TRACFONE COUPON QUESTION

Today, I just bought and entered a 120 minute card into my tracfone.

I was never told by the card to enter a coupon code.

Is there any way to get my coupon code minutes added after the fact?

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› See More: TRACFONE COUPON QUESTION

thanks.

Can you give me a number that lets me talk to a person? I tried the
number on the card and there was NEVER an option to talk to a person.




On Mon, 17 Sep 2007 18:58:58 -0400, "JoshIII"
<[email protected]> wrote:

>JoshIII responds:
>Yes, just call customer service and tell them you never had option to add
>the promotion code when adding your minutes. Don't raise your voice or get
>angry. They should give you the free minutes if the promotion code is still
>valid.
>
>If you added the card using the 1-800 toll free number, then you should have
>just added the promotion code at the end of the airtime pin number.
>
>If you have a newer TracFone, just use the "Prepaid" menu option on the
>phone's display for adding airtime. Be sure to add the promotion code after
>entering the card's airtime pin.
>
>Are you sure the promotion code is still valid?
>
>No way to know if your promotion code is still valid other than entering the
>code in your favorite Internet Explorer search engine and reading what
>others have to say about the promotion codes.
>
>If all else fails, just tell customer service (JoshIII) from Usenet
>newsgroups suggested you call. That will get you prompt service.
>
>Note: Last coment is intended to feed "the troll" and all other TracFone
>haters in alt.cellular.
>
>Hope this helps!
>
>JoshIII
>josh3i at hotmail . com
>
>
>"valvejob" <[email protected]> wrote in message
>news:[email protected]...
>> Today, I just bought and entered a 120 minute card into my tracfone.
>>
>> I was never told by the card to enter a coupon code.
>>
>> Is there any way to get my coupon code minutes added after the fact?
>>
>>
>

On Sep 17, 5:58 pm, "JoshIII" <[email protected]> wrote:
> JoshIII responds:
> Yes, just call customer service and tell them you never had option to add
> the promotion code when adding your minutes. Don't raise your voice or get
> angry. They should give you the free minutes if the promotion code is still
> valid.
>
> If you added the card using the 1-800 toll free number, then you should have
> just added the promotion code at the end of the airtime pin number.
>
> If you have a newer TracFone, just use the "Prepaid" menu option on the
> phone's display for adding airtime. Be sure to add the promotion code after
> entering the card's airtime pin.
>
> Are you sure the promotion code is still valid?
>
> No way to know if your promotion code is still valid other than entering the
> code in your favorite Internet Explorer search engine and reading what
> others have to say about the promotion codes.
>
> If all else fails, just tell customer service (JoshIII) from Usenet
> newsgroups suggested you call. That will get you prompt service.
>
> Note: Last coment is intended to feed "the troll" and all other TracFone
> haters in alt.cellular.
>
> Hope this helps!
>
> JoshIII
> josh3i at hotmail . com
>
> "valvejob" <[email protected]> wrote in message
>
> news:[email protected]...
>
>
>
> > Today, I just bought and entered a 120 minute card into my tracfone.
>
> > I was never told by the card to enter a coupon code.
>
> > Is there any way to get my coupon code minutes added after the fact?- Hide quoted text -
>
> - Show quoted text -

>
> If all else fails, just tell customer service (JoshIII) from Usenet
> newsgroups suggested you call. That will get you prompt service.
>
> Note: Last coment is intended to feed "the troll" and all other TracFone
> haters in alt.cellular.
>

Burp!....Ahhh...Can I have another?

TMT

On Sep 17, 10:55 pm, "JoshIII" <[email protected]> wrote:
> JoshIII writes:
>
> TracFone Customer Service: 1-800-867-7183
>
> Choose Options:
> "Technicl problems with your TracFone"
> then "All other problems"
>
> For example:
> First press 1 - for "In English", then
> Press 4 - for "Technical Problems (Info)", then
> Press 5 - for "All other tech probs"
>
> Make sure you call between hours of 8am-8pm EST.
>
> Note: You don't have to use your TracFone
> when calling customer service. Have your
> TracFone turned on when you call, and
> know your ESN or IMEI.
>
> They tend to go real slow for issues like this.
> They have to get approval of the
> supervisor's supervisior when re-assigning
> minutes, and there is a special department
> they have to transfer you to for promotions.
> So plan to be patient when you make the call.
> Count on it taking at least 30 minutes total including
> a 15 min wait time.
>
> Also, if you don't know the PIN of the
> card you added, forget it! If
> you have already discarded the 120 minute
> airtime card you used, calling customer
> service about missed promotional
> minutes will be futile.
>
> Hope this helps!
>
> JoshIII
> josh3i at hotmail . com
> Don't forget to say "Hi!" (for me)
> when calling TracFone customer service!
> -just feeding "the troll" and other TracFone haters
> in this newsgroup 0:-)
>
> "valvejob" <[email protected]> wrote in message
>
> news:[email protected]...
>
>
>
>
>
> > thanks.
>
> > Can you give me a number that lets me talk to a person? I tried the
> > number on the card and there was NEVER an option to talk to a person.- Hide quoted text -
>
> - Show quoted text -

>
> They tend to go real slow for issues like this.
> They have to get approval of the
> supervisor's supervisior when re-assigning
> minutes, and there is a special department
> they have to transfer you to for promotions.
> So plan to be patient when you make the call.
> Count on it taking at least 30 minutes total including
> a 15 min wait time.
>

Translation...your time means nothing to them.

