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  1. #1
    Anthony Jonson
    Guest
    I was wondering if anyone else gets their bill late. My dads service
    endsthis month on the 26th, but he still hasnt gotten his bill yet. I
    know he can use the website, but he is computer illeterate, and he says
    he dosn't want use it.


    --
    When life gives you lemons, shut up and eat the damn lemons.

    [posted via phonescoop.com]



    See More: Sprint not sending bill.




  2. #2
    VZW Guy
    Guest

    Re: Sprint not sending bill.

    bill are normally recived 5-7 business days AFTER the end of the billing
    cycle..

    --
    Statements made by me are of my opinion and knowledge, and do not
    express those by Verizon Wireless(R).
    Any information I give is subject to change without notice, and may not
    be completely accurate.


    [email protected] (Anthony Jonson) wrote in article
    <[email protected]>:
    > I was wondering if anyone else gets their bill late. My dads service
    > endsthis month on the 26th, but he still hasnt gotten his bill yet. I
    > know he can use the website, but he is computer illeterate, and he says
    > he dosn't want use it.
    >
    >
    > --
    > When life gives you lemons, shut up and eat the damn lemons.
    >
    > [posted via phonescoop.com]


    [posted via phonescoop.com]



  3. #3
    Eric
    Guest

    Re: Sprint not sending bill.

    <<I was wondering if anyone else gets their bill late. My dads service
    endsthis month on the 26th, but he still hasnt gotten his bill yet. I
    know he can use the website, but he is computer illeterate, and he says
    he dosn't want use it. >>

    If his billing cycle ends on the 26th of this month, he won't receive
    his paper bill until about 10 days later. My bill usualy takes about
    8-10 business days to get here after my cycle ends, with about 12-15
    days remaining before the due date.

    Eric




  4. #4
    Phill.
    Guest

    Re: Sprint not sending bill.

    In article <[email protected]>,
    [email protected] (Anthony Jonson) wrote:

    > I was wondering if anyone else gets their bill late. My dads service
    > endsthis month on the 26th, but he still hasnt gotten his bill yet. I
    > know he can use the website, but he is computer illeterate, and he says
    > he dosn't want use it.


    He can use *3 to find out his balance and should he desire pay
    by check or credit card.



  5. #5
    Anthony Jonson
    Guest

    Re: Sprint not sending bill.

    -Dosn't that defeat the whole point of getting a bill inthe mail? Also
    they have shut off his service repeatedly because of that.-
    When life gives you lemons, shut up and eat the damn lemons.


    [email protected] (Eric) wrote in article
    <[email protected]>:
    > <<I was wondering if anyone else gets their bill late. My dads service
    > endsthis month on the 26th, but he still hasnt gotten his bill yet. I
    > know he can use the website, but he is computer illeterate, and he says
    > he dosn't want use it. >>
    >
    > If his billing cycle ends on the 26th of this month, he won't receive
    > his paper bill until about 10 days later. My bill usualy takes about
    > 8-10 business days to get here after my cycle ends, with about 12-15
    > days remaining before the due date.
    >
    > Eric
    >


    [posted via phonescoop.com]



  6. #6
    Thomas T. Veldhouse
    Guest

    Re: Sprint not sending bill.


    "Anthony Jonson" <[email protected]> wrote in message
    news:[email protected]
    > -Dosn't that defeat the whole point of getting a bill inthe mail? Also
    > they have shut off his service repeatedly because of that.-
    > When life gives you lemons, shut up and eat the damn lemons.
    >
    >


    They aren't going to shut off service unless he hasn't paid by the due date,
    and then only if he has gone past a specific amount owed (some people are
    apparently allowed more grace than others). When I receive the bill, I
    usually have a solid two weeks to mail it off. I mostly pay online using
    their webpage or with an online banking payment (so that I can keep my money
    up to the last minute and dispute it if they claim they didn't recieve their
    money) and I have never had any trouble with Sprint. Granted, you will have
    a little less time to pay your bill if you have to include 5 bankers days
    for the USPS to handle it. That is simply part of paying for monthly
    services, not unique to Sprint or anybody else (I usually have less than 14
    actual days to pay my phone bill by the time I receive it .. QWest!)

    Tom Veldhouse





  7. #7
    Isaiah Beard
    Guest

    Re: Sprint not sending bill.

    Anthony Jonson wrote:

    > I was wondering if anyone else gets their bill late. My dads service
    > endsthis month on the 26th, but he still hasnt gotten his bill yet. I
    > know he can use the website, but he is computer illeterate, and he says


    usually the bills come relatively quickly after the billing cycle. if
    he hasn't gotten his last bill by now, then he needs to call up and ask
    for a copy.

    You could also call up *4 and check your balance there (though I
    recommend you do it on the evenings if you have N&W minutes, as *4 does
    use airtime).




  8. #8
    Christopher
    Guest

    Re: Sprint not sending bill.

    I have routinely had problems of not getting the bills and I won't use
    the web service after they lost my first attempt to pay on the web.

    Isaiah Beard wrote:
    > Anthony Jonson wrote:
    >
    >> I was wondering if anyone else gets their bill late. My dads service
    >> endsthis month on the 26th, but he still hasnt gotten his bill yet. I
    >> know he can use the website, but he is computer illeterate, and he says

    >
    >
    > usually the bills come relatively quickly after the billing cycle. if
    > he hasn't gotten his last bill by now, then he needs to call up and ask
    > for a copy.
    >
    > You could also call up *4 and check your balance there (though I
    > recommend you do it on the evenings if you have N&W minutes, as *4 does
    > use airtime).
    >





  9. #9
    Thomas T. Veldhouse
    Guest

    Re: Sprint not sending bill.


    "Christopher" <[email protected]> wrote in message
    news:[email protected]
    > I have routinely had problems of not getting the bills and I won't use
    > the web service after they lost my first attempt to pay on the web.
    >


    That is why you print the confirmation out on paper ... so that when you
    call, you have proof to fax them. Further, at that point it is really up to
    them to find out where the transaction went.

    Tom Veldhouse





  10. #10
    Christopher
    Guest

    Re: Sprint not sending bill.

    Sure, but in the meantime they claim you haven't paid and give you brief
    notice and turn off the phone. Once that occurs, you have to either pay
    again (or in my case for the first time because the system had not
    actually charged my card) or wait days for them to work it all out. I
    will stay with a more old-fashioned method until I have some guarantees
    on how their newer payment systems work.
    Christopher

    Thomas T. Veldhouse wrote:
    > "Christopher" <[email protected]> wrote in message
    > news:[email protected]
    >
    >>I have routinely had problems of not getting the bills and I won't use
    >>the web service after they lost my first attempt to pay on the web.
    >>

    >
    >
    > That is why you print the confirmation out on paper ... so that when you
    > call, you have proof to fax them. Further, at that point it is really up to
    > them to find out where the transaction went.
    >
    > Tom Veldhouse
    >
    >





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