Page 3 of 3 FirstFirst 123
Results 31 to 37 of 37
  1. #31
    David W Studeman
    Guest

    Re: Cingular's lack of service to AT&T customers

    Marty wrote:

    > Somewhere around 17 Mar 2006 09:29:06 -0800, while reading alt.cellular, I
    > think I thought I saw this post from [email protected]:
    >
    >>Ash,
    >>
    >>My main beef is not my phone. There is nothing wrong with the phone.
    >>Part of my troubleshooting was to get a secondary phone that worked on
    >>the system previously, but was "abandoned" for a newer phone, with more
    >>bells and whistles. Both phones exhibit the same problems. That points
    >>to either the SIM card or something beyond. SIM issues would not
    >>produce the problems I am having. You are arguing a point (phone
    >>problems) that is not an issue. Please re-read the original message.
    >>

    > It's unfortunate that your old provider went out of business and got sold
    > to
    > another company. But I don't know that Cingular should be required to
    > continue offering the same service forever, especially in light of the
    > fact that the company originally offering the service seems to have
    > failed.
    >
    > The newer phones have more than just bells and whistles. There are
    > advances
    > in technology and other changes. Do your AT&T phones have the same
    > frequencies as the Cingular ones? Do they switch from one to the other?
    >
    > I used to have AT&T, and switched to Cingular because my phone didn't work
    > at my home when I moved. After I switched, and called AT&T to cancel,
    > they told me a newer phone probably would have worked, and they wanted to
    > give me
    > one. Unfortunately, before the switch, they refused to help me get a new
    > phone. This was 5 years ago, and things have changed a lot, including
    > AT&T selling the service to AT&T Wireless.
    >
    > You know, if you sign up for DSL or cable, they give you a router, and
    > possibly a network card, but after the first year, if something goes
    > wrong,
    > they expect you to buy a new one. If your computer breaks down, they
    > don't
    > help you out there, either. Why do you expect Cingular to do it?
    >


    As far as Frequencies go, many AT&T phones will NOT work at 850MHZ which is
    predominately what Cingular uses. I took an old AT&T Moto MPx200 and set it
    up to use T-Mobile since T-Mobile uses 1900mhz like AT&T did. Some of this
    was totally Motorola's poor foresight by releasing phones that are good on
    only ONE used frequency in the US, the other two are Europe frequencies.
    Now that AT&T is gobbled, that leaves T-Mobile for using these phones but
    no worry, their prepaid plan is the best, hands down! I can't really expect
    Cingular to change their entire network to suit three year old phones.


    Dave



    See More: Cingular's lack of service to AT&T customers




  2. #32
    David W Studeman
    Guest

    Re: Cingular's lack of service to AT&T customers

    [email protected] wrote:

    > Marty,
    >
    > I signed a two-year contract with AT&T for service. AT&T was bought out
    > by Cingular. Back then I wanted to switch to Cingular and was given the
    > "I'm sorry bu even though AT&T was purchased by Cingular, you have an
    > AT&T service." At that point, my choices were to abandon Cingular's
    > AT&T (which would ahve activated the fines) for Cingular's Cingular
    > service.
    >
    > The problem then and now are that the SIMs are different (thhough they
    > look the same.) I did try my SIM on a Cingular phone, and it did not
    > work.
    >
    > All I expect for Cingular to do is honor the same contract they are
    > making me honor. To use your cable analogy, It would be me paying for
    > cable (locked in for three years), then the cable company deciding that
    > they are switching to sattelite technology, and byt the way sorry to
    > all you cable users, but we will no longer be maintaining the cable
    > system. If you want you can switch to sattelite technology for a
    > nominal fee puls an extended contract.
    >
    > I am beginning to see that in the end I really am screwed. If I change
    > to a different provider, I either pay for cancellation fees to keep my
    > number or pay for both my current service (which will not be used) and
    > get a second service with a different phone number.
    >
    > Best!


    The sims are different in that the preferred network list is different and
    as far as data, cingular uses a different proxy so basically, the phone
    would need to be set up to do it, the sim card does not automatically do
    that to the phone.

