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  1. #1
    Cranky Dude
    Guest
    Hi,

    I left Cingular for AT&T several years ago because they kept making
    changes to my contract to add additional charges while the contract
    was still in force. As if the contract was only for me, not for them
    to abide by.

    This past October I got a letter from ATTWS telling me that if I renew
    their contract for a year they'll give me an additional 300 minutes
    and unlimited mobile-to-mobile calling permanently. I took them up on
    it and spoke to a service rep who promised me that Cingular would
    honor the contract.

    Last week Cingular informed me that the deal is off and there's no way
    they'd give me an extra 300 minutes per month and unlimited
    mobile-to-mobile calling; and I'm now on a month-to-month basis. Then
    my cell phone broke and since Cingular was still offering a good deal
    in my area, I decided to take out a new contract with Cingular and get
    a new cell phone.

    I got an e-mail yesterday informing me that Cingular activated my new
    cell phone as of yesterday and I have 30 days from the day of
    activation to get out of the contract if I want. Also my cell phone
    was shipped UPS ground yesterday and it'll take 7-10 days before I
    receive it. What a bunch of assholes these guys are! I have to pay
    for 7-10 days of cell phone service while my new phone is in transit?
    And one third of my "30 day evaluation" is spent in shipping?

    I'd switch to T-Mobile but they just don't have the coverage that I
    want and I know people who are having a hard time with T-Mobile
    customer service.

    There must be some sort of rule in the cellular business that you have
    to be a total asshole to provide cell service.

    CD





    See More: Cingular Cucks




  2. #2
    John S.
    Guest

    Re: Cingular Cucks

    >I'd switch to T-Mobile but they just don't have the coverage that I
    >want and I know people who are having a hard time with T-Mobile
    >customer service.


    Actually recent surveys ofcustomers rate T-Mobile's Customer Service the best
    in the industry. This is twice in a row now that they have been rated best.

    --
    John S.
    e-mail responses to - john at kiana dot net



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