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  1. #1
    mcg mcg
    Guest
    I'm looking for advice on how to get the best deal I can from Sprint
    PCS. I don't want to get into the middle of a flame war but my SO wants
    to add me to her Cingular Nation plan and split costs with me. It means
    I definitely have a lower-cost option but for my own reasons I'd prefer
    to stay with Sprint if I can get a reasonably good deal.

    I currently have one line with 500/unlimited w/Vision for $45+$10
    ($55/month). My contract is up in about two weeks. My Sanyo 5300 is
    pretty new and I'm happy with it so I don't want t replace it as my
    primary phone.

    What I'd like to do it to change my base plan to add F&CA. If I can get
    8 pm N&W that would be great but it's not that important because I'm
    never close to using up my minutes.

    I'd also like to add a second line and use a Treo 600 on it. Credit's
    not a problem on a second line; I had an aircard for a year but I gave
    up on it last month because I had too many problems with it. I'm
    primarly looking for PDA and email functionality, and I need to be able
    to look at my email when I'm on the phone...that's why I need the second
    line. Obviously I want to use add-a-phone to keep my monthly costs
    down. However unlimited PCS-PCS isn't important because these are both
    my devices.

    Anyway, I'm looking for advice. I expect to get some discount from
    SprintPCS on the Treo 600 because it'll be my second line. Can I get
    additional discount if I renew my primary line? Am I better acting now
    or waiting until my current contract ends? Should I try to do this over
    the phone with retention or should I go to my local Sprint store? What
    else should I be negotiating for?

    [posted via phonescoop.com]



    See More: Looking for Advice




  2. #2
    Big Poppa
    Guest

    Re: Looking for Advice

    Sprint Store will rarely help you with anything.. best thing to do is
    keep in over the phone... Do one thing BEFORE you do that!! Go to
    Ratshack and buy one of the little tape recorders that hook up to the
    phone so you can record the conversation.. This is the BEST way to
    assure you have proof of being offered something. As soon as you start
    recording you MUST let the CSR know you are recording, And it must be on
    the tape. That is law!

    Best of luck to you.

    --
    SAVE YOUR BREATH....

    You'll need it to blow up your date.


    [email protected] (mcg mcg) wrote in article
    <[email protected]>:
    > I'm looking for advice on how to get the best deal I can from Sprint
    > PCS. I don't want to get into the middle of a flame war but my SO wants
    > to add me to her Cingular Nation plan and split costs with me. It means
    > I definitely have a lower-cost option but for my own reasons I'd prefer
    > to stay with Sprint if I can get a reasonably good deal.
    >
    > I currently have one line with 500/unlimited w/Vision for $45+$10
    > ($55/month). My contract is up in about two weeks. My Sanyo 5300 is
    > pretty new and I'm happy with it so I don't want t replace it as my
    > primary phone.
    >
    > What I'd like to do it to change my base plan to add F&CA. If I can get
    > 8 pm N&W that would be great but it's not that important because I'm
    > never close to using up my minutes.
    >
    > I'd also like to add a second line and use a Treo 600 on it. Credit's
    > not a problem on a second line; I had an aircard for a year but I gave
    > up on it last month because I had too many problems with it. I'm
    > primarly looking for PDA and email functionality, and I need to be able
    > to look at my email when I'm on the phone...that's why I need the second
    > line. Obviously I want to use add-a-phone to keep my monthly costs
    > down. However unlimited PCS-PCS isn't important because these are both
    > my devices.
    >
    > Anyway, I'm looking for advice. I expect to get some discount from
    > SprintPCS on the Treo 600 because it'll be my second line. Can I get
    > additional discount if I renew my primary line? Am I better acting now
    > or waiting until my current contract ends? Should I try to do this over
    > the phone with retention or should I go to my local Sprint store? What
    > else should I be negotiating for?
    >
    > [posted via phonescoop.com]


    [posted via phonescoop.com]



  3. #3
    Camile Cardenas
    Guest

    Re: Looking for Advice

    In article <[email protected]>,
    [email protected] (mcg mcg) wrote:

    > I'm looking for advice on how to get the best deal I can from Sprint
    > PCS. I don't want to get into the middle of a flame war but my SO wants
    > to add me to her Cingular Nation plan and split costs with me. It means
    > I definitely have a lower-cost option but for my own reasons I'd prefer
    > to stay with Sprint if I can get a reasonably good deal.
    >
    > I currently have one line with 500/unlimited w/Vision for $45+$10
    > ($55/month). My contract is up in about two weeks. My Sanyo 5300 is
    > pretty new and I'm happy with it so I don't want t replace it as my
    > primary phone.
    >
    > What I'd like to do it to change my base plan to add F&CA. If I can get
    > 8 pm N&W that would be great but it's not that important because I'm
    > never close to using up my minutes.


