which they were offering as included with larger
    packages or large shared plans. I'd be looking for FIMF (yup, had it in
    1997 and HAVE it on my 3 plans now), PCS to PCS, 1000+ AT minutes, and 8 PM
    N&W unlimited (or 3000 would be adequate)... My accounts are based out of
    Southern California and reference is made to 7 for $7 plans - and was
    confirmed as available to me by the Santa Barbara Radio Shack salesperson.
    I've paid for all my phones, and really don't care about shelling out $100 -
    $200 for a piece of equipment.... but want to keep the monthly service down.

    So, if anyone has anything constructive to respond, I'd appreciate it.
    Over the years I've tried to help others when I could, usually giving
    service reports as I travel extensively.

    George (Chicago, Sarasota, Tampa, Boca, NYC, Santa Barbara - and many places
    inbetween)






  12. #12
    Justin
    Guest

    Re: Current retention plans?


    "O/Siris ." <[email protected]ntpcs.cm> wrote in message
    news:[email protected]
    >
    >
    > --
    > -+-
    > R
    > O/Siris
    > I work for Sprint PCS
    > I *don't* speak for them
    >
    >
    > "Justin" <[email protected]am.com> wrote in article
    > <[email protected]>:
    > >
    > > "Stud Muffin" <[email protected]> wrote in message
    > > news:[email protected]
    > > > Jeez, a lot of *****ing over nothing. I guess nobody care to share

    > > recent
    > > > retention offerings. Folks here seem to enjoy battering each other

    over
    > > > the most trivial of things, rather than trying to help one another.

    > > Good
    > > > luck.

    > >
    > >
    > > Yep, Rob is the king of worthless banter.

    >
    > Very interesting, Justin, considering NO ONE has said they shouldn't be
    > posted,


    And I didn't say someone said that, did I? Dumbass.



    >*and* that it was Philly that went off on this off-topic rant
    > about a two-line addition to a message about which the poster has no
    > say. Only that Sprint will remove them if we no longer feel they are
    > actually retaining customers, or becoming a way to "bypass" the retail
    > offers. Which is exactly true, and back on topic.
    >
    >
    > [posted via phonescoop.com]


    What's true? Customers bypassing retail plans? Rob, that's the whole
    purpose of rentention plans as we know them. To avoid paying retail in
    hopes that a loyal customer will remain loyal. I'm not in favor of Sprint
    giving every one or two year customer a retention deal. I've NEVER said
    that. If Sprint wants to do away with retention plans and lose some more
    customers I don't care.

    Just another example of you being an argumentative dumbass again.







  13. #13
    VZW Guy
    Guest

    Re: Current retention plans?

    see I dont see nothing wrong for you being on a retention plan being
    that you have been with the compnay for a good number of YEARS ..
    However I don't THINK they will activate a NEW line under a retention
    plan.. My best advise will be is to wait till around nov when number
    portibilty is effective.. I am pretty sure their will be some good
    offers coming out in that time to try to attract as many customers as
    possible..

    --
    Statements made by me are of my opinion and knowledge, and do not
    express those by Verizon Wireless(R).
    Any information I give is subject to change without notice, and may not
    be completely accurate.


    "Stud Muffin" <[email protected]> wrote in article
    <[email protected]>:
    > A year and a half ago I called SPCS about adding text messaging capability
    > to one of my three phone lines. The rep was very nice and said he'd be
    > happy to handle this. Then he asked, very politely, if there was anything
    > else he could do for me. I said, "yes" - that I'd heard through the
    > grapevine that if I wined and moaned and threatened to cancel service that
    > there were "better" plans available. The rep laughed and asked, "What did
    > you have in mind?" I discussed the various plans that were being bantered
    > around on this site and he confirmed their availability and asked which
    > plans I'd like. I then placed all 3 on these plans which I've kept to this
    > date.
    >
    > Yes, I've been a cusomer since 1997, and had 4 lines until 2 years ago when
    > my daughter went to Santa Barbara where Sprint had no service. My bills are
    > paid promptly (I usually make double payments so I'm actually prepaid one
    > month out of two). I've referred about 10 customers to Sprint over the
    > years, suffered through service problems in Chicago, Bloomington, Indiana,
    > and other areas, just like customers with all the other carriers experience
    > in one location or another.
    >
    > I'm considering putting that daughter onto Sprint, but the "retail" plans
    > aren't as good as what she has now with ATTWS, and a far cry from my 3
    > retention plans. Before calling, I was just looking to see what other
    > customers were finding are offered because we ALL KNOW not all customer
    > service reps are created equal.
    >
    > It appears that Sprint has actually raised rates substantially, now charging
    > for PCS to PCS and "vision" which they were offering as included with larger
    > packages or large shared plans. I'd be looking for FIMF (yup, had it in
    > 1997 and HAVE it on my 3 plans now), PCS to PCS, 1000+ AT minutes, and 8 PM
    > N&W unlimited (or 3000 would be adequate)... My accounts are based out of
    > Southern California and reference is made to 7 for $7 plans - and was
    > confirmed as available to me by the Santa Barbara Radio Shack salesperson.
    > I've paid for all my phones, and really don't care about shelling out $100 -
    > $200 for a piece of equipment.... but want to keep the monthly service down.
    >
    > So, if anyone has anything constructive to respond, I'd appreciate it.
    > Over the years I've tried to help others when I could, usually giving
    > service reports as I travel extensively.
    >
    > George (Chicago, Sarasota, Tampa, Boca, NYC, Santa Barbara - and many places
    > inbetween)
    >
    >
    >


