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  1. #1
    Emjaye
    Guest
    I'm ****ed if I can find the prices for video calls or Internet access
    on the NextG service. The closest that I got was for a 3G capped plan
    and its prices.

    I then went looking for what it costs for data. Logging into Bigpond,
    for example, and browsing the news, weather, etc. I got two lots of
    figures from different parts of the website.

    None of this is available to the customer in the Telstra shops. I
    checked through all the brochures when I was in there the other day, and
    have them here. Only information is what each plan costs, and included
    calls, say $30 plan has $25 of included calls (voice calls, SMS) and $5
    included data charges.

    There's nothing to indicate what a video call will cost, either to
    another NextG customer, or to a 3G service such as "Three" or even
    Telstra 3G GSM.

    I've spent a good hour or two on this futile quest this morning. And to
    make matters more aggravating, my internet connection is playing up. I'm
    getting times, slow web performance, email clients continually timing
    out trying to connect and retrieve mail, etc.

    Needless to say, this has influenced my barrage of complaints that I've
    fired off to Telstra. Main complain and request; "Make a page or link off
    the website to a page that shows ALL costs associated with the various
    plans. Make it easy to find."

    **** it. Nightshift tonight. Back to bed. Maybe a Telstra droid will be
    able to understand what I've written to them and will be able to send me
    back a useful reply. Half the time when making requests to these people,
    you get back a totally irrelevant copy/pasted blurb from some obscure
    part of its website. It's like pulling teeth with these guys, I can tell
    ya.





    See More: Telstra's Website and NextG Prices - Video Calls




  2. #2
    Anthony Horan
    Guest

    Re: Telstra's Website and NextG Prices - Video Calls

    On 15 Oct 2006 06:35:05 +0200, Emjaye wrote:

    > **** it. Nightshift tonight. Back to bed. Maybe a Telstra droid will be
    > able to understand what I've written to them and will be able to send me
    > back a useful reply. Half the time when making requests to these people,
    > you get back a totally irrelevant copy/pasted blurb from some obscure
    > part of its website. It's like pulling teeth with these guys, I can tell
    > ya.


    And that, of course, is the "brilliant customer service" that the Telstra
    apologists in here keep going on about.



  3. #3
    Kubalister
    Guest

    Re: Telstra's Website and NextG Prices - Video Calls

    All you've ever wanted to know and more:

    http://www.telstra.com.au/customerte...taservices.pdf



  4. #4
    Alice
    Guest

    Re: Telstra's Website and NextG Prices - Video Calls

    Anthony Horan wrote:

    > And that, of course, is the "brilliant customer service" that the Telstra
    > apologists in here keep going on about.


    Michael Ellis isn't a Telstra apologist, he's a Telstra fellator.



  5. #5
    Emjaye
    Guest

    Re: Telstra's Website and NextG Prices - Video Calls

    Kubalister said....

    > All you've ever wanted to know and more:
    >
    > http://www.telstra.com.au/customerte...taservices.pdf


    Thanks for the Kuby. It has all the info that I need.

    After wading through it all and seeing what data charges cost and what a
    video call costs, I daresay that this part of the "spectrum" will be
    largely unused. $1.40 a minute plus 25c flagfall for a video call isn't
    exactly gonna have people flocking to use it. Not when you can use a
    landline for 18 cents flat.

    And with data charges at around 1.5c/kb or around 10 bux a meg, that's
    sure to either prop up T3 or that the service will be the purvue of the
    rich, or the foolhardy.

    Imagine those parents who give their kids a NextG phone and they start
    racking up video calls and browsing for porn. I've seen some whopper
    bills that friends' kids have generated for them just using the standard
    voice services on mobile phones. This would make then seem positively
    austere in comparison.

    I might reconsider my options regarding T3. This (NextG and 3G), like
    pokies, could be a gold mine for shareholders.




  6. #6
    Paul Day
    Guest

    Re: Telstra's Website and NextG Prices - Video Calls

    On Sun, 15 Oct 2006 17:21:01 +1000 Kubalister may have written:
    > All you've ever wanted to know and more:
    > http://www.telstra.com.au/customerte...taservices.pdf


    Am I smoking crack or do Telstra charge you for the data usage when
    you're viewing purchased content (eg, 50c Sky News video clip, Foxtel
    subscription)?

