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  1. #1
    Wayne.B
    Guest
    The key pad on my 4900 has gone defective. Does anyone know what the
    warranty period is on these phones, and is there a repair location in
    the NY/NJ/CT area?



    See More: Repairs for Sanyo 4900 near NY/NJ/CT




  2. #2
    Bob Smith
    Guest

    Re: Repairs for Sanyo 4900 near NY/NJ/CT


    "Wayne.B" <[email protected] > wrote in message
    news:[email protected]
    > The key pad on my 4900 has gone defective. Does anyone know what

    the
    > warranty period is on these phones, and is there a repair location

    in
    > the NY/NJ/CT area?


    One year. I don't remember when these were first introduced, so if
    your phone is less than one year old, and the damage wasn't caused by
    physical abuse, i.e.: dropping it, getting it wet, or whatever, SPCS
    should be to replace your phone. You may not get another 4900, as I
    understand it's been discontinued ...

    Bob





  3. #3
    Wayne.B
    Guest

    Re: Repairs for Sanyo 4900 near NY/NJ/CT

    On Sat, 11 Oct 2003 20:00:37 GMT, "Bob Smith"
    <[email protected]> wrote:
    >You may not get another 4900, as I
    >understand it's been discontinued ...


    ==============================

    Yes, they have been discontinued but there are still a few new ones
    floating around if you can find them. It's such a great phone that
    I'd gladly pay if it came to that.

    Any idea about repairs?




  4. #4
    Bob Smith
    Guest

    Re: Repairs for Sanyo 4900 near NY/NJ/CT


    "Wayne.B" <[email protected] > wrote in message
    news:[email protected]
    > On Sat, 11 Oct 2003 20:00:37 GMT, "Bob Smith"
    > <[email protected]> wrote:
    > >You may not get another 4900, as I
    > >understand it's been discontinued ...

    >
    > ==============================
    >
    > Yes, they have been discontinued but there are still a few new ones
    > floating around if you can find them. It's such a great phone that
    > I'd gladly pay if it came to that.
    >
    > Any idea about repairs?


    Doubtful, unless you sent it to Sanyo. You might want to check their
    site to see if they will do it, and if they can, how long it will take
    for the turnaround.

    Bob





  5. #5
    O/Siris
    Guest

    Re: Repairs for Sanyo 4900 near NY/NJ/CT

    In article <[email protected]>,=20
    [email protected] says...
    > Yes, they have been discontinued but there are still a few new ones
    > floating around if you can find them. It's such a great phone that
    > I'd gladly pay if it came to that.=20
    >=20
    > Any idea about repairs?
    >=20


    SPCS doesn't generally repair phones. You might have to ask Sanyo about an=
    =20
    authorized repair facility.


    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  6. #6
    p lane
    Guest

    Re: Repairs for Sanyo 4900 near NY/NJ/CT

    If it would work at all I would make a quick call the the handset
    insurgence replacement folks..And I have read recent posts that 4900's
    are on sale at some sprint stores 2 for $80 with new contract. probably
    just getting rid of inventory for the new 7200's etc, which is what I am
    waiting on--you can also find them on ebay, but they are still a little
    high priced-

    Wayne.B <[email protected] > wrote in article
    <[email protected]>:
    > The key pad on my 4900 has gone defective. Does anyone know what the
    > warranty period is on these phones, and is there a repair location in
    > the NY/NJ/CT area?


    [posted via phonescoop.com]



  7. #7
    Jesse
    Guest

    Re: Repairs for Sanyo 4900 near NY/NJ/CT

    Wayne.B <[email protected] > wrote in
    news:[email protected]:

    > The key pad on my 4900 has gone defective. Does anyone know what the
    > warranty period is on these phones, and is there a repair location in
    > the NY/NJ/CT area?


    Are you saying that none of the keys function at all ?



  8. #8
    Wayne.B
    Guest

    Re: Repairs for Sanyo 4900 near NY/NJ/CT

    On Sun, 12 Oct 2003 02:03:42 GMT, Jesse <[email protected]> wrote:

    >Wayne.B <[email protected] > wrote in
    >news:[email protected]:
    >
    >> The key pad on my 4900 has gone defective. Does anyone know what the
    >> warranty period is on these phones, and is there a repair location in
    >> the NY/NJ/CT area?

    >
    >Are you saying that none of the keys function at all ?


    =========================================

    The right hand column of numbers (3,6,9,#) has stopped responding.

    Everything else is OK but too many number that I can not dial.




  9. #9
    O/Siris
    Guest

    Re: Repairs for Sanyo 4900 near NY/NJ/CT

    In article <[email protected]>,=20
    [email protected] says...
    > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=

    =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
    >=20
    > The right hand column of numbers (3,6,9,#) has stopped responding.=20
    >=20
    > Everything else is OK but too many number that I can not dial.
    >=20


    Voice Command can be dialed with * and [TALK]. Then you can just say the=
    =20
    number you're trying to dial.



    I'm just kidding... mostly. It really *does* work in a pinch, and it's fre=
    e=20
    for the first two months, so you can try it out while you decide what to do=
    ..

