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  1. #1
    p lane
    Guest
    Finally located the very rare brochure on F&CA, the coverage map
    appears to cover about 98% if the continental us plus AK, and HI, plus
    PR, the only vacant areas are in the extreme west.

    quote from the old brochure: your calling minutes wherever you are in
    PCS FREEE & Clear America. This expanded coverage area, reaching More
    than 280 million people, allows you to make or receive calls throughout
    the country, with NO ADDITIONAL CHARGES FOR ROAMING OR LONG DISTANCE"

    Fine print says N&W are covered, but also mentions MAY TERMINATE SERVICE
    IF MAJORITY OF MINUTES IN GIVEN MONTH ARE USED WHILE ROAMIN GOFF THE
    SPRINT NATIONWIDE PCS NETWORK"

    This was what the original brochure indicates, but, a good question
    remains, is this still the policy?

    [email protected] (p lane) wrote in article
    <[email protected]>:
    > I believe your response is correct; but after reading the question
    > about LD coverage and etc, this reminds me of what is probably the
    > reason for so many un pleasant situations with sprint and other
    > carriers... You can never assume what would make perfect sense (as in
    > this is what happened before, or on the plan I had when ever) You've
    > got to think is a suspicous way, and ask, ask, ask, and then you have
    > got to check, check, check, that what you have been assured is the
    > facts are indeed the facts, and that a such and such change has really
    > been made, credited, etc, to your account.
    >
    > As another poster, asked, why not publish the details on the web. I
    > have a brochure somewhere(they must be very valuable, since they are so
    > difficult to find), but just because the original plan from June or
    > whenever included something, doesn't mean that it hasn't been changed,
    > etc. ( and because it is not published, who really knows) it really may
    > be published and I have missed it, but then there is that damn fine
    > print, at a very low contrast---You know, like the big print says
    > unlimited N&W or vision, the fine print seems to know more about what
    > the work unlimited means than Websters does---
    >
    > So I am going to make another call to c/s to be sure what I have got for
    > $5, and also to be sure it has been added, like they said it would.
    >
    >
    >
    > "Bob Smith" <[email protected]> wrote in article
    > <[email protected]>:
    > >
    > > "Central" <[email protected]> wrote in message
    > > news[email protected]
    > > <snipped>
    > > > I'm going to assume you are refering to p lane and not me. I called

    > > up
    > > > using *2 to check out the plan availability in my area. Wait times

    > > were
    > > > not short, which made me think twice about playing the "call back"

    > > game
    > > > to find a willing rep. The first rep I got not only knew what I was
    > > > talking about but realized it was per an area option and was able to
    > > > confirm I can have it added to my account instantly. She also

    > > answered my
    > > > long distance question claiming that long distance was included on

    > > the
    > > > roaming mins. I still doubt this considering what I have read about
    > > > before.

    > >
    > > What have your read? There are two different roaming options. The
    > > original one offered by SPCS and it's affiliates was buying a bucket
    > > of 50 roaming minutes for $10/mo. LD was not included and outgoing LD
    > > calls cost $0.25 / min. extra
    > >
    > > The most recent option, that is only offered to those in SPCS
    > > corporate areas (no affiliate coverage area), came out earlier this
    > > year as a $10 mo. option and includes LD. SPCS then offered it in a
    > > variety of plans. Now, SPCS is offering this as a $5 monthly option.
    > >
    > > > I also asked about if the plan had an expiration date on it and
    > > > she explained it did not have one at the moment.

    > >
    > > As far as I can remember (going all the way back to 98), no plans
    > > purchased through SPCS have an expiration date. There have been
    > > expiration dates on the length of the sales period for the plans,
    > > i.e.: holiday promotion plans, but those folks that signed onto those
    > > plans are still on them, unless they upgraded their plans since then.
    > >
    > > Folks who signed up with SPCS back in 96 with a Pioneer plan still
    > > have it. FTR, the Pioneer plan hasn't been available since 97 or so,
    > > but it was a sweet plan. No Monthly fee, and calls were charged at
    > > $0.35 min. incoming and outgoing.
    > >
    > > > I have to say if she is
    > > > right about the long distance part it is a feature I would love to

    > > use on
    > > > sprint esp since it is an addon and not a new plan. Only issue I

    > > really
    > > > have had with sprint was their lack of "known" addons that don't

    > > require
    > > > redoing your contract. Tho your millage will vary and if I call back

    > > to
    > > > confirm I want the option I'll probly end up eating the words I put

    > > in
    > > > this post :P

    > >
    > > Not to worry ... . Just be advised that this new roaming option,
    > > that includes LD, is applicable for up to 50% of your minutes used
    > > (not whatever your monthly plan minutes are).
    > >
    > > Bob
    > >
    > >

    >
    > [posted via phonescoop.com]


    [posted via phonescoop.com]



