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  1. #1
    PDA Man
    Guest
    Cingular Wireless yesterday warned U.S. wireless customers that the
    nationwide shift to wireless number portability will not go as smoothly as
    they might wish. The carrier said that customers who switch service after
    the deadline on November 24 may lose basic parts of their service for hours
    before their switch is complete. Cingular also warned that subscribers who
    cancel their service plans may lose their phone numbers if they do not
    follow proper procedures. This announcement is part of a campaign by most of
    the leading U.S. carriers, which oppose the FCC's local number portability
    (LNP) requirement. The only major carrier thus far to embrace the shift to
    number portability is Verizon Wireless, which expects to take existing
    subscribers away from rival carriers after the deadline passes. The other
    carriers hope to discourage subscribers from switching service providers.
    This campaign is expected to intensify as the number portability deadline
    approaches.

    For more on Cingular's warning:
    - read this
    http://lists.fiercemarkets.com/c.htm...5ez5,b48k,hbcp
    CNET


    ----------------------------------------------------------------------------
    ----





    See More: news:Cingular Offers Number Portability Warnings




  2. #2
    Chris Russell
    Guest

    Re: news:Cingular Offers Number Portability Warnings

    Interesting that there is no release available on Cingular's website in
    the Newsroom area.

    --
    Chris

    Please respond on Usenet or Phonescoop.com


    "PDA Man" <[email protected]> wrote in article
    <[email protected]>:
    > Cingular Wireless yesterday warned U.S. wireless customers that the
    > nationwide shift to wireless number portability will not go as smoothly as
    > they might wish. The carrier said that customers who switch service after
    > the deadline on November 24 may lose basic parts of their service for hours
    > before their switch is complete. Cingular also warned that subscribers who
    > cancel their service plans may lose their phone numbers if they do not
    > follow proper procedures. This announcement is part of a campaign by most of
    > the leading U.S. carriers, which oppose the FCC's local number portability
    > (LNP) requirement. The only major carrier thus far to embrace the shift to
    > number portability is Verizon Wireless, which expects to take existing
    > subscribers away from rival carriers after the deadline passes. The other
    > carriers hope to discourage subscribers from switching service providers.
    > This campaign is expected to intensify as the number portability deadline
    > approaches.
    >
    > For more on Cingular's warning:
    > - read this
    > http://lists.fiercemarkets.com/c.htm...5ez5,b48k,hbcp
    > CNET
    >
    >
    > ----------------------------------------------------------------------------
    > ----
    >
    >


    [posted via phonescoop.com]



  3. #3
    Steven J Sobol
    Guest

    Re: news:Cingular Offers Number Portability Warnings

    In alt.cellular.sprintpcs PDA Man <[email protected]> wrote:
    > the deadline on November 24 may lose basic parts of their service for hours
    > before their switch is complete.


    Cingular is SBC+Bellsouth. What do you expect?


    --
    JustThe.net Internet & Multimedia Services
    22674 Motnocab Road * Apple Valley, CA 92307-1950
    Steve Sobol, Proprietor
    888.480.4NET (4638) * 248.724.4NET * [email protected]



  4. #4
    About Dakota
    Guest

    Re: news:Cingular Offers Number Portability Warnings

    Cingular could just be warning customers about the actual procedures.
    It is possible that if you cancel with Cingular, then 5 minutes later
    switch to Verizon (or vice versa), your telephone number could be
    "disconnected". We all know it's going to take more to switch and keep
    your phone number than 2 simple phone calls (it would be nice, wouldn't
    it?). I think that consumers should be warned that bugs are going to be
    out there, there may be legal complications (cell phone home areas are
    larger than landline local areas) and other issues which we cannot yet
    seem to imagine.

    We all know Verizon invested the most capital into fighting number
    portability in the beginning, too.

    Just my 2c...

    AD

    PDA Man wrote:
    > Cingular Wireless yesterday warned U.S. wireless customers that the
    > nationwide shift to wireless number portability will not go as smoothly as
    > they might wish. The carrier said that customers who switch service after
    > the deadline on November 24 may lose basic parts of their service for hours
    > before their switch is complete. Cingular also warned that subscribers who
    > cancel their service plans may lose their phone numbers if they do not
    > follow proper procedures. This announcement is part of a campaign by most of
    > the leading U.S. carriers, which oppose the FCC's local number portability
    > (LNP) requirement. The only major carrier thus far to embrace the shift to
    > number portability is Verizon Wireless, which expects to take existing
    > subscribers away from rival carriers after the deadline passes. The other
    > carriers hope to discourage subscribers from switching service providers.
    > This campaign is expected to intensify as the number portability deadline
    > approaches.
    >
    > For more on Cingular's warning:
    > - read this
    > http://lists.fiercemarkets.com/c.htm...5ez5,b48k,hbcp
    > CNET
    >
    >
    > ----------------------------------------------------------------------------
    > ----
    >
    >





  5. #5
    jjtricket
    Guest

    Re: news:Cingular Offers Number Portability Warnings


    Cingular has other problems to worry about!

    http://www.cpuc.ca.gov/PUBLISHED/NEWS_RELEASE/29644.htm

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  6. #6
    Chris Russell
    Guest

    Re: news:Cingular Offers Number Portability Warnings

    This is peanuts to a company like Cingular and they just might fight
    this one in court.