    PD

    --
    Paul Day
    Web: http://www.enigma.id.au/



  7. #7
    Paul Day
    Guest

    Re: Telstra's Website and NextG Prices - Video Calls

    On 16 Oct 2006 08:59:01 +0800 Paul Day may have written:
    > On Sun, 15 Oct 2006 17:21:01 +1000 Kubalister may have written:
    > > All you've ever wanted to know and more:
    > > http://www.telstra.com.au/customerte...taservices.pdf

    >
    > Am I smoking crack or do Telstra charge you for the data usage when
    > you're viewing purchased content (eg, 50c Sky News video clip, Foxtel
    > subscription)?


    I might well be smoking crack. Despite parts of the web-site implying
    that I _do_ get charged for purchased-content data usage, I streamed
    Foxtel via telstra.media APN and MyDataUsage shows the "Estimated
    Charge" as "-". ie, zilch.

    However, I notice Foxtel on your mobile has a 200min/month maximum.

    PD

    --
    Paul Day
    Web: http://www.enigma.id.au/



  8. #8
    Rod Speed
    Guest

    Re: Telstra's Website and NextG Prices - Video Calls

    Emjaye <[email protected]> wrote
    > Kubalister wrote


    >> All you've ever wanted to know and more:


    >> http://www.telstra.com.au/customerte...taservices.pdf


    > Thanks for the Kuby. It has all the info that I need.


    > After wading through it all and seeing what data charges
    > cost and what a video call costs, I daresay that this part
    > of the "spectrum" will be largely unused.


    Bet it will if they are allowed to turn the cdma system off.

    > $1.40 a minute plus 25c flagfall for a video call
    > isn't exactly gonna have people flocking to use it.
    > Not when you can use a landline for 18 cents flat.


    Sure, but plenty will use that part of the 'spectrum'
    for voice calls just like they do now. The length
    extension cord to your car/tractor etc can be a problem.

    > And with data charges at around 1.5c/kb or around 10
    > bux a meg, that's sure to either prop up T3 or that the
    > service will be the purvue of the rich, or the foolhardy.


    Or those that need reasonable amounts of mobile data.

    Like hordes of delivery monkeys for starters.

    > Imagine those parents who give their kids a NextG phone and
    > they start racking up video calls and browsing for porn. I've
    > seen some whopper bills that friends' kids have generated for
    > them just using the standard voice services on mobile phones.
    > This would make then seem positively austere in comparison.


    And they are likely to pull the plug after the first bill, stupid.

    With a bit of luck there could be some retrospective abortions too.

    > I might reconsider my options regarding T3. This (NextG
    > and 3G), like pokies, could be a gold mine for shareholders.


    Not a chance, you watch. I doubt it will even break even any time soon.





  9. #9
    Emjaye
    Guest

    Re: Telstra's Website and NextG Prices - Video Calls

    Paul said....

    > However, I notice Foxtel on your mobile has a 200min/month maximum.


    And it's limited to 15 min. sessions. So, what's the point of that, if
    the show that you're watching runs for longer than 15 mins.? Or will all
    content be no longer than that?





  10. #10
    Kubalister
    Guest

    Re: Telstra's Website and NextG Prices - Video Calls

    Paul Day wrote:
    > On Sun, 15 Oct 2006 17:21:01 +1000 Kubalister may have written:
    >> All you've ever wanted to know and more:
    >> http://www.telstra.com.au/customerte...taservices.pdf

    >
    > Am I smoking crack or do Telstra charge you for the data usage when
    > you're viewing purchased content (eg, 50c Sky News video clip, Foxtel
    > subscription)?
    >
    > PD


    You are not charged extra when you connect to the telstra.media APN. All
    usage for streaming media (Foxtel etc.) is included in your monthly
    access charge.

    You are only charged the pay as you go rate when you connect to the
    telstra.internet or telstra.wap APN for accessing internet and WAP content.
    To take advantage of the data packs you MUST connect to the
    telstra.pcpack or telstra.datapack APN's otherwise you will be charged
    pay as you go rates.



