My MMS Problems - different problem now

Just sent my daughter an MMS. She retrieved the message but got a note
with it saying that she had to retrieve it from the server or similar.
It didn't come with the message.

This also happened yesterday which she forgot to tell me about. However,
because she didn't retrieve it immediately, some time later (I don't
know how long) when she did go to get it, she got a message sayin that
it had expired and was no longer available.

Anyway, today's test had her in a non-3G area (Pakenham, 45min east of
MEL). I'll wait til she gets home when she's back in 3G coverage and
will try again.

She's saving all the failed messages and if necessary will take photos
of the phone's display with them up for Telstra to chase this up on.

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› See More: My MMS Problems - different problem now

"Emjaye" <[email protected]> wrote in message
news:[email protected]...
> Just sent my daughter an MMS. She retrieved the message but got a note
> with it saying that she had to retrieve it from the server or similar.
> It didn't come with the message.
>
> This also happened yesterday which she forgot to tell me about. However,
> because she didn't retrieve it immediately, some time later (I don't
> know how long) when she did go to get it, she got a message sayin that
> it had expired and was no longer available.
>
> Anyway, today's test had her in a non-3G area (Pakenham, 45min east of
> MEL). I'll wait til she gets home when she's back in 3G coverage and
> will try again.
>
> She's saving all the failed messages and if necessary will take photos
> of the phone's display with them up for Telstra to chase this up on.

She's set up as a legacy MMS customer.

Easy, call 125111 and advise. Will be fixed in 2 minutes
>
>

Michael said....

>> She's saving all the failed messages and if necessary will take photos
>> of the phone's display with them up for Telstra to chase this up on.
>
> She's set up as a legacy MMS customer.
>
> Easy, call 125111 and advise. Will be fixed in 2 minutes

Um, not sure I understand. She's with "3". I'm with Telstra NextG. How
can Telstra help here?

"Emjaye" <[email protected]> wrote in message
news:[email protected]...
> Michael said....
>
>>> She's saving all the failed messages and if necessary will take photos
>>> of the phone's display with them up for Telstra to chase this up on.
>>
>> She's set up as a legacy MMS customer.
>>
>> Easy, call 125111 and advise. Will be fixed in 2 minutes
>
> Um, not sure I understand. She's with "3". I'm with Telstra NextG. How
> can Telstra help here?

Sorry, if she is a 3 customer, she should call 3 and they will fix it in 2
minutes

>
>