    See More: F&CA America Add On plan




  2. #2
    O/Siris
    Guest

    Re: F&CA America Add On plan

    In article <[email protected]>, p laneplaneno[email protected]=
    =20
    says...
    > Fine print says N&W are covered, but also mentions MAY TERMINATE SERVICE
    > IF MAJORITY OF MINUTES IN GIVEN MONTH ARE USED WHILE ROAMIN GOFF THE
    > SPRINT NATIONWIDE PCS NETWORK"
    >=20
    > This was what the original brochure indicates, but, a good question
    > remains, is this still the policy?
    >=20


    There is a specific article about this on our Intranet. roaming minutes ma=
    y=20
    exceed that 50% barrier once within a three month period, and our policy is=
    NOT=20
    to cancel it. However, if it happens regularly even then, then we reserve =
    the=20
    right to cancel. If you exceed once, you get a reminder from us about the=
    =20
    terms of F&CA. If it doesn't happen again, or not regularly, then no probl=
    em.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  3. #3
    p lane
    Guest

    Re: F&CA America Add On plan

    Would you think this is to keep a customers who maybe lives, etc outside
    the native sprint coverage, from having virtually 100% of usage outside
    the system of a month in month out basis--for the relatively low price,
    seems reasonable.

    But say monthly allowance was 500 anytime--and you roamed 300 minutes,
    which was over; but if you then used another 500 minutes on N&W all non
    roam, would this make the ratio okay???

    O/Siris <[email protected]întpcs.côm> wrote in article
    <[email protected]>:
    > In article <[email protected]>, p [email protected]=
    > =20
    > says...
    > > Fine print says N&W are covered, but also mentions MAY TERMINATE SERVICE
    > > IF MAJORITY OF MINUTES IN GIVEN MONTH ARE USED WHILE ROAMIN GOFF THE
    > > SPRINT NATIONWIDE PCS NETWORK"
    > >=20
    > > This was what the original brochure indicates, but, a good question
    > > remains, is this still the policy?
    > >=20

    >
    > There is a specific article about this on our Intranet. roaming minutes ma=
    > y=20
    > exceed that 50% barrier once within a three month period, and our policy is=
    > NOT=20
    > to cancel it. However, if it happens regularly even then, then we reserve =
    > the=20
    > right to cancel. If you exceed once, you get a reminder from us about the=
    > =20
    > terms of F&CA. If it doesn't happen again, or not regularly, then no probl=
    > em.
    >
    > --=20
    > -+-
    > R=D8=DF
    > O/Siris
    > I work for SprintPCS
    > I *don't* speak for them.


    [posted via phonescoop.com]



  4. #4
    O/Siris
    Guest

    Re: F&CA America Add On plan

    In article <[email protected]>, p [email protected]=
    =20
    says...
    > Would you think this is to keep a customers who maybe lives, etc outside
    > the native sprint coverage, from having virtually 100% of usage outside
    > the system of a month in month out basis--for the relatively low price,
    > seems reasonable.
    >=20
    > But say monthly allowance was 500 anytime--and you roamed 300 minutes,
    > which was over; but if you then used another 500 minutes on N&W all non
    > roam, would this make the ratio okay???
    >=20


    You lost me, but I think you're asking how this limit is calculated. If so=
    ,=20
    then its based on total minutes, period. If you used 300 AT minutes, and 1=
    700=20
    N&W minutes, then you used 2000 minutes, and you can have up to that many=
    =20
    roaming minutes in that month (since they would add up to no more than 50% =
    of=20
    your total usage that month).

    If I understand your question, then yes, that ratio is OK. I see a total o=
    f=20
    1300 minutes, only 500 of which were roaming. Less than 50%.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  5. #5
    ben dejo
    Guest

    Re: F&CA America Add On plan



    [email protected] (p lane) wrote in article
    <[email protected]>:
    > Would you think this is to keep a customers who maybe lives, etc outside
    > the native sprint coverage, from having virtually 100% of usage outside
    > the system of a month in month out basis--for the relatively low price,
    > seems reasonable.
    >


    This rate plan is designed to go head to head with Verizon and AT&T with
    their National Single Rate and One Rate plans, these are both big
    concerns of Business people.(traditionally low churn and high revenue).
    The reason for the limitation on roaming is that roaming still costs the
    carrier money (and a lot of money) per minute. At the rate plan
    described Sprint could not make money if the majority of minutes were
    done as roaming, hence the limitation.

    > But say monthly allowance was 500 anytime--and you roamed 300 minutes,
    > which was over; but if you then used another 500 minutes on N&W all non
    > roam, would this make the ratio okay???


    That depends on the Monkeys who count dollars at Sprint.


    [posted via phonescoop.com]



  6. #6
    p lane
    Guest

    Re: F&CA America Add On plan

    I apologize for my poorly worded question.( it may be due to the inane
    policies and answers from some c/s reps (not you))

    I assume this 50% rule was placed in (like the vision modem provision)
    in order to prevent substantial abuse of roaming.

