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  1. #1
    DSL GURU
    Guest
    The Sprint employees and apologists always blame the firmware or the user. More
    likely SprintPCS has oversold its network in your area, so your signal is weak,
    regardless of what meter on phone may show.

    Play their game, get all the updates, but ==> if <== the problem continues
    (and this seems to be an ongoing issue posted here regularly), you end up with
    three choices.

    1. Live with it.
    2. Go to SprintPCS store and insist they swap
    you for a working phone, with no activation fee.
    3. Leave Sprint, but write to your State Attorney General complaining that you
    should not have to pay an Early Temrination Fee if your cell phone is not "Fit
    for Purpose". That over rides any wishlist they stuck in your contract. Send a
    certified copy to Sprint HQ. That always works.



    See More: Sanyo 5300: Digital Roam defect




  2. #2
    Bob Smith
    Guest

    Re: Sanyo 5300: Digital Roam defect


    "DSL GURU" <[email protected]> wrote in message
    news:[email protected]
    > The Sprint employees and apologists always blame the firmware or the user.

    More
    > likely SprintPCS has oversold its network in your area, so your signal is

    weak,
    > regardless of what meter on phone may show.


    Bullwhacky. I never blamed his signal problems on the firmware or PRL
    versions loaded up on the phone. I just recommended that he get his phone
    updated.

    Neither Joe or Matt mentioned where they are experiencing the digital
    roaming (City, St), whether it's where they live, work, or just travel
    through. As to digital roaming, when the phone is set on SPCS only, I've
    seen that myself, many moons ago (maybe 4 yrs ago or so), when traveling
    through VA and before Horizon became an affiliate.

    >
    > Play their game, get all the updates, but ==> if <== the problem

    continues
    > (and this seems to be an ongoing issue posted here regularly), you end up

    with
    > three choices.


    It's not a game, and you know it's not a game. It could very well help to
    upgrade both the firmware & PRL. As you know, the PRL not only recognizes
    roaming partners, but also new freqs that SPCS might add in areas where
    capacity has been maxed out and they need to increase capacity.

    Bob





  3. #3
    DSL GURU
    Guest

    Re: Sanyo 5300: Digital Roam defect

    > As to digital roaming, when the phone is set on
    > SPCS only, I've seen that myself,


    EXACTLY. AND for a phone to do that un unacceptable.



  4. #4

    Re: Sanyo 5300: Digital Roam defect

    DSL GURU <[email protected]> wrote:
    >Sprint employees and apologists always blame the firmware or the user. More
    >likelySprintPCS has oversold its network in your area, so your signal is weak,
    >regardless of what meter on phone may show.


    Nah, the signal is strong here (Cambridge, MA - Central Sq) just not in
    the dead center of my building.

    >Play their game, get all the updates, but ==> if <== the problem continues
    >(and this seems to be an ongoing issue posted here regularly), you end up with
    >three choices.
    >
    >1. Live with it.


    Have been with no problem, just gotta keep the antenna extended.

    >2.Go to SprintPCS store and insist they swap
    >you for a working phone, with no activation fee.
    >3. Leave Sprint, but write to your State Attorney General complaining that you
    >should not have to pay an Early Temrination Fee if your cell phone is not "Fit
    >for Purpose". That over rides any wishlist they stuck in your contract. Send a
    >certified copy to Sprint HQ. That always works.


    Having been a satisfied customer for over 5 years, I think this seems like
    an overreaction to an almost non-existent problem. I'm not under contract
    and am not subject to any termination fee. My feeling is the
    purpose of the OP's query was to confirm that other users have experienced
    a very peculiar problem that may be related to a bug in the 5300 or a
    weird hiccup with the Sprint PCS system.

    Bob Smith's advice to upgrade both the Firmware and PRL seems
    reasonable and well advised. Thanks!

    Matt
    --
    Note:

    To reply to me, remove any hyphen ("-") from my user name, if present.



