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- 10-12-2003, 08:44 PM #1Keith DGuest
When I signed up for Sprint's complete plan covering a few cells and
my home phone line, they enabled voicemail for my home phone. It picks
up after only a few rings befor my answering machine does.
I called them a few times and they don't fix it, maybe I'm asking them
in the wrong way.
So, does anyone know how to turn voicemail off, or make it wait for 15
rings or so?
Thanks
› See More: how to disable or delay voicemail on home line
- 10-12-2003, 11:27 PM #2O/SirisGuest
Re: how to disable or delay voicemail on home line
In article <[email protected]>, Keith=20
[email protected] says...
> When I signed up for Sprint's complete plan covering a few cells and
> my home phone line, they enabled voicemail for my home phone. It picks
> up after only a few rings befor my answering machine does.
> I called them a few times and they don't fix it, maybe I'm asking them
> in the wrong way.
> So, does anyone know how to turn voicemail off, or make it wait for 15
> rings or so?
> Thanks
>=20
You'd need to ask our long distance company. Unless there's an employee of=
=20
theirs here, there's no one at SPCS with access to the landline VM system.
Off-topic, though. Since Sprint Complete Sense's VM is accessible to liste=
n to=20
via the web, from anywhere, why is it more important that it go to your=20
machine? Just curious.
--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.
- 10-13-2003, 06:26 AM #3RenaldoGuest
Re: how to disable or delay voicemail on home line
On Mon, 13 Oct 2003 05:27:25 GMT, O/Siris <robjvargas@sprîntpcs.côm>
wrote:
>You'd need to ask our long distance company. Unless there's an employee of
>theirs here, there's no one at SPCS with access to the landline VM system.
>
>Off-topic, though. Since Sprint Complete Sense's VM is accessible to listen to
>via the web, from anywhere, why is it more important that it go to your
>machine? Just curious.
Sounds like they don't have complete cross-training for their Complete
plan.
- 10-13-2003, 06:55 AM #4Bob SmithGuest
Re: how to disable or delay voicemail on home line
"Renaldo" <[email protected]> wrote in message
news:[email protected]...
> On Mon, 13 Oct 2003 05:27:25 GMT, O/Siris <robjvargas@sprîntpcs.côm>
> wrote:
>
> >You'd need to ask our long distance company. Unless there's an
employee of
> >theirs here, there's no one at SPCS with access to the landline VM
system.
> >
> >Off-topic, though. Since Sprint Complete Sense's VM is accessible
to listen to
> >via the web, from anywhere, why is it more important that it go to
your
> >machine? Just curious.
>
>
> Sounds like they don't have complete cross-training for their
Complete
> plan.
And why should they Phillipe? This is a LD division question. The call
is going into the landline first.
Bob
- 10-13-2003, 07:47 AM #5CAT0NHATGuest
Re: how to disable or delay voicemail on home line
Sprint is selling a "Complete" solution, but not providing complete support.
- 10-13-2003, 10:45 AM #6O/SirisGuest
Re: how to disable or delay voicemail on home line
In article <[email protected]>,=20
[email protected] says...
> Sounds like they don't have complete cross-training for their Complete
> plan.
>=20
Yeah, and Dell techs work on Macs, too, right, Renaldo?
Another non-issue.
--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.
- 10-13-2003, 10:46 AM #7O/SirisGuest
Re: how to disable or delay voicemail on home line
In article <[email protected]>,=20
[email protected] says...
> Sprint is selling a "Complete" solution, but not providing complete suppo=
rt.
>=20
>=20
Utter hogwash. "Sprint" sure as hell *is* providing it. Try going to TV=
=20
repairman with copier issues someday.
--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.
- 10-13-2003, 11:04 AM #8CAT0NHATGuest
Re: how to disable or delay voicemail on home line
n article <[email protected]>,=20
[email protected] says...
> Sprint is selling a "Complete" solution, but not providing complete suppo=
rt.
>=20
>=20
> Utter hogwash. "Sprint" sure as hell *is* providing > it. Try going to TV
repairman with copier issues
> someday.
================================
Perfect case of being an apologist.
When did you ever buy a TV and a copier at the same time under the same
promotion. If Sprint is going to bundle products for sale, it needs to bundle
the support too.
==============
I don't work for Sprint
I can be honest.
