1. #1
    shohreh
    shohreh is offline
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    Hi
    I have traveled to an Asian country and have used a local Sim card in my Samsung Galaxy Note II, asked me about "sim network unlock pin" I contacted T-Mobile , provided them with my phone IMEI and I received a 7 digit "sim unlock reference" when I entered this number I received this message" mobile unlock request unsuccessful"
    I am wondering what is the problem? I contacted T-mobile again and they told me that it is correct and should just follow the instruction which I did. It would be appreciated if you help me to resolve this problem.
    Thanks so much for your prompt help.


    See More: unlocking the Samsung Galaxy Note II




  2. #2
    tavenger5
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    Re: unlocking the Samsung Galaxy Note II

    Are you sure you gave them the correct IMEI? Didn't replace a 0 or a O or anything like that?
    John

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