    [posted via phonescoop.com]



  14. #14
    O/Siris .
    Guest

    Re: Current retention plans?

    "Justin" <[email protected]> wrote in article
    <[email protected]>:
    > >
    > > Very interesting, Justin, considering NO ONE has said they shouldn't be
    > > posted,

    >
    > And I didn't say someone said that, did I? Dumbass.
    >
    >
    >
    > >*and* that it was Philly that went off on this off-topic rant
    > > about a two-line addition to a message about which the poster has no
    > > say. Only that Sprint will remove them if we no longer feel they are
    > > actually retaining customers, or becoming a way to "bypass" the retail
    > > offers. Which is exactly true, and back on topic.
    > >
    > >
    > > [posted via phonescoop.com]

    >
    > What's true? Customers bypassing retail plans? Rob, that's the whole
    > purpose of rentention plans as we know them. To avoid paying retail in
    > hopes that a loyal customer will remain loyal. I'm not in favor of Sprint
    > giving every one or two year customer a retention deal. I've NEVER said
    > that. If Sprint wants to do away with retention plans and lose some more
    > customers I don't care.
    >
    > Just another example of you being an argumentative dumbass again.
    >
    >
    >
    >


    No, what you *have* said, though, is to imply of anyone that points out
    what *will* happen if these plans are no longer considered a retention
    factor, is that favor some kind of prohibition against the posting of
    them. No consideration *whatsoever* that the statement being given is
    or isn't true. Only that the post to whom you're spouting at the moment
    wants them not discussed at all. Which couldn't be further from the
    truth.

    To run in that crowd, and then deride others for being argumentative is
    a textbook case of hypocrisy.

    --
    -+-
    R
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them



    [posted via phonescoop.com]



  15. #15
    Justin Green
    Guest

    Re: Current retention plans?


    "O/Siris ." <[email protected]ntpcs.cm> wrote in message
    news:[email protected]
    > "Justin" <[email protected]> wrote in article
    > <[email protected]>:
    > > >
    > > > Very interesting, Justin, considering NO ONE has said they shouldn't

    be
    > > > posted,

    > >
    > > And I didn't say someone said that, did I? Dumbass.
    > >
    > >
    > >
    > > >*and* that it was Philly that went off on this off-topic rant
    > > > about a two-line addition to a message about which the poster has no
    > > > say. Only that Sprint will remove them if we no longer feel they are
    > > > actually retaining customers, or becoming a way to "bypass" the retail
    > > > offers. Which is exactly true, and back on topic.
    > > >
    > > >
    > > > [posted via phonescoop.com]

    > >
    > > What's true? Customers bypassing retail plans? Rob, that's the whole
    > > purpose of rentention plans as we know them. To avoid paying retail in
    > > hopes that a loyal customer will remain loyal. I'm not in favor of

    Sprint
    > > giving every one or two year customer a retention deal. I've NEVER said
    > > that. If Sprint wants to do away with retention plans and lose some

    more
    > > customers I don't care.
    > >
    > > Just another example of you being an argumentative dumbass again.
    > >
    > >
    > >
    > >

    >
    > No, what you *have* said, though, is to imply of anyone that points out
    > what *will* happen if these plans are no longer considered a retention
    > factor, is that favor some kind of prohibition against the posting of
    > them. No consideration *whatsoever* that the statement being given is
    > or isn't true. Only that the post to whom you're spouting at the moment
    > wants them not discussed at all. Which couldn't be further from the
    > truth.






    > To run in that crowd, and then deride others for being argumentative is
    > a textbook case of hypocrisy.
    >
    > --
    > -+-
    > R
    > O/Siris
    > I work for Sprint PCS
    > I *don't* speak for them
    >
    >
    >
    > [posted via phonescoop.com]







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