    Call up cancellation and tell them you're considering going to Cingular,
    what can they offer you to stay with Sprint.

    800-658-7564

    go for 600 minutes 300+300 bonus
    unlimited N&W starting at 8PM
    $100 credit to your account

    thats $30 Vision adds $15, Roaming adds $5



    $50 total for more minutes



  4. #4
    Boe
    Guest

    Re: Looking for Advice

    You might want to go off contract and wait until November. When number
    portability kicks in, you might be able to get a better contract than you
    can right now. As suggested before, cancellation is the only thing that
    seems to encourage Sprint to try to retain its customers.

    "mcg mcg" <[email protected]> wrote in message
    news:[email protected]...
    > I'm looking for advice on how to get the best deal I can from Sprint
    > PCS. I don't want to get into the middle of a flame war but my SO wants
    > to add me to her Cingular Nation plan and split costs with me. It means
    > I definitely have a lower-cost option but for my own reasons I'd prefer
    > to stay with Sprint if I can get a reasonably good deal.
    >
    > I currently have one line with 500/unlimited w/Vision for $45+$10
    > ($55/month). My contract is up in about two weeks. My Sanyo 5300 is
    > pretty new and I'm happy with it so I don't want t replace it as my
    > primary phone.
    >
    > What I'd like to do it to change my base plan to add F&CA. If I can get
    > 8 pm N&W that would be great but it's not that important because I'm
    > never close to using up my minutes.
    >
    > I'd also like to add a second line and use a Treo 600 on it. Credit's
    > not a problem on a second line; I had an aircard for a year but I gave
    > up on it last month because I had too many problems with it. I'm
    > primarly looking for PDA and email functionality, and I need to be able
    > to look at my email when I'm on the phone...that's why I need the second
    > line. Obviously I want to use add-a-phone to keep my monthly costs
    > down. However unlimited PCS-PCS isn't important because these are both
    > my devices.
    >
    > Anyway, I'm looking for advice. I expect to get some discount from
    > SprintPCS on the Treo 600 because it'll be my second line. Can I get
    > additional discount if I renew my primary line? Am I better acting now
    > or waiting until my current contract ends? Should I try to do this over
    > the phone with retention or should I go to my local Sprint store? What
    > else should I be negotiating for?
    >
    > [posted via phonescoop.com]






  5. #5
    Brandt
    Guest

    Re: Looking for Advice

    Your best bet is to wait until around the end of october. The stores
    are going to be very interested in getting you to sign a contract.
    There are new deals for existing customers coming out around 10/16/03.

    --
    -Brandt

    I work for SprintPCS,
    I DON'T speak for them.


    "Boe" <[email protected]> wrote in article
    <IZWgb.714338$uu5.116861@sccrnsc04>:
    > You might want to go off contract and wait until November. When number
    > portability kicks in, you might be able to get a better contract than you
    > can right now. As suggested before, cancellation is the only thing that
    > seems to encourage Sprint to try to retain its customers.
    >
    > "mcg mcg" <[email protected]> wrote in message
    > news:[email protected]...
    > > I'm looking for advice on how to get the best deal I can from Sprint
    > > PCS. I don't want to get into the middle of a flame war but my SO wants
    > > to add me to her Cingular Nation plan and split costs with me. It means
    > > I definitely have a lower-cost option but for my own reasons I'd prefer
    > > to stay with Sprint if I can get a reasonably good deal.
    > >
    > > I currently have one line with 500/unlimited w/Vision for $45+$10
    > > ($55/month). My contract is up in about two weeks. My Sanyo 5300 is
    > > pretty new and I'm happy with it so I don't want t replace it as my
    > > primary phone.
    > >
    > > What I'd like to do it to change my base plan to add F&CA. If I can get
    > > 8 pm N&W that would be great but it's not that important because I'm
    > > never close to using up my minutes.
    > >
    > > I'd also like to add a second line and use a Treo 600 on it. Credit's
    > > not a problem on a second line; I had an aircard for a year but I gave
    > > up on it last month because I had too many problems with it. I'm
    > > primarly looking for PDA and email functionality, and I need to be able
    > > to look at my email when I'm on the phone...that's why I need the second
    > > line. Obviously I want to use add-a-phone to keep my monthly costs
    > > down. However unlimited PCS-PCS isn't important because these are both
    > > my devices.
    > >
    > > Anyway, I'm looking for advice. I expect to get some discount from
    > > SprintPCS on the Treo 600 because it'll be my second line. Can I get
    > > additional discount if I renew my primary line? Am I better acting now
    > > or waiting until my current contract ends? Should I try to do this over
    > > the phone with retention or should I go to my local Sprint store? What
    > > else should I be negotiating for?
    > >
    > > [posted via phonescoop.com]

