Sprint cant even execute a loyalty campaign right.

[email protected] tried to be cute and posted:

> Leave executive services for the F*#king
> executives who spend REAL MONEY

If you werent so quick to post a know it all response and read the thread,
you'd see I called an unpublished 800 SprintPCS number and got a cash credit to
my account for my "loyalty".

> Got me straight over to the vision techs without delay.

If they weren't spending their time on training for upselling, they could train
the *2 reps on Vision and you wouldn't have to be transfered.

I am convinced their efforts have having *2 folks doing upselling is counter
productive.

---

› See More: Sprint cant even execute a loyalty campaign right.

In article <[email protected]>,=20
[email protected] says...
> Rob btw do you work nights? Cuz last time I called about an issue a=20
> month ago the rep that answered was named Robert and he was pretty damn=
=20
> helpful. Got me straight over to the vision techs without delay.
>=20

I *am* a Vision tech. So it probably wasn't me.

Yeah, though, I work nights, till 11:15.

--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.

In article <[email protected]>,=20
[email protected] says...
> If they weren't spending their time on training for upselling, they could=
train
> the *2 reps on Vision and you wouldn't have to be transfered.
>=20
> I am convinced their efforts have having *2 folks doing upselling is coun=
ter
> productive.
>=20

This is what makes you so frustrating, Phill. You have a few good=20
points, and you toss stupidity into the same post to destroy your own=20
credibility.

There is a department for billing/plan issues and questions, there is a=20
department for voice/calling issues and problems, and there is a data=20
support department. So what if he needs to get transferred to get to=20
the right department? It's the multiple transfers that are a problem.

--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.

In article <[email protected]>,
Steven J Sobol <[email protected]> wrote:

> CAT0NHAT <[email protected]> wrote:

> > All the apologists want to change the subject. Eric, Sobol, Vargie. Make me
> > the issue, instead of Sprint's stupidity.
>
> I'm sorry, Bunky, but I don't see what the problem is. This isn't a valid
> issue like a billing or coverage issue. So they sent you an e-mail. They
> probably didn't pull the list of customers to see who had the plan already...
> big flippin' deal.
>
> I'll grant you that maybe it might be annoying, but if you really, REALLY
> think it's worth a call to Executive Services, you seriously need to get a
> life.

Indeed. The phrase "Get a life!" seems almost as if it were invented for
morons like him, who make a federal case out of what is in the scheme of
things a minor mistake.

--
Orac |"A statement of fact cannot be insolent."
|
|"If you cannot listen to the answers, why do you
| inconvenience me with questions?"

Orac wrote:

> In article <[email protected]>,
> Steven J Sobol <[email protected]> wrote:
>
>> CAT0NHAT <[email protected]> wrote:
>
>> > All the apologists want to change the subject. Eric, Sobol, Vargie.
>> > Make me the issue, instead of Sprint's stupidity.
>>
>> I'm sorry, Bunky, but I don't see what the problem is. This isn't a valid
>> issue like a billing or coverage issue. So they sent you an e-mail. They
>> probably didn't pull the list of customers to see who had the plan
>> already... big flippin' deal.
>>
>> I'll grant you that maybe it might be annoying, but if you really, REALLY
>> think it's worth a call to Executive Services, you seriously need to get
>> a life.
>
> Indeed. The phrase "Get a life!" seems almost as if it were invented for
> morons like him, who make a federal case out of what is in the scheme of
> things a minor mistake.
>

So true- everything is a catastrophe of major proportions, and the only role
of this group (in his eyes) is to whine about the lack of concern everyone
else has about his imaginary problems.

> In article <[email protected]>,
> [email protected] says...
>> Rob btw do you work nights? Cuz last time I called about an issue a
>> month ago the rep that answered was named Robert and he was pretty damn
>> helpful. Got me straight over to the vision techs without delay.
>>
>
> I *am* a Vision tech. So it probably wasn't me.
>
> Yeah, though, I work nights, till 11:15.

Feh, I used to work third-shift at a gas station. 11p - 7a. THAT'S working
nights.

--
JustThe.net Internet & New Media Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]

In article <[email protected]>, [email protected] says...
> Feh, I used to work third-shift at a gas station. 11p - 7a. THAT'S workin=
g
> nights. =20
>=20
Nah, man, that's working *graveyard*

--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.

Can someone help me understand?

--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap