Channel 2 Australian ABC TV:4 Corners: How Telstra staff killed themselves at Telstra call center Melbourne

[email protected] wrote:

> It is clearly said in the 4 corners report that Telstra Australia is mostly
> interested by selling new services and helping consumers is ignore.

Just because someone said that doesnt make it gospel, fool.

> What a world the Telstra world.....
> It is called money ... profit and no services what so ever.

Not one eh ? Wota silly little ****wit child.

> This 4 corners document implies << if Telstra Australia staffs are mentally tortured,

Not even possible, most of them havent actually got a brain.

> does that mean Telstra consumer torture consumer like myself>>

Try that in english, wogchild.

> I think Telstra Australia torture their own consumer for profit.

Not a shred of evidence that you are actually capable of thought.

> Telstra Australia is Un_Australian.

Bet that will get the telstra suits pouring from their windows like lemmings for sure.

> Just guess who is had the head of Telstra Australia?

Try that in english, wogchild.

---

› See More: Channel 2 Australian ABC TV:4 Corners: How Telstra staff killed themselves at Telstra call center Melbourne

<[email protected]> wrote in message
news:[email protected]...
>
> It is clearly said in the 4 corners report that Telstra Australia is
> mostly interested by selling new services and helping consumers is
> ignore.

Yep, just like all the banks, airlines etc.

> What a world the Telstra world.....
> It is called money ... profit and no services what so ever.

You are just realising this?

> Telstra Australia is Un_Australian.

Well the CEO is, but the new corporate attitude is very much John Howard's
Australia unfortunately.

MrT.

On Jun 19, 4:59 am, "Rod Speed" <[email protected]> wrote:
> [email protected] wrote:
> > It is clearly said in the 4 corners report that Telstra Australia is mostly
> > interested by selling new services and helping consumers is ignore.
>
> Just because someone said that doesnt make it gospel, fool.
>
> > What a world the Telstra world.....
> > It is called money ... profit and no services what so ever.
>
> Not one eh ? Wota silly little ****wit child.
>
> > This 4 corners document implies << if Telstra Australia staffs are mentally tortured,
>
> Not even possible, most of them havent actually got a brain.
>
> > does that mean Telstra consumer torture consumer like myself>>
>
> Try that in english, wogchild.
>
> > I think Telstra Australia torture their own consumer for profit.
>
> Not a shred of evidence that you are actually capable of thought.
>
> > Telstra Australia is Un_Australian.
>
> Bet that will get the telstra suits pouring from their windows like lemmings for sure.
>
> > Just guess who is had the head of Telstra Australia?
>
> Try that in english, wogchild.


Sie haben die Sprache von einem Schwein. Was macht jene Ihre Mutter?

Georges

On Jun 19, 4:59 am, "Rod Speed" <[email protected]> wrote:
> [email protected] wrote:
> > It is clearly said in the 4 corners report that Telstra Australia is mostly
> > interested by selling new services and helping consumers is ignore.
>
> Just because someone said that doesnt make it gospel, fool.
>
> > What a world the Telstra world.....
> > It is called money ... profit and no services what so ever.
>
> Not one eh ? Wota silly little ****wit child.
>
> > This 4 corners document implies << if Telstra Australia staffs are mentally tortured,
>
> Not even possible, most of them havent actually got a brain.
>
> > does that mean Telstra consumer torture consumer like myself>>
>
> Try that in english, wogchild.
>
> > I think Telstra Australia torture their own consumer for profit.
>
> Not a shred of evidence that you are actually capable of thought.
>
> > Telstra Australia is Un_Australian.
>
> Bet that will get the telstra suits pouring from their windows like lemmings for sure.
>
> > Just guess who is had the head of Telstra Australia?
>
> Try that in english, wogchild.


