Set Up and Access Visual Voice Mail

  1. From the home screen, tap Phone.
  2. Tap the Voicemail tab – located in the lower right side.
  3. Tap Set Up Now.
  4. Enter a password for the voicemail account and tap Save -> re-enter the password and tap Save again.
  5. If you want to use the default greeting, leave Default checked and tap Save. If you want to record a personal greeting, tap Custom.
  6. Tap Record to begin recording your greeting.
  7. Tap Stop when you are finished.
  8. If you want to listen to the greeting, tap Play. To record another one, tap Record again.
  9. Once you are satisfied with the greeting, tap Save.

See More: set up visual voice mail on the iPhone 5