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  1. #1
    Pete
    Guest
    My daughter's prepaid Optus phone stopped working a day or two ago,
    apparently with network rather than phone issues, and when we rang to
    report it, they told us there was a recognised fault with the Optus
    prepaid network that was causing some prepaid phones to be charged for
    incoming calls.

    What had happened was that incoming calls and text messages had caused
    her prepaid balance to hit zero, and the network was then refusing to
    deliver any further calls or texts to the phone, because the network was
    unable to charge for the calls.

    Has anyone else heard about this problem?

    Peter



    See More: Charging for incoming calls Optus prepaid network




  2. #2
    MJT
    Guest

    Re: Charging for incoming calls Optus prepaid network

    Simon said....

    > If they can't resolve it and give a refund then you should immediately
    > go to the TIO and report the matter.


    I'm tipping that this'll be the OP's best option. The experience that we
    had with an Optus billing issue that eventually saw my wife being
    reported to Baycorp went for nearly 4 years before it was eventually
    resolved, and only then because of TIO intervention.



    --
    "Who the hell wants to hear actors talk?" - Harry Warner, 1925



  3. #3
    Joel
    Guest

    Re: Charging for incoming calls Optus prepaid network

    Known fault at Optus, now fixed. Call and get a credit placed on the
    service if it has'nt been credited already




  4. #4
    Shoyushu
    Guest

    Re: Charging for incoming calls Optus prepaid network


    Yeah I work in the IT Service Desk for Optus employees, we fix their
    ****. If anyone wants to know why this happened, it's because of the
    1980's applications that cheap ass Optus are still using because they
    spent all their money on advertising.
    Anyway, should be all good now...


    --
    Shoyushu



  5. #5
    Kwyjibo
    Guest

    Re: Charging for incoming calls Optus prepaid network

    "Shoyushu" <[email protected]> wrote in message
    news:[email protected]
    > Yeah I work in the IT Service Desk for Optus employees, we fix their
    > ****. If anyone wants to know why this happened, it's because of the
    > 1980's applications that cheap ass Optus are still using because they
    > spent all their money on advertising.


    The age of an application has **** all to do with anything.

    --
    Kwyj





  6. #6
    Daniel Juhn
    Guest

    Re: Charging for incoming calls Optus prepaid network

    well if it cant handle new technologies/protocols properly...

    "Kwyjibo" <[email protected]> wrote in message
    news:[email protected]...
    > "Shoyushu" <[email protected]> wrote in message
    > news:[email protected]
    >> Yeah I work in the IT Service Desk for Optus employees, we fix their
    >> ****. If anyone wants to know why this happened, it's because of the
    >> 1980's applications that cheap ass Optus are still using because they
    >> spent all their money on advertising.

    >
    > The age of an application has **** all to do with anything.
    >
    > --
    > Kwyj
    >






  7. #7
    Kwyjibo
    Guest

    Re: Charging for incoming calls Optus prepaid network

    "Daniel Juhn" <[email protected]> wrote in
    message news:[email protected]
    > well if it cant handle new technologies/protocols properly...


    You modify it.
    Still has ****-all to do with the age of the program.

    >
    > "Kwyjibo" <[email protected]> wrote in message
    > news:[email protected]...
    >> "Shoyushu" <[email protected]> wrote in message
    >> news:[email protected]
    >>> Yeah I work in the IT Service Desk for Optus employees, we fix their
    >>> ****. If anyone wants to know why this happened, it's because of the
    >>> 1980's applications that cheap ass Optus are still using because
    >>> they spent all their money on advertising.

    >>
    >> The age of an application has **** all to do with anything.
    >>
    >> --
    >> Kwyj


    --
    Kwyj





  8. #8
    Shoyushu
    Guest

    Re: Charging for incoming calls Optus prepaid network


    Perhaps, but there's a certain amount of modification that an
    application can handle before it becomes a useless lump of sh*t which
    needs to be replaced wtih an application that is actually designed for
    the purpose.
    And some of these applications have certainly reached that point. Yes,
    they have been modified and yes, they work. However they crash more
    than a f***ing drunken frenchman on a crook-wheeled bicycle. And
    they're also about as slow...

    So apart from the racial slurs, yes, it is possible to modify them for
    new purposes. But then again, you could make a car out of a pumpkin,
    but why the f*** would you?


    --
    Shoyushu



  9. #9
    budgie
    Guest

    Re: Charging for incoming calls Optus prepaid network

    On Sat, 1 Apr 2006 22:50:02 +1100, "Kwyjibo" <[email protected]>
    wrote:

    >"Daniel Juhn" <[email protected]> wrote in
    >message news:[email protected]
    >> well if it cant handle new technologies/protocols properly...

    >
    >You modify it.
    >Still has ****-all to do with the age of the program.


    Not really. If it is say 1980 code in Cobol, there aren't a lot of programmers
    around that can support/upgrade that dinosaur stuff any more. there was an
    enormous problem finding competent programmers for Y2K stuff, and *they* are all
    seven year older now.