    --
    Chris

    Please respond on Usenet or Phonescoop.com


    jjtricket <[email protected]> wrote in article
    <[email protected]>:
    >
    > Cingular has other problems to worry about!
    >
    > http://www.cpuc.ca.gov/PUBLISHED/NEWS_RELEASE/29644.htm
    >
    > --
    > Posted at SprintUsers.com - Your place for everything Sprint PCS
    > Free wireless access @ www.SprintUsers.com/wap
    >


    [posted via phonescoop.com]



  7. #7
    William Bray
    Guest

    Re: news:Cingular Offers Number Portability Warnings

    This seems to mostly a warning that everything may not transfer all that
    easily. But should you expect it to? Some services provided by some
    carriers are not going to be provided by others. There is much to the
    portability issue than meets the naked eye. What of such issues as
    voice-mail and SMS. People will want the whole pudding to come across
    with their switch. This is not a claim of intent to tamper.

    "PDA Man" <[email protected]> wrote in article
    <[email protected]>:
    > Cingular Wireless yesterday warned U.S. wireless customers that the
    > nationwide shift to wireless number portability will not go as smoothly as
    > they might wish. The carrier said that customers who switch service after
    > the deadline on November 24 may lose basic parts of their service for hours
    > before their switch is complete. Cingular also warned that subscribers who
    > cancel their service plans may lose their phone numbers if they do not
    > follow proper procedures. This announcement is part of a campaign by most of
    > the leading U.S. carriers, which oppose the FCC's local number portability
    > (LNP) requirement. The only major carrier thus far to embrace the shift to
    > number portability is Verizon Wireless, which expects to take existing
    > subscribers away from rival carriers after the deadline passes. The other
    > carriers hope to discourage subscribers from switching service providers.
    > This campaign is expected to intensify as the number portability deadline
    > approaches.
    >
    > For more on Cingular's warning:
    > - read this
    > http://lists.fiercemarkets.com/c.htm...5ez5,b48k,hbcp
    > CNET
    >
    >
    > ----------------------------------------------------------------------------
    > ----
    >
    >


    [posted via phonescoop.com]



  8. #8
    O/Siris .
    Guest

    Re: news:Cingular Offers Number Portability Warnings

    About Dakota <[email protected]> wrote in article
    <[email protected]>:
    > Cingular could just be warning customers about the actual procedures.
    > It is possible that if you cancel with Cingular, then 5 minutes later
    > switch to Verizon (or vice versa), your telephone number could be
    > "disconnected". We all know it's going to take more to switch and keep
    > your phone number than 2 simple phone calls (it would be nice, wouldn't
    > it?). I think that consumers should be warned that bugs are going to be
    > out there, there may be legal complications (cell phone home areas are
    > larger than landline local areas) and other issues which we cannot yet
    > seem to imagine.
    >
    > We all know Verizon invested the most capital into fighting number
    > portability in the beginning, too.
    >
    > Just my 2c...
    >
    > AD
    >


    That's actually *not* how WLNP will work once it's active. We're
    getting the first details on it now.

    If you cancel with your current provider first, then your number will
    *not* port out (not from Sprint). I suppose because that instantly
    makes the number no longer yours. Instead, you will sign up with the
    other carrier, the one *to* whom you will take your number, and announce
    that you are bringing a number over from (for example) us. The porting
    is then done between carriers, not between the respective carriers and
    the customer.

    --
    -+-
    R
    O/Siris
    I work for Sprint PCS
    I *don't* speak for them

    [posted via phonescoop.com]



  9. #9
    Arthur Dent
    Guest

    Re: news:Cingular Offers Number Portability Warnings


    "About Dakota" <[email protected]> wrote in message
    news:[email protected]
    > Cingular could just be warning customers about the actual procedures.
    > It is possible that if you cancel with Cingular, then 5 minutes later
    > switch to Verizon (or vice versa), your telephone number could be
    > "disconnected". We all know it's going to take more to switch and keep
    > your phone number than 2 simple phone calls (it would be nice, wouldn't
    > it?).


    actually, it will take only 2 phone calls.

    the first call is from the provider that the customer is switching *to.*
    the new provider will then send a request to the customer's current provider
    for the number to port over.

    the new provider will activate a new account for the customer with an
    internal system number that will allow the customer to make outbound calls
    until the dialable number is ported over from the old carrier.

    while the number is being ported, the customer will be able to make outbound
    calls, but will not be able to recieve inbound calls on the new phone, but
    rather the phone connected to the old carrier.

    when the customer has been fully activated, then the customer can call the
    old provider to termintate the subscription associated with the number
    ported to the new carrier.





