Sprint Calls ME with retention offer!

This is a hoot!

"Eartha", whoever she might be, calls yesterday and wants to make me this
"fantastic" upgrade offer. Currently, I have NO contract, 400 anytime
minutes for $49. She offers to increase it to 600 minutes, unlimited on
nights and weekends. Same money. Didn't say anything about PCS to PCS.
Wanted a 1 year contract....

So, I told her that once Sprint reimbursed me the $49 in late charges they
stole from me (see my "Couple Questions" thread), and upgraded this crappy
Samsung phone to one I can actually hear on...I'd consider it. Otherwise,
November 24 and portability is approaching rapidly.

She hung up.

Sprint REALLY wants your business, folks.

---

› See More: Sprint Calls ME with retention offer!

In article <[email protected]>,
"Moonraker" <[email protected]> wrote:

> This is a hoot!
>
> "Eartha", whoever she might be, calls yesterday and wants to make me this
> "fantastic" upgrade offer. Currently, I have NO contract, 400 anytime
> minutes for $49. She offers to increase it to 600 minutes, unlimited on
> nights and weekends. Same money. Didn't say anything about PCS to PCS.
> Wanted a 1 year contract....
>
> So, I told her that once Sprint reimbursed me the $49 in late charges they
> stole from me (see my "Couple Questions" thread), and upgraded this crappy
> Samsung phone to one I can actually hear on...I'd consider it. Otherwise,
> November 24 and portability is approaching rapidly.
>
> She hung up.
>
> Sprint REALLY wants your business, folks.

To be fair to Eartha, she likely has no authority to change the ofer,
but is expected to make 30 calls per hour.

I bet you never go over the 400 minutes, so Sprint figures it'd cost
them zero to "give" you 600.

"Moonraker" <[email protected]> wrote in message
news:[email protected]...
> This is a hoot!
>
> "Eartha", whoever she might be, calls yesterday and wants to make me this
> "fantastic" upgrade offer. Currently, I have NO contract, 400 anytime
> minutes for $49. She offers to increase it to 600 minutes, unlimited on
> nights and weekends. Same money. Didn't say anything about PCS to PCS.
> Wanted a 1 year contract....
>
> So, I told her that once Sprint reimbursed me the $49 in late charges they
> stole from me (see my "Couple Questions" thread), and upgraded this crappy
> Samsung phone to one I can actually hear on...I'd consider it. Otherwise,
> November 24 and portability is approaching rapidly.
>
> She hung up.
>
> Sprint REALLY wants your business, folks.


Now you're just lying.

I saw a sign at a Sprint store the other day for 1000 anytime minutes at
$45. I didn't bother since I'm waiting for the November number portability
to see what Verizon can do for me.

"Moonraker" <[email protected]> wrote in message
news:[email protected]...
> This is a hoot!
>
> "Eartha", whoever she might be, calls yesterday and wants to make me this
> "fantastic" upgrade offer. Currently, I have NO contract, 400 anytime
> minutes for $49. She offers to increase it to 600 minutes, unlimited on
> nights and weekends. Same money. Didn't say anything about PCS to PCS.
> Wanted a 1 year contract....
>
> So, I told her that once Sprint reimbursed me the $49 in late charges they
> stole from me (see my "Couple Questions" thread), and upgraded this crappy
> Samsung phone to one I can actually hear on...I'd consider it. Otherwise,
> November 24 and portability is approaching rapidly.
>
> She hung up.
>
> Sprint REALLY wants your business, folks.
>
>

"Phill." <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>,
> "Moonraker" <[email protected]> wrote:
>
> > This is a hoot!
> >
> > "Eartha", whoever she might be, calls yesterday and wants to make me
this
> > "fantastic" upgrade offer. Currently, I have NO contract, 400
anytime
> > minutes for $49. She offers to increase it to 600 minutes, unlimited
on
> > nights and weekends. Same money. Didn't say anything about PCS to
PCS.
> > Wanted a 1 year contract....
> >
> > So, I told her that once Sprint reimbursed me the $49 in late charges
they
> > stole from me (see my "Couple Questions" thread), and upgraded this
crappy
> > Samsung phone to one I can actually hear on...I'd consider it.
Otherwise,
> > November 24 and portability is approaching rapidly.
> >
> > She hung up.
> >
> > Sprint REALLY wants your business, folks.
>
> To be fair to Eartha, she likely has no authority to change the ofer,
> but is expected to make 30 calls per hour.

You think? 30 calls? 120 whole seconds each? Must be a helluva script
somebody wrote, eh? By an optimist who thinks every current customer is
happy as a clam.....

>
> I bet you never go over the 400 minutes, so Sprint figures it'd cost
> them zero to "give" you 600.