    Strictly FYI, I've got a 4900 I'd part with if you want it.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  10. #10
    Renaldo
    Guest

    Re: Repairs for Sanyo 4900 near NY/NJ/CT

    On Sat, 11 Oct 2003 15:07:38 -0400, Wayne.B
    <[email protected] > wrote:

    >The key pad on my 4900 has gone defective. Does anyone know what the
    >warranty period is on these phones, and is there a repair location in
    >the NY/NJ/CT area?


    The warranty period is one year, but even under warranty, Sprint
    has secret rules about whats covered and what isnt and they tend
    to cry "abuse" more than you might expect.

    Luckily if you check the SprintPCS website under promotions, they
    are now offering a Great deal on 4900s.



  11. #11
    O/Siris
    Guest

    Re: Repairs for Sanyo 4900 near NY/NJ/CT

    In article <[email protected]>,=20
    [email protected] says...
    > The warranty period is one year, but even under warranty, Sprint
    > has secret rules about whats covered and what isnt and they tend
    > to cry "abuse" more than you might expect.
    >=20


    Secret rules? What kind of cocaine you using, man? Just about every issue=
    =20
    with you seems to be "Secret" this and "undocumented" that. That's kind of=
    =20
    paranoia isn't good for you.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  12. #12
    Renaldo
    Guest

    Re: Repairs for Sanyo 4900 near NY/NJ/CT

    On Sun, 12 Oct 2003 09:51:16 GMT, O/Siris <[email protected]întpcs.côm>
    wrote:

    >
    >In article <[email protected]>,
    >[email protected] says...
    >> The warranty period is one year, but even under warranty, Sprint
    >> has secret rules about whats covered and what isnt and they tend
    >> to cry "abuse" more than you might expect.
    >>

    >
    >Secret rules? What kind of cocaine you using, man? Just about every issue
    >with you seems to be "Secret" this and "undocumented" that. That's kind of
    >paranoia isn't good for you.



    You sir are a proven LIAR and here is another instance. It was
    established on Saturday that Sprint has internal lists of phones with
    "known issues" where they will or won't grant warranty repairs. One
    such issue was broken screens. It was discussed in the Sanyo 8100
    broken screen thread.

    Sorry you feel the need to insult a legitimate post with your desire
    to cover up.

    But now we know the reason for your paranoia. Since you seem to be
    expert on the effects of cocaine, perhaps it is because you've
    experienced them first hand as a user.



  13. #13
    TechGeek
    Guest

    Re: Repairs for Sanyo 4900 near NY/NJ/CT


    Renaldo wrote:
    > *The warranty period is one year, but even under warranty, Sprint
    > has secret rules about whats covered and what isnt and they tend
    > to cry "abuse" more than you might expect.
    >
    > Luckily if you check the SprintPCS website under promotions, they
    > are now offering a Great deal on 4900s. *


    Secret rules? I'd call it more like common sence. Don't get the phone
    wet, don't bang it around etc..

    Those two are 99% of the causes of voided warranties, its no secret. I
    see a wet water marker, that means the phone got wet enough for water
    to get to the sticker, and a little splash, out for a few minutes in
    the light rain, and humidity do not cause it to turn red.

    > It was
    > established on Saturday that Sprint has internal lists of phones
    > with
    > "known issues" where they will or won't grant warranty repairs. One
    > such issue was broken screens. It was discussed in the Sanyo 8100
    > broken screen thread.


    I have not seen a screen yet that just cracks or bleeds on its own.
    Every circumstance its caused by pressure being added to the flip, it
    being dropped, or extreme hot / cold temperatures (taking it out of a
    hot car then putting it right by the AC vent in your home / office).
    Sometimes the testing department has realized that the amount of
    pressure needed is less than what they consider acceptable, and then
    work with the manufacturer to see if they can get a resolution for it,
    and if it should be covered under warranty.

    Most phone do have known warranty issues, does that mean that SprintPCS
    should recall ALL phones beause <1% of them might have a defective unit
    (and yes, no "known issue" is 100%, I still see first run 1010s that
    are still running fine).

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  14. #14
    Wayne.B
    Guest

    Re: Repairs for Sanyo 4900 near NY/NJ/CT

    On Sun, 12 Oct 2003 06:32:55 GMT, O/Siris <[email protected]întpcs.côm>
    wrote:

    >Strictly FYI, I've got a 4900 I'd part with if you want it.


    ==========================================

    I'm probably interested if the phone is in good working condition.

    Drop me a note at my Hotmail address and we'll figure out how to get
    the deal done.

    [email protected]






  15. #15
    O/Siris
    Guest

    Re: Repairs for Sanyo 4900 near NY/NJ/CT

    In article <[email protected]>,=20
    [email protected] says...
    > One
    > such issue was broken screens. It was discussed in the Sanyo 8100
    > broken screen thread.
    >=20


    Show me one time a non-safety recall was ever announced as you say it=20
    should have been. In fact, non of these issues are recalls. We have an=20
    internal department that simply decides whether a certain fault merits=20
    warranty replacement. If the fault never occurs, so be it. Let the=20
    customer be happy.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



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