Who do I bill for my time when I have to wait 45 minutes to talk to a
person?

Better yet...go with a REAL carrier where you can talk to and if you
have to scream at a real person.

TMT

On Sep 17, 10:55 pm, "JoshIII" <[email protected]> wrote:
> JoshIII writes:
>
> TracFone Customer Service: 1-800-867-7183
>
> Choose Options:
> "Technicl problems with your TracFone"
> then "All other problems"
>
> For example:
> First press 1 - for "In English", then
> Press 4 - for "Technical Problems (Info)", then
> Press 5 - for "All other tech probs"
>
> Make sure you call between hours of 8am-8pm EST.
>
> Note: You don't have to use your TracFone
> when calling customer service. Have your
> TracFone turned on when you call, and
> know your ESN or IMEI.
>
> They tend to go real slow for issues like this.
> They have to get approval of the
> supervisor's supervisior when re-assigning
> minutes, and there is a special department
> they have to transfer you to for promotions.
> So plan to be patient when you make the call.
> Count on it taking at least 30 minutes total including
> a 15 min wait time.
>
> Also, if you don't know the PIN of the
> card you added, forget it! If
> you have already discarded the 120 minute
> airtime card you used, calling customer
> service about missed promotional
> minutes will be futile.
>
> Hope this helps!
>
> JoshIII
> josh3i at hotmail . com
> Don't forget to say "Hi!" (for me)
> when calling TracFone customer service!
> -just feeding "the troll" and other TracFone haters
> in this newsgroup 0:-)
>
> "valvejob" <[email protected]> wrote in message
>
> news:[email protected]...
>
>
>
>
>
> > thanks.
>
> > Can you give me a number that lets me talk to a person? I tried the
> > number on the card and there was NEVER an option to talk to a person.- Hide quoted text -
>
> - Show quoted text -

Better yet...call them on your cell phone...that 45 minute wait will
really cut into that 120 minute card you have.

TMT

On Sep 17, 10:55 pm, "JoshIII" <[email protected]> wrote:
> JoshIII writes:
>
> TracFone Customer Service: 1-800-867-7183
>
> Choose Options:
> "Technicl problems with your TracFone"
> then "All other problems"
>
> For example:
> First press 1 - for "In English", then
> Press 4 - for "Technical Problems (Info)", then
> Press 5 - for "All other tech probs"
>
> Make sure you call between hours of 8am-8pm EST.
>
> Note: You don't have to use your TracFone
> when calling customer service. Have your
> TracFone turned on when you call, and
> know your ESN or IMEI.
>
> They tend to go real slow for issues like this.
> They have to get approval of the
> supervisor's supervisior when re-assigning
> minutes, and there is a special department
> they have to transfer you to for promotions.
> So plan to be patient when you make the call.
> Count on it taking at least 30 minutes total including
> a 15 min wait time.
>
> Also, if you don't know the PIN of the
> card you added, forget it! If
> you have already discarded the 120 minute
> airtime card you used, calling customer
> service about missed promotional
> minutes will be futile.
>
> Hope this helps!
>
> JoshIII
> josh3i at hotmail . com
> Don't forget to say "Hi!" (for me)
> when calling TracFone customer service!
> -just feeding "the troll" and other TracFone haters
> in this newsgroup 0:-)
>
> "valvejob" <[email protected]> wrote in message
>
> news:[email protected]...
>
>
>
>
>
> > thanks.
>
> > Can you give me a number that lets me talk to a person? I tried the
> > number on the card and there was NEVER an option to talk to a person.- Hide quoted text -
>
> - Show quoted text -

>
> JoshIII
> josh3i at hotmail . com
> Don't forget to say "Hi!" (for me)
> when calling TracFone customer service!
> -just feeding "the troll" and other TracFone haters
> in this newsgroup 0:-)
>

Joshill works for Tracfone and gets kickbacks for referrals. O:-)

TMT

"Too_Many_Tools" <[email protected]> wrote in message
news:[email protected]...

> Better yet...go with a REAL carrier where you can talk to and if you
> have to scream at a real person.

Right, no wait with T-Mobile or at&t, they have people just sitting around
waiting to serve you.