I'm always right at the 400....

Thats for Sprint's Local plan.. not nationwide. Its just like Verizons
Local Digital Choice plans.

--
Statements made by me are of my opinion and knowledge, and do not
express those by Verizon Wireless(R).
Any information I give is subject to change without notice, and may not
be completely accurate.


"boe" <[email protected]> wrote in article
<REmcb.565635$YN5.399767@sccrnsc01>:
> I saw a sign at a Sprint store the other day for 1000 anytime minutes at
> $45. I didn't bother since I'm waiting for the November number portability
> to see what Verizon can do for me.
>
> "Moonraker" <[email protected]> wrote in message
> news:[email protected]...
> > This is a hoot!
> >
> > "Eartha", whoever she might be, calls yesterday and wants to make me this
> > "fantastic" upgrade offer. Currently, I have NO contract, 400 anytime
> > minutes for $49. She offers to increase it to 600 minutes, unlimited on
> > nights and weekends. Same money. Didn't say anything about PCS to PCS.
> > Wanted a 1 year contract....
> >
> > So, I told her that once Sprint reimbursed me the $49 in late charges they
> > stole from me (see my "Couple Questions" thread), and upgraded this crappy
> > Samsung phone to one I can actually hear on...I'd consider it. Otherwise,
> > November 24 and portability is approaching rapidly.
> >
> > She hung up.
> >
> > Sprint REALLY wants your business, folks.
> >
> >
>
>

[posted via phonescoop.com]

Hope thats a joke Justin..

--
Statements made by me are of my opinion and knowledge, and do not
express those by Verizon Wireless(R).
Any information I give is subject to change without notice, and may not
be completely accurate.


"Justin" <[email protected]> wrote in article
<[email protected]>:
>
> "Moonraker" <[email protected]> wrote in message
> news:[email protected]...
> > This is a hoot!
> >
> > "Eartha", whoever she might be, calls yesterday and wants to make me this
> > "fantastic" upgrade offer. Currently, I have NO contract, 400 anytime
> > minutes for $49. She offers to increase it to 600 minutes, unlimited on
> > nights and weekends. Same money. Didn't say anything about PCS to PCS.
> > Wanted a 1 year contract....
> >
> > So, I told her that once Sprint reimbursed me the $49 in late charges they
> > stole from me (see my "Couple Questions" thread), and upgraded this crappy
> > Samsung phone to one I can actually hear on...I'd consider it. Otherwise,
> > November 24 and portability is approaching rapidly.
> >
> > She hung up.
> >
> > Sprint REALLY wants your business, folks.
>
>
> Now you're just lying.
>
>

[posted via phonescoop.com]

"Moonraker" <[email protected]> wrote in message
news:[email protected]...
>
> "Phill." <[email protected]> wrote in message
> news:[email protected]...
> > In article <[email protected]>,
> > "Moonraker" <[email protected]> wrote:
> >
> > > This is a hoot!
> > >
> > > "Eartha", whoever she might be, calls yesterday and wants to make me
> this
> > > "fantastic" upgrade offer. Currently, I have NO contract, 400
> anytime
> > > minutes for $49. She offers to increase it to 600 minutes, unlimited
> on
> > > nights and weekends. Same money. Didn't say anything about PCS to
> PCS.
> > > Wanted a 1 year contract....
> > >
> > > So, I told her that once Sprint reimbursed me the $49 in late charges
> they
> > > stole from me (see my "Couple Questions" thread), and upgraded this
> crappy
> > > Samsung phone to one I can actually hear on...I'd consider it.
> Otherwise,
> > > November 24 and portability is approaching rapidly.
> > >
> > > She hung up.
> > >
> > > Sprint REALLY wants your business, folks.
> >
> > To be fair to Eartha, she likely has no authority to change the ofer,
> > but is expected to make 30 calls per hour.
>
> You think? 30 calls? 120 whole seconds each? Must be a helluva script
> somebody wrote, eh? By an optimist who thinks every current customer is
> happy as a clam.....


It is a great script:

Have you had your phone software updated?
Have you taken your phone to the store for a diagnostics check?
Have you filed a trouble ticket?
No, we're not waiving ETF fees right now.
Thanks for using SprintPCS.

please do me a favor.. what was the number that came across on your
caller ID for that call??

I ask this becuz, I recieved 2 calls from an out-of-state number, but I
was unable to answer them, and when I called the number it said
something about calling me for a special offer, but did not say who the
call was from. I was wanting to see if it was from Sprint PCS.

I know VZW will periodically send offers to customer nearing the end of
their contract or have already passed the end of their contract, to
offer them special deals to get them to stick around and renew their
contract.. I am hoping Sprint PCS is starting this too.