  10. #10
    Kwyjibo
    Guest

    Re: Charging for incoming calls Optus prepaid network

    "budgie" <[email protected]> wrote in message
    news:[email protected]
    > On Sat, 1 Apr 2006 22:50:02 +1100, "Kwyjibo"
    > <[email protected]> wrote:
    >
    >> "Daniel Juhn" <[email protected]> wrote in
    >> message news:[email protected]
    >>> well if it cant handle new technologies/protocols properly...

    >>
    >> You modify it.
    >> Still has ****-all to do with the age of the program.

    >
    > Not really. If it is say 1980 code in Cobol, there aren't a lot of
    > programmers around that can support/upgrade that dinosaur stuff any
    > more.


    Bull****.

    > there was an enormous problem finding competent programmers
    > for Y2K stuff,


    No there wasn't.
    The media (and contract agencies) led you to think there was.

    The (numerous) y2k projects I was involved in had no trouble getting
    developers in Cobol, Natural, CoolGen or just about any other oddball
    language you would care to mention.

    --
    Kwyj





  11. #11
    budgie
    Guest

    Re: Charging for incoming calls Optus prepaid network

    On Mon, 3 Apr 2006 20:39:22 +1000, "Kwyjibo" <[email protected]>
    wrote:

    >"budgie" <[email protected]> wrote in message
    >news:[email protected]
    >> On Sat, 1 Apr 2006 22:50:02 +1100, "Kwyjibo"
    >> <[email protected]> wrote:
    >>
    >>> "Daniel Juhn" <[email protected]> wrote in
    >>> message news:[email protected]
    >>>> well if it cant handle new technologies/protocols properly...
    >>>
    >>> You modify it.
    >>> Still has ****-all to do with the age of the program.

    >>
    >> Not really. If it is say 1980 code in Cobol, there aren't a lot of
    >> programmers around that can support/upgrade that dinosaur stuff any
    >> more.

    >
    >Bull****.
    >
    >> there was an enormous problem finding competent programmers
    >> for Y2K stuff,

    >
    >No there wasn't.
    >The media (and contract agencies) led you to think there was.


    There was on the agency Y2K project I spent 18 months on. Obviously depends on
    where you were sitting at the time.

    >The (numerous) y2k projects I was involved in had no trouble getting
    >developers in Cobol, Natural, CoolGen or just about any other oddball
    >language you would care to mention.


    Then maybe YOU were the c##t who tied them all up so no-one else could find
    them!



  12. #12
    Michael
    Guest

    Re: Charging for incoming calls Optus prepaid network


    "Shoyushu" <[email protected]> wrote in message
    news:[email protected]...
    >
    > Yeah I work in the IT Service Desk for Optus employees, we fix their
    > ****. If anyone wants to know why this happened, it's because of the
    > 1980's applications that cheap ass Optus are still using because they
    > spent all their money on advertising.
    > Anyway, should be all good now...


    Optus wasnt around in the 80's. Maybe part of 89 Ill grant you
    >
    >
    > --
    > Shoyushu






  13. #13
    Michael
    Guest

    Re: Charging for incoming calls Optus prepaid network


    "budgie" <[email protected]> wrote in message
    news:[email protected]...
    > On Sat, 1 Apr 2006 22:50:02 +1100, "Kwyjibo" <[email protected]>
    > wrote:
    >
    > >"Daniel Juhn" <[email protected]> wrote in
    > >message news:[email protected]
    > >> well if it cant handle new technologies/protocols properly...

    > >
    > >You modify it.
    > >Still has ****-all to do with the age of the program.

    >
    > Not really. If it is say 1980 code in Cobol, there aren't a lot of

    programmers
    > around that can support/upgrade that dinosaur stuff any more. there was

    an

    A few spare from IBM as of a couple of days ago






  14. #14
    thegoons
    Guest

    Re: Charging for incoming calls Optus prepaid network


    "Michael" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Shoyushu" <[email protected]> wrote in message
    > news:[email protected]...
    >>
    >> Yeah I work in the IT Service Desk for Optus employees, we fix their
    >> ****. If anyone wants to know why this happened, it's because of the
    >> 1980's applications that cheap ass Optus are still using because they
    >> spent all their money on advertising.
    >> Anyway, should be all good now...

    >
    > Optus wasnt around in the 80's. Maybe part of 89 Ill grant you


    Nope wasn't around in 89

    >>
    >>
    >> --
    >> Shoyushu

    >
    >



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  15. #15
    thegoons
    Guest

    Re: Charging for incoming calls Optus prepaid network


    "Michael" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "budgie" <[email protected]> wrote in message
    > news:[email protected]...
    >> On Sat, 1 Apr 2006 22:50:02 +1100, "Kwyjibo"
    >> <[email protected]>
    >> wrote:
    >>
    >> >"Daniel Juhn" <[email protected]> wrote in
    >> >message news:[email protected]
    >> >> well if it cant handle new technologies/protocols properly...
    >> >
    >> >You modify it.
    >> >Still has ****-all to do with the age of the program.

    >>
    >> Not really. If it is say 1980 code in Cobol, there aren't a lot of

    > programmers
    >> around that can support/upgrade that dinosaur stuff any more. there was

    > an
    >
    > A few spare from IBM as of a couple of days ago


    Oh they couldn't dump them to "Lenovo"


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