Here is for your interest and educative value the program I am talking
about.

http://www.abc.net.au/4corners/conte...7/s1954636.htm

Georges

[email protected] wrote:
> On Jun 19, 4:59 am, "Rod Speed" <[email protected]> wrote:
>> [email protected] wrote:
>>> It is clearly said in the 4 corners report that Telstra Australia
>>> is mostly interested by selling new services and helping consumers
>>> is ignore.
>>
>> Just because someone said that doesnt make it gospel, fool.
>>
>>> What a world the Telstra world.....
>>> It is called money ... profit and no services what so ever.
>>
>> Not one eh ? Wota silly little ****wit child.
>>
>>> This 4 corners document implies << if Telstra Australia staffs are
>>> mentally tortured,
>>
>> Not even possible, most of them havent actually got a brain.
>>
>>> does that mean Telstra consumer torture consumer like myself>>
>>
>> Try that in english, wogchild.
>>
>>> I think Telstra Australia torture their own consumer for profit.
>>
>> Not a shred of evidence that you are actually capable of thought.
>>
>>> Telstra Australia is Un_Australian.
>>
>> Bet that will get the telstra suits pouring from their windows like
>> lemmings for sure.
>>
>>> Just guess who is had the head of Telstra Australia?
>>
>> Try that in english, wogchild.
>
>
> Sie haben die Sprache von einem Schwein. Was macht jene Ihre Mutter?

**** off, wogboy.

[email protected] wrote:
> On Jun 19, 4:59 am, "Rod Speed" <[email protected]> wrote:
>> [email protected] wrote:
>>> It is clearly said in the 4 corners report that Telstra Australia
>>> is mostly interested by selling new services and helping consumers
>>> is ignore.
>>
>> Just because someone said that doesnt make it gospel, fool.
>>
>>> What a world the Telstra world.....
>>> It is called money ... profit and no services what so ever.
>>
>> Not one eh ? Wota silly little ****wit child.
>>
>>> This 4 corners document implies << if Telstra Australia staffs are
>>> mentally tortured,
>>
>> Not even possible, most of them havent actually got a brain.
>>
>>> does that mean Telstra consumer torture consumer like myself>>
>>
>> Try that in english, wogchild.
>>
>>> I think Telstra Australia torture their own consumer for profit.
>>
>> Not a shred of evidence that you are actually capable of thought.
>>
>>> Telstra Australia is Un_Australian.
>>
>> Bet that will get the telstra suits pouring from their windows like
>> lemmings for sure.
>>
>>> Just guess who is had the head of Telstra Australia?
>>
>> Try that in english, wogchild.
>
>
> Here is for your interest and educative value the program I am talking about.
>
> http://www.abc.net.au/4corners/conte...7/s1954636.htm

Seen it already, wogchild.

On Jun 19, 12:13 pm, "Mr.T" <MrT@home> wrote:
> <[email protected]> wrote in message
>
> news:[email protected]...
>
>
>
> > It is clearly said in the 4 corners report that Telstra Australia is
> > mostly interested by selling new services and helping consumers is
> > ignore.
>
> Yep, just like all the banks, airlines etc.
>
> > What a world the Telstra world.....
> > It is called money ... profit and no services what so ever.
>
> You are just realising this?
>
> > Telstra Australia is Un_Australian.
>
> Well the CEO is, but the new corporate attitude is very much John Howard's
> Australia unfortunately.
>
> MrT.

Yep, this is total control. Which translate by full dictatorship.

Yes John Howards is the control of "masses" people.

John Howard does not understand how the internet works.

He is still living in the past.

The old philosophy of patronizing a few 100 people instead of a
million of business people.

100 People * 1 million AU$ = 100 millions

1million people * 100 AU$ = 100 millions

The reason in all this is the war in Iraq which cost 2 billions per
months.

This is why the infrastructure of Australia is neglected.

Because the money is spent on wars which do not benefit any one in
Australia
except the 100 people I am talking about.

Georges

"[email protected]" <[email protected]> writes:


>It is clearly said in the 4 corners report that Telstra Australia is
>mostly interested by selling new services and helping consumers is
>ignore.

>What a world the Telstra world.....
>It is called money ... profit and no services what so ever.