  10. #10
    Phill.
    Guest

    Re: news:Cingular Offers Number Portability Warnings

    In article <[email protected]>,
    [email protected]ntpcs.cm (O/Siris .) wrote:

    > That's actually *not* how WLNP will work once it's active. We're
    > getting the first details on it now.


    Its how Cingular says it WILL work at Cingular.



  11. #11
    John
    Guest

    Re: news:Cingular Offers Number Portability Warnings

    Does anyone have an estimate on how long will it take from the first call to
    when the number is completely transferred over?


    "Arthur Dent" <[email protected]> wrote in message
    news:[email protected]
    >
    > "About Dakota" <[email protected]> wrote in message
    > news:[email protected]
    > > Cingular could just be warning customers about the actual procedures.
    > > It is possible that if you cancel with Cingular, then 5 minutes later
    > > switch to Verizon (or vice versa), your telephone number could be
    > > "disconnected". We all know it's going to take more to switch and keep
    > > your phone number than 2 simple phone calls (it would be nice, wouldn't
    > > it?).

    >
    > actually, it will take only 2 phone calls.
    >
    > the first call is from the provider that the customer is switching *to.*
    > the new provider will then send a request to the customer's current

    provider
    > for the number to port over.
    >
    > the new provider will activate a new account for the customer with an
    > internal system number that will allow the customer to make outbound calls
    > until the dialable number is ported over from the old carrier.
    >
    > while the number is being ported, the customer will be able to make

    outbound
    > calls, but will not be able to recieve inbound calls on the new phone, but
    > rather the phone connected to the old carrier.
    >
    > when the customer has been fully activated, then the customer can call the
    > old provider to termintate the subscription associated with the number
    > ported to the new carrier.
    >
    >






  12. #12
    David L
    Guest

    Re: news:Cingular Offers Number Portability Warnings




    Steven J Sobol <[email protected]> wrote in article
    <i[email protected]>:
    > In alt.cellular.sprintpcs PDA Man <[email protected]> wrote:
    > > the deadline on November 24 may lose basic parts of their service for hours
    > > before their switch is complete.

    >
    > Cingular is SBC+Bellsouth. What do you expect?
    >
    >


    I expect SBC to do anything... from legal challenges, to interminable
    foot dragging in order to hold onto their customers. Just as they have
    done with their near monopoly in local wireline service, including
    delaying and under staffing the apparatus which allows switching to
    competing local carriers.

    In fairness, consumers are going to need help to make sure the number
    porting procedure is followed correctly to minimize problems.

    Unless required by the FCC, it seems hard to imagine SBC providing clear
    instructions on how to switch to another carrier. They have pointed out
    the need though.

    It's likely a cell phone will not work for some period of time, while
    the transfer is processed between carriers. I'm not sure what a
    reasonable time would be?

    There seems to be little incentive to hire more personnel to speed up
    the ease at which customers would be able to leave though.

    It will be interesting to see how various carriers behave.

    -
    David

    [posted via phonescoop.com]



  13. #13
    N W
    Guest

    Re: news:Cingular Offers Number Portability Warnings

    All Cingular was saying was that when you make the change it isn't going
    to be instant. Most people expect it will...like activation is today..
    That will change and could take several hours....not to mention they
    also explained to be that they must leave they're other carrier's
    account open so the number can be ported...I think they are just trying
    to be upfront on all the possibilities

    --
    Thanx,

    N W


    davNOLindiSpamatHotmaledotkom (David L) wrote in article
    <[email protected]>:
    >
    >
    >
    > Steven J Sobol <[email protected]> wrote in article
    > <[email protected]>:
    > > In alt.cellular.sprintpcs PDA Man <[email protected]com> wrote:
    > > > the deadline on November 24 may lose basic parts of their service for hours
    > > > before their switch is complete.