--
Statements made by me are of my opinion and knowledge, and do not
express those by Verizon Wireless(R).
Any information I give is subject to change without notice, and may not
be completely accurate.


"Moonraker" <[email protected]> wrote in article
<[email protected]>:
> This is a hoot!
>
> "Eartha", whoever she might be, calls yesterday and wants to make me this
> "fantastic" upgrade offer. Currently, I have NO contract, 400 anytime
> minutes for $49. She offers to increase it to 600 minutes, unlimited on
> nights and weekends. Same money. Didn't say anything about PCS to PCS.
> Wanted a 1 year contract....
>
> So, I told her that once Sprint reimbursed me the $49 in late charges they
> stole from me (see my "Couple Questions" thread), and upgraded this crappy
> Samsung phone to one I can actually hear on...I'd consider it. Otherwise,
> November 24 and portability is approaching rapidly.
>
> She hung up.
>
> Sprint REALLY wants your business, folks.
>
>

[posted via phonescoop.com]

"VZW Guy" <[email protected]> wrote in message
news:[email protected]...
> Hope thats a joke Justin..
>
> --
> Statements made by me are of my opinion and knowledge, and do not
> express those by Verizon Wireless(R).
> Any information I give is subject to change without notice, and may not
> be completely accurate.

I was half joking, but only half. No one likes it when they're called a
liar for no reason. Seems OK for Rob and Bob Smith to do, but not for
anyone else.

Keep in mind only the carriers operating in the top100 markets have to allow
porting in or out in Nov. Otherwise, it's May 04. So if you are a Sprint
customer in a non-top 100 market you might not necessarily get to port in
Nov.

"Don't wait on the Government to save you, it won't happen."

"VZW Guy" <[email protected]> wrote in message
news:[email protected]...
> please do me a favor.. what was the number that came across on your
> caller ID for that call??
>
> I ask this becuz, I recieved 2 calls from an out-of-state number, but I
> was unable to answer them, and when I called the number it said
> something about calling me for a special offer, but did not say who the
> call was from. I was wanting to see if it was from Sprint PCS.
>
> I know VZW will periodically send offers to customer nearing the end of
> their contract or have already passed the end of their contract, to
> offer them special deals to get them to stick around and renew their
> contract.. I am hoping Sprint PCS is starting this too.
>
> --
> Statements made by me are of my opinion and knowledge, and do not
> express those by Verizon Wireless(R).
> Any information I give is subject to change without notice, and may not
> be completely accurate.
>
>
> "Moonraker" <[email protected]> wrote in article
> <[email protected]>:
> > This is a hoot!
> >
> > "Eartha", whoever she might be, calls yesterday and wants to make me
this
> > "fantastic" upgrade offer. Currently, I have NO contract, 400
anytime
> > minutes for $49. She offers to increase it to 600 minutes, unlimited
on
> > nights and weekends. Same money. Didn't say anything about PCS to
PCS.
> > Wanted a 1 year contract....
> >
> > So, I told her that once Sprint reimbursed me the $49 in late charges
they
> > stole from me (see my "Couple Questions" thread), and upgraded this
crappy
> > Samsung phone to one I can actually hear on...I'd consider it.
Otherwise,
> > November 24 and portability is approaching rapidly.
> >
> > She hung up.
> >
> > Sprint REALLY wants your business, folks.
> >
> >
>
> [posted via phonescoop.com]

"Quarterwave" <[email protected]> wrote in message
news:[email protected]...
> Keep in mind only the carriers operating in the top100 markets have to
allow
> porting in or out in Nov. Otherwise, it's May 04. So if you are a Sprint
> customer in a non-top 100 market you might not necessarily get to port in
> Nov.
>
I'm in Hotlanta....just yesterday, I saw a car with 3 young girls in it.
All 3 were on cells.....probably talking to each other. I think ATL is one
of the most concentrated cell areas in the country.

In article <[email protected]>,
"Quarterwave" <[email protected]> wrote:

> "Don't wait on the Government to save you, it won't happen."

I know, I thank Unions everyday.

40 Hour Week
Vacations
Health Insurance

etc, etc. All achieved only by Unions.

In article <REmcb.565635$YN5.399767@sccrnsc01>,
"boe" <[email protected]> wrote:

> I saw a sign at a Sprint store the other day for 1000 anytime minutes at
> $45. I didn't bother since I'm waiting for the November number portability
> to see what Verizon can do for me.

Thats one of their "Local" plans.

In article <[email protected]>,
"Moonraker" <[email protected]> wrote:

> You think? 30 calls? 120 whole seconds each? Must be a helluva script
> somebody wrote, eh? By an optimist who thinks every current customer is
> happy as a clam.....

Thats an average. Only takes 10 seconds for a non answer or a hangup.