It's called Sol.Land (tm). aka NowWeAreSpruiking.com.au

>This 4 corners document implies << if Telstra Australia staffs are
>mentally tortured, does that mean Telstra consumer torture consumer
>like myself>>

>I think Telstra Australia torture their own consumer for profit.

>Telstra Australia is Un_Australian.

That's been the case ever since Telecom was changed to become Telstra. Until
then we still had affordable basic line rentals with no bull**** bundled
services most people don't want or need, and it didn't take hours to sort
out 'outside the square' billing problems which thesedays require
call-centre supervisors to intervene and solve.

>Just guess who is had the head of Telstra Australia?

Depends which half of the company you look from. Part is owned by all
taxpaying Australians, and the other half is owned by a subset of that (ie.
'private' shareholders) plus a small bunch of instituional shareholders.

Telstra's primary business objective is to produce profit returns for
shareholders - not to provide low-cost, affordable services to 99.9999999
percent of Austalians.

Regards,

Craig.
--
SUN RIPENED KERNELS - Surplus Sun Microsystems Equipment, Parts + Accessories
Location: Sydney, Australia - Web: http://www.sunrk.com.au - Get back on track
at the SunShack - Web: http://www.sunshack.org - Cobalt Users mailing list
Web: http://lios.apana.org.au/mailman/listinfo/cobalt_users

"Kralizec Craig" <[email protected]> wrote in message
news:[email protected]...
> Depends which half of the company you look from. Part is owned by all
> taxpaying Australians, and the other half is owned by a subset of that
(ie.
> 'private' shareholders) plus a small bunch of instituional shareholders.

Did you miss the T3 sale? All of the company is owned by shareholders
looking for maximum returns.
Service is NOT a consideration in such cases, just as happened when the
government banks were privatised.
Network construction and re-investment has diminished as have the number of
maintenance staff. The number of staff handling customer complaint calls has
risen greatly though.
All totally predictable, and predicted by many, especially those with the
vested interests who stood to gain most from promoting privatisation. Of
course they don't admit it publicly though :-)

MrT.

Mr.T <MrT@home> wrote
> Kralizec Craig <[email protected]> wrote

>> Depends which half of the company you look from. Part is owned by all
>> taxpaying Australians, and the other half is owned by a subset of that
>> (ie. 'private' shareholders) plus a small bunch of instituional shareholders.

> Did you miss the T3 sale?

You clearly missed the detail.

> All of the company is owned by shareholders looking for maximum returns.

Wrong, the govt still owns a substantial percentage.

And not all of the non govt shareholders want a maximum return in the sense of dividends either.

> Service is NOT a consideration in such cases,

Wrong again. If they dont provide a decent service, they wont be providing maximum returns.

> just as happened when the government banks were privatised.

Wrong again. Nothing like that happened with those either.

> Network construction and re-investment has diminished

Thats arguable, some areas have increased most obviously with the NextG network.

> as have the number of maintenance staff.

Because the stuff that required the most maintenance has been replaced.

> The number of staff handling customer complaint calls has risen greatly though.

No it hasnt.

> All totally predictable, and predicted by many, especially those
> with the vested interests who stood to gain most from promoting
> privatisation. Of course they don't admit it publicly though :-)

Just another of your pathetic little pig ignorant fantasys.

whys dos yous puts ans unnecessarys "s" ons thes ends ofs mosts wordss,
includings yours owns names wogchilds?