    Since (the 50% rule) is in the mice sized print, I was trying to get a
    clear understanding of it. (There was a big discussion a couple of weeks
    ago about how verizon defined nights and week
    ends.)(alt.cellular.verizon) How hard can this be to understand, but go
    read the definition on Verizons home page.

    Your reply of "total minutes" seems to answer my question, but to
    reiterate. If a customer should realize that he may be substantially
    over the 50% roaming limit based on total minutes, then this could be
    off-set by just making enough N&W (non-roam) calls to decrease the roam
    % to under 50% prior to end of the billing period--right ( I still
    can't ask this question right) If this is true, it would seem this would
    just encourage wasted N&W usage to beat the system, but whatever.

    Again I apologize for these seemingly stupid questions, but I am sure
    that even you have ask a question about some policy to a c/s person
    without common sense, and have them make you feel stupid for asking, and
    then not help you with the extra charges because of it.

    Also, it is not unusual (per other posts) to get contradictory info from
    back to back calls to c/s. And as in another posters statements the"
    bean counting monkeys" are not always predictable.

    Although I am quite happy with sprint (and also veriizon) I have learned
    to ask, ask, and verify, verify)


    Thanks again for your helpful info.



    IO/Siris <[email protected]întpcs.côm> wrote in article
    <[email protected]>:
    > In article <[email protected]>, p [email protected]=
    > =20
    > says...
    > > Would you think this is to keep a customers who maybe lives, etc outside
    > > the native sprint coverage, from having virtually 100% of usage outside
    > > the system of a month in month out basis--for the relatively low price,
    > > seems reasonable.
    > >=20
    > > But say monthly allowance was 500 anytime--and you roamed 300 minutes,
    > > which was over; but if you then used another 500 minutes on N&W all non
    > > roam, would this make the ratio okay???
    > >=20

    >
    > You lost me, but I think you're asking how this limit is calculated. If so=
    > ,=20
    > then its based on total minutes, period. If you used 300 AT minutes, and 1=
    > 700=20
    > N&W minutes, then you used 2000 minutes, and you can have up to that many=
    > =20
    > roaming minutes in that month (since they would add up to no more than 50% =
    > of=20
    > your total usage that month).
    >
    > If I understand your question, then yes, that ratio is OK. I see a total o=
    > f=20
    > 1300 minutes, only 500 of which were roaming. Less than 50%.
    >
    > --=20
    > -+-
    > R=D8=DF
    > O/Siris
    > I work for SprintPCS
    > I *don't* speak for them.


    [posted via phonescoop.com]



  7. #7
    O/Siris
    Guest

    Re: F&CA America Add On plan

    In article <[email protected]>, p [email protected]=
    =20
    says...
    > I apologize for my poorly worded question.( it may be due to the inane
    > policies and answers from some c/s reps (not you))


    I don't know if it was poorly worded. But thanks for the thought.

    >=20
    > I assume this 50% rule was placed in (like the vision modem provision)
    > in order to prevent substantial abuse of roaming.=20


    Something like that, probably. We'd also like SPCS customers to actually b=
    e=20
    SPCS *users*, know what I mean?

    >=20
    > Since (the 50% rule) is in the mice sized print, I was trying to get a
    > clear understanding of it. (There was a big discussion a couple of weeks
    > ago about how verizon defined nights and week
    > ends.)(alt.cellular.verizon) How hard can this be to understand, but go
    > read the definition on Verizons home page.
    >=20
    > Your reply of "total minutes" seems to answer my question, but to
    > reiterate. If a customer should realize that he may be substantially
    > over the 50% roaming limit based on total minutes, then this could be
    > off-set by just making enough N&W (non-roam) calls to decrease the roam
    > % to under 50% prior to end of the billing period--right ( I still
    > can't ask this question right) If this is true, it would seem this would
    > just encourage wasted N&W usage to beat the system, but whatever.


    Maybe, but we don't put time limits on calls anyway. If you wanted to list=
    en=20
    to "at the sound of the tone, it will be exactly..." all night long, so be =
    it.

    >=20
    > Again I apologize for these seemingly stupid questions, but I am sure
    > that even you have ask a question about some policy to a c/s person
    > without common sense, and have them make you feel stupid for asking, and
    > then not help you with the extra charges because of it.


    I saw nothing stupid about your question.

    >=20
    > Also, it is not unusual (per other posts) to get contradictory info from
    > back to back calls to c/s. And as in another posters statements the"
    > bean counting monkeys" are not always predictable.
    >=20
    > Although I am quite happy with sprint (and also veriizon) I have learned
    > to ask, ask, and verify, verify)
    >=20
    >=20
    > Thanks again for your helpful info.


    You're quite welcome.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



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