- 10-13-2003, 12:16 PM #9CAT0NHATGuest
Re: how to disable or delay voicemail on home line
> Yeah, and Dell techs work on Macs, too,
Apologizing for Sprint still. Dell does not sell Macintosh.
Sprint sells bundled Sprint service, therefore it needs to bundle support too.
- 10-13-2003, 03:35 PM #10O/SirisGuest
Re: how to disable or delay voicemail on home line
In article <[email protected]>,=20
[email protected] says...
> When did you ever buy a TV and a copier at the same time under the same
> promotion. If Sprint is going to bundle products for sale, it needs to bu=
ndle
> the support too.
>=20
Nonsense. Electronics stores will "bundle" theater systems across=20
different manufacturer offerings, but you still have to go to the=20
respective manufacturers for warranty issues.
Nor can we answer customers' questions about their USAA accounts, even=20
though they get a 5% price break with us. Nor is USAA expected to=20
answer questions about our service or products. Cross-platform=20
offerings do *not* include (necessarily) cross-platform support.
--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.
- 10-13-2003, 03:36 PM #11O/SirisGuest
Re: how to disable or delay voicemail on home line
In article <[email protected]>,=20
[email protected] says...
> Apologizing for Sprint still. Dell does not sell Macintosh.
>=20
> Sprint sells bundled Sprint service, therefore it needs to bundle support=
too.
>=20
Based upon what? Not upon the mileage agreements Verizon (and even=20
SPCS) offers. Do we support United Airlines mileage questions? Does=20
UAL support SPCS questions? Nope.
--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.
- 10-13-2003, 08:07 PM #12Keith DGuest
Re: how to disable or delay voicemail on home line
I have a complete sense plan, so sprint does all my phone stuff, long
distance and local calls too. Right now the voicemail picks up on the
5th ring, my answering maching picks up after 5 rings too, but the
voicemail picks up slightly before. I'd rather just use my answering
machine, because it's easier, if the light's flashing I have a
message. It's for the family, so they don't like having to call
voicemail to leave a message, my friends don't like having to go
throug hthe voicemail system either.
I still want to have it on, but it needs to wait for abou 10 rings at
least before directing people to voicemail, that way, when I'm on
vacation I can turn off the answering maching, and then people will
have to use voicemail, so I can check it anywhere. But, like I said,
most of the time I'd rather use my answering machine.
- 10-13-2003, 10:39 PM #13gilberto5Guest
Re: how to disable or delay voicemail on home line
Keith D wrote:
> *I have a complete sense plan, so sprint does all my phone stuff,
> long
> distance and local calls too. Right now the voicemail picks up on
> the
> 5th ring, my answering maching picks up after 5 rings too, but the
> voicemail picks up slightly before. I'd rather just use my answering
> machine, because it's easier, if the light's flashing I have a
> message. It's for the family, so they don't like having to call
> voicemail to leave a message, my friends don't like having to go
> throug hthe voicemail system either.
> I still want to have it on, but it needs to wait for abou 10 rings
> at
> least before directing people to voicemail, that way, when I'm on
> vacation I can turn off the answering maching, and then people will
> have to use voicemail, so I can check it anywhere. But, like I said,
> most of the time I'd rather use my answering machine. *
With Sprint complete plan you can set it up to send you a SMS to your
cell or an email and it will even include the caller ID. This way you
don't have to wait to get home to see if you got that call you've been
waiting for. You can get it where ever you are and even use yor cell to
listen to it or to call back.
--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap
- 10-14-2003, 03:18 AM #14CAT0NHATGuest
Re: how to disable or delay voicemail on home line
> Do we support United Airlines mileage questions? > Does UAL support SPCS
questions?
I can buy United tickets from Sprint?
If Sprint sells a "complete Plan" with its services bundled, it needs to have a
single point of contact for support.
SORRY Vargas doesn't get it, and makes off the wall
analagies.
- 10-14-2003, 03:21 AM #15CAT0NHATGuest
Re: how to disable or delay voicemail on home line
> Electronics stores will "bundle" theater systems
> across different manufacturer offerings, but you
> still have to go to the respective manufacturers
> for warranty issues.
Another off the wall analogy. That is hardware, we're talking services. That
electronics store may come to your house to set it all up, or answer phone
questions on all pieces.
Sprint sells its own services bundled, its needs to have a single point of
contact for support.
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