<[email protected]> wrote in message
news:[email protected]...
> On Jun 19, 12:13 pm, "Mr.T" <MrT@home> wrote:
>> <[email protected]> wrote in message
>>
>> news:[email protected]...
>>
>>
>>
>> > It is clearly said in the 4 corners report that Telstra Australia is
>> > mostly interested by selling new services and helping consumers is
>> > ignore.
>>
>> Yep, just like all the banks, airlines etc.
>>
>> > What a world the Telstra world.....
>> > It is called money ... profit and no services what so ever.
>>
>> You are just realising this?
>>
>> > Telstra Australia is Un_Australian.
>>
>> Well the CEO is, but the new corporate attitude is very much John
>> Howard's
>> Australia unfortunately.
>>
>> MrT.
>
> Yep, this is total control. Which translate by full dictatorship.
>
> Yes John Howards is the control of "masses" people.
>
> John Howard does not understand how the internet works.
>
> He is still living in the past.
>
> The old philosophy of patronizing a few 100 people instead of a
> million of business people.
>
> 100 People * 1 million AU$ = 100 millions
>
> 1million people * 100 AU$ = 100 millions
>
> The reason in all this is the war in Iraq which cost 2 billions per
> months.
>
> This is why the infrastructure of Australia is neglected.
>
> Because the money is spent on wars which do not benefit any one in
> Australia
> except the 100 people I am talking about.
>
> Georges
>



--
Posted via a free Usenet account from http://www.teranews.com

>> All of the company is owned by shareholders looking for maximum returns.
>
> Wrong, the govt still owns a substantial percentage.

Not really, the Future Fund owns it, and not for too long either

> And not all of the non govt shareholders want a maximum return in the
> sense of dividends either.
>
>> Service is NOT a consideration in such cases,
>
> Wrong again. If they dont provide a decent service, they wont be providing
> maximum returns.

Agreed

>> Network construction and re-investment has diminished
>
> Thats arguable, some areas have increased most obviously with the NextG
> network.

And the NextIP network.

>> as have the number of maintenance staff.
>
> Because the stuff that required the most maintenance has been replaced.

Yep, we dont have cross bar and step-by-step exchanges any more.

They are AXE and they just work

>> The number of staff handling customer complaint calls has risen greatly
>> though.

Crap.

Michael J <[email protected]> wrote:

>>> All of the company is owned by shareholders looking for maximum returns.

>> Wrong, the govt still owns a substantial percentage.

> Not really,

Yes really.

> the Future Fund owns it,

Still the govt, stupid.

> and not for too long either

Wrong again. You watch.

>> And not all of the non govt shareholders want a maximum return in the sense of dividends either.

>>> Service is NOT a consideration in such cases,

>> Wrong again. If they dont provide a decent service, they wont be providing maximum returns.

> Agreed

>>> Network construction and re-investment has diminished

>> Thats arguable, some areas have increased most obviously with the NextG network.

> And the NextIP network.

>>> as have the number of maintenance staff.

>> Because the stuff that required the most maintenance has been replaced.

> Yep, we dont have cross bar and step-by-step exchanges any more.

> They are AXE

And S12

> and they just work

Or require a hell of a lot less maintenance, anyway.

>>> The number of staff handling customer complaint calls has risen greatly though.

> Crap.

"Michael J" <[email protected]> wrote in message
news:[email protected]...
> Yep, we dont have cross bar and step-by-step exchanges any more.

True, but I was talking about ten years ago, NOT 40.

> They are AXE and they just work

In fact most AXE equipment has been replaced. And since that technology is
25+ years old, it hardly explains why they had around 10-20,000 more
technical staff 10 years ago.

> >> The number of staff handling customer complaint calls has risen greatly
> >> though.
>
> Crap.

The figures for the number of call centre staff are indisputable. Their main
duty is to deflect complaints and sell you more services instead.

MrT.

>>>> All of the company is owned by shareholders looking for maximum
>>>> returns.
>
>>> Wrong, the govt still owns a substantial percentage.
>
>> Not really,
>
> Yes really.
>
>> the Future Fund owns it,
>
> Still the govt, stupid.

At arms length

>> and not for too long either
>
> Wrong again. You watch.

OK.

>>>> as have the number of maintenance staff.
>
>>> Because the stuff that required the most maintenance has been replaced.
>
>> Yep, we dont have cross bar and step-by-step exchanges any more.
>
>> They are AXE
>
> And S12

Yep. Both as reliable as each other

>> and they just work
>
> Or require a hell of a lot less maintenance, anyway.

Yep. Less callouts, staff and outages

>>>> The number of staff handling customer complaint calls has risen greatly
>>>> though.
>
>> Crap.
>
>