  11. #11
    Kubalister
    Guest

    Re: Telstra's Website and NextG Prices - Video Calls

    Emjaye wrote:
    > Paul said....
    >
    >> However, I notice Foxtel on your mobile has a 200min/month maximum.

    >
    > And it's limited to 15 min. sessions. So, what's the point of that, if
    > the show that you're watching runs for longer than 15 mins.? Or will all
    > content be no longer than that?


    The 200min/month and 15 min session times are NOT currently enforced (as
    reported by users currently using the service).
    It's merely a clause for Telstra to limit usage if lots of people jump
    on the network to watch Foxtel at the detriment of other voice/data users.



  12. #12
    Michael
    Guest

    Re: Telstra's Website and NextG Prices - Video Calls


    "Emjaye" <[email protected]> wrote in message
    news:[email protected]...
    > I'm ****ed if I can find the prices for video calls or Internet access
    > on the NextG service. The closest that I got was for a 3G capped plan
    > and its prices.


    Currently video calls are at the same price as voice, until Jan/Feb, I
    believe

    > None of this is available to the customer in the Telstra shops. I
    > checked through all the brochures when I was in there the other day, and
    > have them here. Only information is what each plan costs, and included
    > calls, say $30 plan has $25 of included calls (voice calls, SMS) and $5
    > included data charges.


    Its all in the T-Shop

    > There's nothing to indicate what a video call will cost, either to
    > another NextG customer, or to a 3G service such as "Three" or even
    > Telstra 3G GSM.


    Call 125111

    > Needless to say, this has influenced my barrage of complaints that I've
    > fired off to Telstra. Main complain and request; "Make a page or link off
    > the website to a page that shows ALL costs associated with the various
    > plans. Make it easy to find."


    Its all there






  13. #13
    Michael
    Guest

    Re: Telstra's Website and NextG Prices - Video Calls


    "Alice" <e@****anddie.com> wrote in message
    news:[email protected]...
    > Anthony Horan wrote:
    >
    >> And that, of course, is the "brilliant customer service" that the Telstra
    >> apologists in here keep going on about.

    >
    > Michael Ellis isn't a Telstra apologist, he's a Telstra fellator.


    Well well well, Mr. One-line wonder





  14. #14
    Michael
    Guest

    Re: Telstra's Website and NextG Prices - Video Calls


    "Emjaye" <[email protected]> wrote in message
    news:[email protected]...
    > Kubalister said....
    >
    >> All you've ever wanted to know and more:
    >>
    >> http://www.telstra.com.au/customerte...taservices.pdf

    >
    > Thanks for the Kuby. It has all the info that I need.
    >
    > After wading through it all and seeing what data charges cost and what a
    > video call costs, I daresay that this part of the "spectrum" will be
    > largely unused. $1.40 a minute plus 25c flagfall for a video call isn't
    > exactly gonna have people flocking to use it. Not when you can use a
    > landline for 18 cents flat.


    You complete ****wit, you dont get video calling on a landline. you want a
    video calling solution you want to run over your landline, you will be
    paying $10k in hardware

    > And with data charges at around 1.5c/kb or around 10 bux a meg, that's
    > sure to either prop up T3 or that the service will be the purvue of the
    > rich, or the foolhardy.


    Cheaper than GRPS. Sounds good.
    And what about those data bundles, sonny?






  15. #15
    Michael
    Guest

    Re: Telstra's Website and NextG Prices - Video Calls


    "Paul Day" <[email protected]> wrote in message
    news:[email protected]...
    > On 16 Oct 2006 08:59:01 +0800 Paul Day may have written:
    >> On Sun, 15 Oct 2006 17:21:01 +1000 Kubalister may have written:
    >> > All you've ever wanted to know and more:
    >> > http://www.telstra.com.au/customerte...taservices.pdf

    >>
    >> Am I smoking crack or do Telstra charge you for the data usage when
    >> you're viewing purchased content (eg, 50c Sky News video clip, Foxtel
    >> subscription)?

    >
    > I might well be smoking crack. Despite parts of the web-site implying


    \Yes, indeed you often do

    > However, I notice Foxtel on your mobile has a 200min/month maximum.


    Ah.
    The channels are all ****, anyway, except for fox8





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