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Device Lock Management
Enabling / Disabling Device Lock:
- While viewing the home screen, tap "Settings"
- Tap "General" > "Passcode Lock"
- If prompted, type in the current passcode
- Tap "Turn Passcode On" or "Turn Passcode Off" to enable or disable device lock
- Type in the current password, or setup a new one
Changing the Device Lock Password / PIN:
- Tap the "Settings" icon located on the home screen
- Tap "General" > "Passcode Lock"
- Type in the current passcode and tap "Change Passcode"
- Enter the current passcode, then enter the new passcode and tap "Next"
- Re-enter the new passcode and tap "Done" to confirm
SIM PIN Management
Enabling / Disabling the SIM PIN:
- While viewing the home screen, tap "Settings"
- Tap "Phone" > "SIM PIN"
- Press the slider associated with "SIM PIN" to enable or disable this feature
Changing the SIM PIN:
- Tap "Settings" while on the home screen
- Tap "Phone" > "SIM PIN"
- If necessary, drag the "SIM PIN" slider in the "ON" position
- Tap "Change PIN"
- Type in the current PIN
- Enter the new PIN, and then re-enter it for confirmation
- Tap "Save"
PUK Code Management
In case you have entered the SIM PIN code incorrectly for several times in a row, then the smartphone will block you from attempting again, until you provide a PUK code.
Related Errors:
- PIN code blocked. Enter PUK code:
- Enter PUK code
- SIM card locked. Emergency calls only. Please contact Customer Care
To unblock your SIM and set a new PIN code:
- Contact your carrier's customer support and request for your PUK code
- Once prompted on the "Dialer" screen, type in the PUK code
- Follow the on-screen instructions to create and set a new PIN code
› See More: iPhone 5C: Enable and Manage Device Lock, SIM PIN and PUK Code
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