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  1. #1
    Private
    Guest
    My contract ends soon and I received a letter from sprint offering a
    5% discount off my monthly service price for as long as I remain a
    sprint customer if I sign a one year contract extension...

    Should I wait until my contract runs out to see if I'm offered
    something better, or can anyone confirm if they've received a better
    offer to stay?



    See More: loyalty discount




  2. #2
    CAT0NHAT
    Guest

    Re: loyalty discount

    Use Google and find the "Retention FAQ' posted earlier this month for other
    ideas.



  3. #3
    Steve
    Guest

    Re: loyalty discount

    SprintPCS has dumped the "Retention" department. It's now called Customer
    Goals or something like that. Also, the retention plans from last year are
    no longer available and SPCS isn't as willing to work with customers.


    "CAT0NHAT" <[email protected]> wrote in message
    news:[email protected]
    > Use Google and find the "Retention FAQ' posted earlier this month for

    other
    > ideas.






  4. #4
    JRW
    Guest

    Re: loyalty discount

    Private wrote:

    > My contract ends soon and I received a letter from sprint offering a
    > 5% discount off my monthly service price for as long as I remain a
    > sprint customer if I sign a one year contract extension...
    >
    > Should I wait until my contract runs out to see if I'm offered
    > something better, or can anyone confirm if they've received a better
    > offer to stay?


    This guy got a hell of a deal!
    http://www.meetmyattorney.com/cellul...es/000228.html




  5. #5
    CAT0NHAT
    Guest

    Re: loyalty discount

    > SprintPCS has dumped the "Retention"
    > department.


    yes and no. If one calls up Cancellation, and says I'm
    considering going to xxxCellular because yyy makes it advantageous for me, can
    Sprint do anything to make me consider staying? POOF, you'll be offered some
    retention deal.



  6. #6
    Steve
    Guest

    Re: loyalty discount

    That's true... just not near as good as 6 months ago.


    "CAT0NHAT" <[email protected]> wrote in message
    news:[email protected]
    > > SprintPCS has dumped the "Retention"
    > > department.

    >
    > yes and no. If one calls up Cancellation, and says I'm
    > considering going to xxxCellular because yyy makes it advantageous for me,

    can
    > Sprint do anything to make me consider staying? POOF, you'll be offered

    some
    > retention deal.






  7. #7
    norelpref
    Guest

    Re: loyalty discount

    On 26 Oct 2003 16:32:34 GMT, [email protected] (CAT0NHAT) said:


    >Sprint do anything to make me consider staying? POOF, you'll be offered some
    >retention deal.


    Or you will be transfered to cancelations to process your cancel
    request exactly like you wanted.




  8. #8
    Scott Stephenson
    Guest

    Re: loyalty discount

    norelpref wrote:

    > On 26 Oct 2003 16:32:34 GMT, [email protected] (CAT0NHAT) said:
    >
    >
    >>Sprint do anything to make me consider staying? POOF, you'll be offered
    >>some retention deal.

    >
    > Or you will be transfered to cancelations to process your cancel
    > request exactly like you wanted.



    In this case, we couldn't be so lucky.



  9. #9
    CAT0NHAT
    Guest

    Re: loyalty discount

    > That's true... just not near
    > as good as 6 months ago.


    Depends on your record. If you pay on time, Sprint wants to keep you and you
    get a deal taht would choke a horse. They have stopped giving free Vision
    apparently.



  10. #10
    CAT0NHAT
    Guest

    Re: loyalty discount

    > Or you will be transfered to cancelations to
    > process your cancel
    > request exactly like you wanted.


    100% wrong. Cancellations and retention are the same place/department now. They
    don't want you to cancel, they want to retain you.

    Sounds like sour grapes from someone who didnt get a Retention deal.



  11. #11
    norelpref
    Guest

    Re: loyalty discount

    On 27 Oct 2003 08:47:23 GMT, [email protected] (CAT0NHAT) wrote:

    >> Or you will be transfered to cancelations to
    >> process your cancel
    >> request exactly like you wanted.

    >
    >100% wrong. Cancellations and retention are the same place/department now. They
    >don't want you to cancel, they want to retain you.
    >
    >Sounds like sour grapes from someone who didnt get a Retention deal.


    I isn't sour grapes as I am still under my original contract. Sorry
    about the different department deal but that was not my point. The
    point was I have read here in the past that sometimes they will not
    offer you a better deal, but only offer your request to cancel the
    service. Maybe you mised those posts in the past. You may want to
    read the thread that started today with the subject "No Retention Deal
    for me?" or search google for past retention deals before you call me
    100% wrong about NOT being offered a deal.



  12. #12
    CAT0NHAT
    Guest

    Re: loyalty discount

    Right about the time all the Sprint apologists were trying to convince folks
    that once you got a Retention deal, you'd never get another one; I got a 2nd
    retention plan, a newer sweeter deal.



  13. #13
    Bob Smith
    Guest

    Re: loyalty discount


    "CAT0NHAT" <[email protected]> wrote in message
    news:[email protected]
    > Right about the time all the Sprint apologists were trying to convince

    folks
    > that once you got a Retention deal, you'd never get another one; I got a

    2nd
    > retention plan, a newer sweeter deal.


    Just what is this apologist crap you keep spouting Phillipe? And this double
    talk from you as well. No one, I repeat no one, has ever said that one could
    not get a another retention deal.

    You really are one small pathetic sorry SOB.

    Bob





  14. #14
    norelpref
    Guest

    Re: loyalty discount

    On 27 Oct 2003 23:24:29 GMT, [email protected] (CAT0NHAT) said:

    >Right about the time all the Sprint apologists were trying to convince folks
    >that once you got a Retention deal, you'd never get another one; I got a 2nd
    >retention plan, a newer sweeter deal.


    Huh? WTF are you talking about? Was this meant to be a reply to my
    statement or did you post to the wrong thread? You lost me on this
    one.



  15. #15
    JRW
    Guest

    Re: loyalty discount

    norelpref wrote:
    > On 27 Oct 2003 23:24:29 GMT, [email protected] (CAT0NHAT) said:
    >
    >
    >>Right about the time all the Sprint apologists were trying to convince folks
    >>that once you got a Retention deal, you'd never get another one; I got a 2nd
    >>retention plan, a newer sweeter deal.

    >
    >
    > Huh? WTF are you talking about? Was this meant to be a reply to my
    > statement or did you post to the wrong thread? You lost me on this
    > one.


    Phil isn't locked to Sprint PCS only, he keeps wandering into
    analog mode.




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