    >
    >


    [posted via phonescoop.com]



  6. #6
    Isaiah Beard
    Guest

    Re: Looking for Advice

    mcg mcg wrote:


    > What I'd like to do it to change my base plan to add F&CA.


    Well, depending on where you are, you can do that now, for $5 extra.
    The best thing to do is call *2 and ask if it's available. If it is,
    you can add it on to your plan.


    > If I can get
    > 8 pm N&W that would be great but it's not that important because I'm
    > never close to using up my minutes.


    Never hurts to ask. I asked and got 8pm N&W at no charge a couple
    months back.


    > Anyway, I'm looking for advice. I expect to get some discount from
    > SprintPCS on the Treo 600 because it'll be my second line.


    You'll probably get the customary new-line-of-service discount if
    they're offering one for the Treo 600, under the condition that you
    agree to a contract on that line. But I wouldn't hold my breath on
    anything beyond that. The Treo 600 is a new phone, so I doubt they're
    willing to start losing money on it so soon.


    --
    E-mail fudged to thwart spammers.
    Transpose the c's and a's in my e-mail address to reply.




  7. #7
    JRW
    Guest

    Re: Looking for Advice

    Big Poppa wrote:

    > Sprint Store will rarely help you with anything.. best thing to do is
    > keep in over the phone... Do one thing BEFORE you do that!! Go to
    > Ratshack and buy one of the little tape recorders that hook up to the
    > phone so you can record the conversation.. This is the BEST way to
    > assure you have proof of being offered something. As soon as you start
    > recording you MUST let the CSR know you are recording, And it must be on
    > the tape. That is law!


    Most call centers haver a standing rule that if the agent becomes
    aware you are recording the call, they will ask you to stop
    recording - thus not giving you permission to record the cal and
    if you continue recording, it may not be admissable evidence.

    Also, each state has its own law. Some states require only one of the
    parties of interest (that would be you) to know the call was being
    recorded, other states require both parties to know it.

    The best way would be to ask for a ticket number and then call back
    or visit a Sprint store to verify the information was correctly
    annotated. You might also make sure the agent is aware of that you
    are taking notes during the call, like making it obvious you are
    writing everything down the agent says and read it back to them.




  8. #8
    mcg mcg
    Guest

    Re: Looking for Advice

    Thanks, everyone. Most people suggested waiting until my contract is up
    because it'll put me in a better bargaining position. But now I have a
    couple of follow-up questions.

    First, I've heard that retention is a one-time deal. If I get a
    retention deal now then that means that I won't be able to get one in
    the future. Is this a good time to play that card or do you think the
    deals in November and December will be good enough that I should just
    switch? (I suspect I don't have to go through retension to get the 8 pm
    N&W but who knows).

    Second, I'm still uncertain of the add-a-phone discount on a Treo 600.
    I've heard $75 and I've heard $100 on a one-year add-a-phone deal, and
    Treo Central is only offering a $50 mail-in rebate for an add-a-phone.

    Finally, if the one-time cost and the monthly recurring cost were the
    same for a CDMA Treo 600 and a GSM Treo 600, which is the better option?
    Reportedly Sprint's 1xRTT is quite a bit faster than the
    AT&T/Cingular/T-Mobile GPRS implementations but a GSM device (assuming I
    could eventually get it unlocked) would have greater use when I travel
    overseas.

    [posted via phonescoop.com]



  9. #9
    Sergei Kosonov
    Guest

    Re: Looking for Advice

    In article <2K_gb.462$Q%[email protected]>,
    JRW <no_addy@no_.com> wrote:

    > The best way would be to ask for a ticket number and then call back
    > or visit a Sprint store to verify the information was correctly
    > annotated.


    Sprint employees verifying you can't trust Sprint employees.



  10. #10
    Sergei Kosonov
    Guest

    Re: Looking for Advice

    In article <[email protected]>,
    [email protected] (mcg mcg) wrote:

    > First, I've heard that retention is a one-time deal.


    NOT AT ALL. You just cant go back monthly. But get a rention deal with a
    one year contract, and a year later, go for it again. Many folks have.



  11. #11
    Sergei Kosonov
    Guest

    Re: Looking for Advice

    In article <[email protected]>,
    [email protected] (mcg mcg) wrote:

    > Finally, if the one-time cost and the monthly recurring cost were the
    > same for a CDMA Treo 600 and a GSM Treo 600, which is the better option?



    Two questions to answer. Which has better coverage where you live?

    Do you go out of the country where GSM
    would be useful?



  12. #12
    ben dejo
    Guest

    Re: Looking for Advice

    Are you a salesman? You are qualifying him :-)

    (and who says I don't have sense of humor)

    Sergei Kosonov <[email protected]> wrote in article
    <[email protected]>:
    > In article <[email protected]>,
    > [email protected] (mcg mcg) wrote:
    >
    > > Finally, if the one-time cost and the monthly recurring cost were the
    > > same for a CDMA Treo 600 and a GSM Treo 600, which is the better option?

    >
    >
    > Two questions to answer. Which has better coverage where you live?
    >
    > Do you go out of the country where GSM
    > would be useful?


    [posted via phonescoop.com]



  13. #13
    mcg
    Guest

    Re: Looking for Advice

    "Sergei Kosonov" <[email protected]> wrote in message
    news:[email protected]...
    > In article <[email protected]>,
    > [email protected] (mcg mcg) wrote:
    >
    > > Finally, if the one-time cost and the monthly recurring cost were the
    > > same for a CDMA Treo 600 and a GSM Treo 600, which is the better option?

    >
    >
    > Two questions to answer. Which has better coverage where you live?
    >
    > Do you go out of the country where GSM
    > would be useful?


    Yes, I seem to go to Europe a couple of times a year so GSM is useful. I
    take my trusty little unlocked Ericsson T28 tri-band GSM phone and buy a
    pre-pay SIM (most often I seem to buy Vodafone). This also worked nicely a
    couple of years ago when I spent time in Australia and New Zealand.

    CDMA coverage is definitely better than GSM here but after all, Verizon
    (formerly Primeco) and SprintPCS have had plenty of time to build up their
    CDMA networks. AT&T has just turned up GSM/GPRS, and I've heard through the
    grapevine that Cingular is "very close". (They've been marketing GAIT
    phones to ease in the TDMA->GSM transition). Our "local" GSM provider,
    Einstein PCS, is just that: a local provider, but word has it that T-Mobile
    is about to start selling here. So I expect the local GSM landscape to
    change rapidly.

    Nevertheless I will primarily use the Treo locally for PDA and email.





  14. #14
    thunder
    Guest

    Re: Looking for Advice


    As soon as you start
    > recording you MUST let the CSR know you are recording, And it must be on
    > the tape. That is law!


    Unless you live in Ohio.. Only one party involved (ie. being recorded as
    well)has to know a recording is in progress. This also includes telephone
    calls.





  15. #15
    Sergei Kosonov
    Guest

    Re: Looking for Advice

    In article <[email protected]>,
    "thunder" <[email protected]> wrote:

    >
    > As soon as you start
    > > recording you MUST let the CSR know you are recording, And it must be on
    > > the tape. That is law!

    >
    > Unless you live in Ohio.. Only one party involved (ie. being recorded as
    > well)has to know a recording is in progress. This also includes telephone
    > calls.



    I love this. One can be in big trouble giving out legal advice when they
    are not a lawyer. EVERY STATE IS DIFFERENT.



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