  5. #5
    TechGeek
    Guest

    Re: Re: Sanyo 5300: Digital Roam defect


    DSL GURU wrote:
    > *The Sprint employees and apologists always blame the firmware or the
    > user. More
    > likely SprintPCS has oversold its network in your area, so your
    > signal is weak,
    > regardless of what meter on phone may show.
    > *


    Show me sompleace where I've blamed an issue on the user or the
    firmware / PRL that wasn't relevant (and I don't want to see a place
    where an update DID resolve the issue).

    Show me one place where I blamed coverage on PRL (with the exception of
    having a bad or no PRL (bad meaning a version that doesn't exist, such
    as 00999 etc..)).

    If you're going to make a generalized statement like that, then be
    ready to back it up.

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  6. #6
    DSL GURU
    Guest

    Re: Re: Sanyo 5300: Digital Roam defect

    I think tech Geek has a guily consience here.

    Show me anything in your diatribe that helps the user.



  7. #7
    CAT0NHAT
    Guest

    Re: Re: Sanyo 5300: Digital Roam defect


    DSL GURU wrote:
    > *I think tech Geek has a guily consience here.
    >
    > Show me anything in your diatribe that helps the user. *


    I completely agree with DSL GURU. I also agree with Phillipe,
    PHil_Real, Loving Moonlight, and P_Reality and anything that they have
    to say from now on.

    You guys rock!

    --
    Posted at SprintUsers.com - Your place for everything Sprint PCS
    Free wireless access @ www.SprintUsers.com/wap




  8. #8
    Thomas T. Veldhouse
    Guest

    Re: Sanyo 5300: Digital Roam defect


    "DSL GURU" <[email protected]> wrote in message
    news:[email protected]
    > > As to digital roaming, when the phone is set on
    > > SPCS only, I've seen that myself,

    >
    > EXACTLY. AND for a phone to do that un unacceptable.


    Which a software update just MIGHT fix, don't you think? That is hardly an
    apologist suggestion, just a practical one.

    Tom Veldhouse





  9. #9
    Thomas T. Veldhouse
    Guest

    Re: Re: Sanyo 5300: Digital Roam defect


    "DSL GURU" <[email protected]> wrote in message
    news:[email protected]
    > I think tech Geek has a guily consience here.
    >
    > Show me anything in your diatribe that helps the user.


    That was a deft attempt to dodge the question. You answer first.

    Tom Veldhouse





  10. #10
    DSL GURU
    Guest

    Re: Sanyo 5300: Digital Roam defect

    > Which a software update just MIGHT fix, don't you > think? That is hardly an
    > apologist suggestion, just a practical one.


    Possibily it was worth a shot, but we have now heard back that it didnt solve
    or change a thing.



  11. #11
    Terry Knab
    Guest

    Re: Sanyo 5300: Digital Roam defect


    "Bob Smith" <[email protected]> wrote in message
    news:[email protected]
    >
    > "DSL GURU" <[email protected]> wrote in message
    > news:[email protected]
    > > The Sprint employees and apologists always blame the firmware or the

    user.
    > More
    > > likely SprintPCS has oversold its network in your area, so your signal

    is
    > weak,
    > > regardless of what meter on phone may show.

    >
    > Bullwhacky. I never blamed his signal problems on the firmware or PRL
    > versions loaded up on the phone. I just recommended that he get his phone
    > updated.
    >
    > Neither Joe or Matt mentioned where they are experiencing the digital
    > roaming (City, St), whether it's where they live, work, or just travel
    > through. As to digital roaming, when the phone is set on SPCS only, I've
    > seen that myself, many moons ago (maybe 4 yrs ago or so), when traveling
    > through VA and before Horizon became an affiliate.
    >
    >

    This problem seems to plague Ubiquitel's affilliates in California as well.
    I had this happen with my 4900, and a trip to the SPCS store to get it
    upgraded firmware wise has seemingly fixed it

    The affiliate in question here is VIA wireless (owned by Ubiquitel), and I
    can almost imagine what happens when Qwest wireless comes online with
    Sprint. I think we're going to see a LOT more firmware fixes because I do
    not think the core equipment of VIA and Horizon in particular is fully up to
    Sprint standards, and that's just a guess on my part (My phones *do* work
    like they're supposed to, but I do get the same errors posted here)





  12. #12
    Thomas T. Veldhouse
    Guest

    Re: Sanyo 5300: Digital Roam defect


    "DSL GURU" <[email protected]> wrote in message
    news:[email protected]
    > > Which a software update just MIGHT fix, don't you > think? That is

    hardly an
    > > apologist suggestion, just a practical one.