    Dave



  3. #33
    Dave
    Guest

    Re: Cingular's lack of service to AT&T customers

    [email protected] wrote:
    > Jeremy, Marty, et. al.
    >
    > Unfortunately, I am switching to the Cingular service (having to
    > extend my contract for two years) for the following reasons:
    > 1. If I leave Cingular and try to take my number (I have had for over
    > five years) with me, I will have to pay the early cancellation fee of
    > $175.00
    > 2. My need for a working cell phone outweighed standing behind my
    > principles. so that I can get a working phone.
    > 3. I get a "free" new cell phone.
    > 4. I get to keep my number.



    You know you are allowed to port (take) your number to another carrier.



  4. #34
    Marty
    Guest

    Re: Cingular's lack of service to AT&T customers

    Somewhere around Sat, 25 Mar 2006 15:09:05 GMT, while reading alt.cellular,
    I think I thought I saw this post from Dave <[email protected]>:

    >[email protected] wrote:
    >> Jeremy, Marty, et. al.
    >>
    >> Unfortunately, I am switching to the Cingular service (having to
    >> extend my contract for two years) for the following reasons:
    >> 1. If I leave Cingular and try to take my number (I have had for over
    >> five years) with me, I will have to pay the early cancellation fee of
    >> $175.00
    >> 2. My need for a working cell phone outweighed standing behind my
    >> principles. so that I can get a working phone.
    >> 3. I get a "free" new cell phone.
    >> 4. I get to keep my number.

    >
    >
    >You know you are allowed to port (take) your number to another carrier.

    Obviously he does. He said so. And I'm almost certain he's correct that he
    needs to pay whatever Cingular says he owes to take it, as Cingular owns
    that number, not him, until they release it.

    --
    Marty - public.forums (at) gmail (dot) com
    "Those are my principles, and if you don't like them...
    well, I have others." - Groucho Marx



  5. #35
    DevilsPGD
    Guest

    Re: Cingular's lack of service to AT&T customers

    Sorry about the delay responding, this has been sitting in my Drafts
    waiting for a bit of editing...

    In message <[email protected]> Marty
    <[email protected]> wrote:

    >Somewhere around 17 Mar 2006 09:29:06 -0800, while reading alt.cellular, I
    >think I thought I saw this post from [email protected]:
    >
    >It's unfortunate that your old provider went out of business and got sold to
    >another company. But I don't know that Cingular should be required to
    >continue offering the same service forever, especially in light of the fact
    >that the company originally offering the service seems to have failed.


    The new provider purchased the old provider, including assets AND
    liabilities. One of those liabilities includes the contracts the
    company has entered into.

    The old provider agreed to provide a certain level of service for a
    certain dollar value, and if they don't want to keep up their end of the
    contract, they can either use an early termination criteria in the
    contract, if applicable, or negotiate with the customers directly and
    make an alternate arrangement.

    >You know, if you sign up for DSL or cable, they give you a router, and
    >possibly a network card, but after the first year, if something goes wrong,
    >they expect you to buy a new one. If your computer breaks down, they don't
    >help you out there, either. Why do you expect Cingular to do it?


    It's unfortunate you tolerate such poor service.

    --
    The early bird gets the worm, but the second mouse gets the cheese.



  6. #36
    Marty
    Guest

    Re: Cingular's lack of service to AT&T customers

    Somewhere around Tue, 04 Apr 2006 08:24:07 -0500, while reading
    alt.cellular, I think I thought I saw this post from DevilsPGD
    <[email protected]>:

    >Sorry about the delay responding, this has been sitting in my Drafts
    >waiting for a bit of editing...
    >
    >In message <[email protected]> Marty
    ><[email protected]> wrote:
    >
    >>Somewhere around 17 Mar 2006 09:29:06 -0800, while reading alt.cellular, I
    >>think I thought I saw this post from [email protected]:
    >>
    >>It's unfortunate that your old provider went out of business and got sold to
    >>another company. But I don't know that Cingular should be required to
    >>continue offering the same service forever, especially in light of the fact
    >>that the company originally offering the service seems to have failed.

    >
    >The new provider purchased the old provider, including assets AND
    >liabilities. One of those liabilities includes the contracts the
    >company has entered into.


    But no guarantee to continue the contract forever. I don't know exactly
    what part of the contract you say they are not honoring, though.