    > >
    > > Cingular is SBC+Bellsouth. What do you expect?
    > >
    > >

    >
    > I expect SBC to do anything... from legal challenges, to interminable
    > foot dragging in order to hold onto their customers. Just as they have
    > done with their near monopoly in local wireline service, including
    > delaying and under staffing the apparatus which allows switching to
    > competing local carriers.
    >
    > In fairness, consumers are going to need help to make sure the number
    > porting procedure is followed correctly to minimize problems.
    >
    > Unless required by the FCC, it seems hard to imagine SBC providing clear
    > instructions on how to switch to another carrier. They have pointed out
    > the need though.
    >
    > It's likely a cell phone will not work for some period of time, while
    > the transfer is processed between carriers. I'm not sure what a
    > reasonable time would be?
    >
    > There seems to be little incentive to hire more personnel to speed up
    > the ease at which customers would be able to leave though.
    >
    > It will be interesting to see how various carriers behave.
    >
    > -
    > David
    >
    > [posted via phonescoop.com]


    [posted via phonescoop.com]



  14. #14
    N W
    Guest

    Re: news:Cingular Offers Number Portability Warnings

    Actually no phone calls are going to be provided....
    Steps:

    1) Go to the new carrier....decide on rate plan and new phone and Credit
    check

    2) Request Carrier to port your old number....
    (this is when the carrier uses your current info to determine
    through NPAC if your number can be ported)

    3) Once your number is qualified to be ported then you sign a LOA
    (Letter of Agency), which i guess at Cingular will be done on those damn
    Signature Capture devices. This is written, signed, proof that you are
    you and you want your number Ported to prevent SLAMMING.

    4) After the LOA is signed a copy is electronically forwarded to NPAC
    who informs the old carrier of the change and begins to port the number
    to the new carrier..

    5) after the number is ported then the new carrier can begin activating
    your service.

    The whole process can take anywhere from 30mins to a few hours. It all
    depends on the volume of numbers being ported. It took a week to have
    my landline ported from Bellsouth to the Neighborhood. So i'm not
    giving much hope to the whole process.

    --
    Thanx,

    N W


    "Arthur Dent" <[email protected]> wrote in article
    <[email protected]>:
    >
    > "About Dakota" <[email protected]> wrote in message
    > news:[email protected]
    > > Cingular could just be warning customers about the actual procedures.
    > > It is possible that if you cancel with Cingular, then 5 minutes later
    > > switch to Verizon (or vice versa), your telephone number could be
    > > "disconnected". We all know it's going to take more to switch and keep
    > > your phone number than 2 simple phone calls (it would be nice, wouldn't
    > > it?).

    >
    > actually, it will take only 2 phone calls.
    >
    > the first call is from the provider that the customer is switching *to.*
    > the new provider will then send a request to the customer's current provider
    > for the number to port over.
    >
    > the new provider will activate a new account for the customer with an
    > internal system number that will allow the customer to make outbound calls
    > until the dialable number is ported over from the old carrier.
    >
    > while the number is being ported, the customer will be able to make outbound
    > calls, but will not be able to recieve inbound calls on the new phone, but
    > rather the phone connected to the old carrier.
    >
    > when the customer has been fully activated, then the customer can call the
    > old provider to termintate the subscription associated with the number
    > ported to the new carrier.
    >
    >


    [posted via phonescoop.com]



  15. #15
    John
    Guest

    Re: news:Cingular Offers Number Portability Warnings

    One other question, come to think of it. Do you have to do the number port
    when you sign up? I'd be interested in trying out the phone and service for
    a few weeks before porting the number over and canceling the old service. I
    can only imagine how crappy it'd be to port the number over and then realize
    the thing doesn't work well.


    "John" <[email protected]> wrote in message
    news:[email protected]
    > Does anyone have an estimate on how long will it take from the first call

    to
    > when the number is completely transferred over?
    >
    >
    > "Arthur Dent" <[email protected]> wrote in message
    > news:[email protected]
    > >
    > > "About Dakota" <[email protected]> wrote in message
    > > news:[email protected]
    > > > Cingular could just be warning customers about the actual procedures.
    > > > It is possible that if you cancel with Cingular, then 5 minutes later
    > > > switch to Verizon (or vice versa), your telephone number could be
    > > > "disconnected". We all know it's going to take more to switch and

    keep
    > > > your phone number than 2 simple phone calls (it would be nice,

    wouldn't
    > > > it?).

    > >
    > > actually, it will take only 2 phone calls.
    > >
    > > the first call is from the provider that the customer is switching *to.*
    > > the new provider will then send a request to the customer's current

    > provider
    > > for the number to port over.
    > >
    > > the new provider will activate a new account for the customer with an
    > > internal system number that will allow the customer to make outbound

    calls
    > > until the dialable number is ported over from the old carrier.
    > >
    > > while the number is being ported, the customer will be able to make

    > outbound
    > > calls, but will not be able to recieve inbound calls on the new phone,

    but
    > > rather the phone connected to the old carrier.
    > >
    > > when the customer has been fully activated, then the customer can call

    the
    > > old provider to termintate the subscription associated with the number
    > > ported to the new carrier.
    > >
    > >

    >
    >






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