    >
    > Possibily it was worth a shot, but we have now heard back that it didnt

    solve
    > or change a thing.


    Where have we heard back that he updated software? I am only aware of an
    updated PRL. Reading comprehension 101.

    Tom Veldhouse





  13. #13
    John R. Copeland
    Guest

    Re: Re: Sanyo 5300: Digital Roam defect

    I think this new cat has overdosed on catnip.
    ---JRC---

    "CAT0NHAT" <[email protected]> wrote in message =
    news:[email protected]
    >=20
    >=20
    > I completely agree with DSL GURU. I also agree with Phillipe,
    > PHil_Real, Loving Moonlight, and P_Reality and anything that they have
    > to say from now on.
    >=20
    > You guys rock!
    >=20
    > --
    >




  14. #14
    Thomas T. Veldhouse
    Guest

    Re: Re: Sanyo 5300: Digital Roam defect


    "John R. Copeland" <[email protected]> wrote in message
    news:[email protected]
    : I think this new cat has overdosed on catnip.

    The new Cat is a Pussy who is to timid to identify herself.

    Tom Veldhouse





  15. #15
    DSL GURU
    Guest

    Re: Re: Sanyo 5300: Digital Roam defect

    From:<A
    HREF="http://www.google.com/groups?hl=en&amp;lr=&amp;ie=UTF-8&amp;q=author
    :dslguru%40aol.com+"> DSL GURU</A> (<A
    HREF="mailto:dslguru%40aol.com">[email protected]</A>)
    Subject: Re: Sanyo 5300: Digital Roam defect
    View:<A
    HREF="http://www.google.com/groups?hl=en&amp;lr=&amp;ie=UTF-8&amp;threadm=
    20031105081413.03666.00000497%40mb-m06.aol.com&amp;rnum=6&amp;prev=/groups
    %3Fq%3D%2B%2522%253D%253D%253E%2Bif%2B%253C%253D%253D%2522%2Bgroup:alt.cel
    lular.sprintpcs%26hl%3Den%26lr%3D%26ie%3DUTF-8%26scoring%3Dr%26as_drrb%3Db
    %26as_mind%3D4%26as_minm%3D11%26as_miny%3D2003%26as_maxd%3D5%26as_maxm%3D1
    1%26as_maxy%3D2003%26selm%3D20031105081413.03666.00000497%2540mb-m06.aol.c
    om%26rnum%3D6"> Complete Thread (12 articles)</A>
    <A
    HREF="http://www.google.com/groups?selm=20031105081413.03666.00000497%40mb
    -m06.aol.com&amp;output=gplain">Original Format</A>
    Newsgroups:<A
    HREF="http://www.google.com/groups?hl=en&amp;lr=&amp;ie=UTF-8&amp;group=al
    t.cellular.sprintpcs"> alt.cellular.sprintpcs</A>
    Date: 2003-11-05 05:14:49 PST

    The Sprint employees and apologists always blame the firmware or the user. More
    likely SprintPCS has oversold its network in your area, so your signal is weak,
    regardless of what meter on phone may show.

    Play their game, get all the updates, but ==> if <== the problem continues
    (and this seems to be an ongoing issue posted here regularly), you end up with
    three choices.

    1. Live with it.
    2. Go to SprintPCS store and insist they swap
    you for a working phone, with no activation fee.
    3. Leave Sprint, but write to your State Attorney General complaining that you
    should not have to pay an Early Temrination Fee if your cell phone is not "Fit
    for Purpose". That over rides any wishlist they stuck in your contract. Send a
    certified copy to Sprint HQ. That always works.




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