    >
    >>You know, if you sign up for DSL or cable, they give you a router, and
    >>possibly a network card, but after the first year, if something goes wrong,
    >>they expect you to buy a new one. If your computer breaks down, they don't
    >>help you out there, either. Why do you expect Cingular to do it?

    >
    >It's unfortunate you tolerate such poor service.


    No, it's not; I don't want to pay for all the whiners and know-nothings who
    can't maintain their computers. I didn't need anything but service - why
    should I have to pay more? Why don't the ones who need it pay more? Why
    should you expect both low prices and high value support?

    --
    Marty - public.forums (at) gmail (dot) com
    "Those are my principles, and if you don't like them...
    well, I have others." - Groucho Marx



  7. #37
    Jeremy
    Guest

    Re: Cingular's lack of service to AT&T customers


    "DevilsPGD" <[email protected]> wrote in message
    news:[email protected]...
    > Sorry about the delay responding, this has been sitting in my Drafts
    > waiting for a bit of editing...
    >
    > In message <[email protected]> Marty
    > <[email protected]> wrote:
    >
    >>Somewhere around 17 Mar 2006 09:29:06 -0800, while reading alt.cellular, I
    >>think I thought I saw this post from [email protected]:
    >>
    >>It's unfortunate that your old provider went out of business and got sold
    >>to
    >>another company. But I don't know that Cingular should be required to
    >>continue offering the same service forever, especially in light of the
    >>fact
    >>that the company originally offering the service seems to have failed.

    >
    > The new provider purchased the old provider, including assets AND
    > liabilities. One of those liabilities includes the contracts the
    > company has entered into.
    >
    > The old provider agreed to provide a certain level of service for a
    > certain dollar value, and if they don't want to keep up their end of the
    > contract, they can either use an early termination criteria in the
    > contract, if applicable, or negotiate with the customers directly and
    > make an alternate arrangement.
    >
    >>You know, if you sign up for DSL or cable, they give you a router, and
    >>possibly a network card, but after the first year, if something goes
    >>wrong,
    >>they expect you to buy a new one. If your computer breaks down, they
    >>don't
    >>help you out there, either. Why do you expect Cingular to do it?

    >
    > It's unfortunate you tolerate such poor service.
    >
    > --
    > The early bird gets the worm, but the second mouse gets the cheese.



    For the record, the new company assured the ATTWS customers that they would
    keep their old terms, and that the combined strength of the two networks
    would result in even better service, etc. I still have the announcements.

    While Cingular may have kept to the letter of the law, they declined to
    disclose to ATTWS customers that they would be using every means at their
    disposal to coerce them into abandoning the Blue Network (and all their
    existing perks) to migrate over to the Orange Network. They didn't disclose
    that they intended to cut back the towers handling TDMA service until it
    became unbearable for TDMA customers to use. And if I understand this
    correctly, ATTWS' GSM customers are unable to get replacement phones for the
    ATTWS GSM America--if their phones malfunction they must migrate to the
    Orange Network--and they must sign on to a new contract that does not give
    them the same rates or terms as they had with ATTWS.

    Maybe I'm just dense, but I thought that, when they promised to give us
    better service while letting us keep our existing plans, that they were not
    going to deliberately tighten the noose around our necks . . . How stupid
    of me--I should have known that this was CINGULAR.

    Now I hear that they are dumping customers that roam too much . . . even
    their own ("Cingular") customers, without any warning. There is a
    ruthlessness, an arrogance, about them that many people find distasteful and
    obnoxious.

    But, while Cingular continues to drive away their customers by the boatload,
    other carriers continue to build out their networks and increase their
    service offerings. The day is coming when there will not be much of a
    difference in signal quality between the major carriers, just as there is no
    longer any difference in the audio quality among any of the long distance
    carriers. Wireless service is becoming more commoditized--like gasoline.
    Our cars can't tell the difference between Exxon and Shell, etc.

    But there are going to be a lot of us that hold grudges against Cingular for
    years to come, and there will be little reason to choose them over any of
    the other networks. The money that Cingular saves by dropping unprofitable
    roamers will be more than offset by the additional advertising costs to
    attract new customers to replace all the ones they've dissed.






  • Similar Threads




  • Page 3 of 3 FirstFirst 123