Telstra Rescues Flood-ridden Residents

From
http://www.smartofficenews.com.au/Bu...vices/U6R4P7J8

Telecommunications giant Telstra is coming to the rescue for hundreds of
North Coast homes and offices isolated by severe floods and storms over the
past week, with a relief package for those using its services.
Small business and residential customers whose phone-lines have been
affected by the disaster will receive free call diversion from their fixed
line to another fixed or mobile line, according to Telstra.

In addition, customers who contact Telstra and report phone-line damage due
to recent weather will continue to pay fixed line rates on local and STD
calls made from their mobile phones.

To access the free call diversion or to report loss of their Telstra fixed
service, customers should contact 13 22 03.

These offers will continue until the network damage in the area has been
repaired and applies to one designated Telstra mobile per household or
business.

Customers whose homes have been severely damaged by the floods will also be
offered cancellation of a Telstra fixed phone service at existing premises
with free number reservation to be provided for three months; free
connection of a Telstra fixed phone service at one residence or business
within a twelve-month period beginning from the date of the disaster; and
Telstra mobile customers who do not have a fixed line will receive a one off
credit to the value of $50, limited to one mobile phone per household or
business.

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› See More: Telstra Rescues Flood-ridden Residents

I can just imagine calling up to ask for these generous "packages", the
monkeys on the line would claim they've never heard of it. "...North Coast?
You mean North Coast of India or Philipinne?"

"Alan Parkington" <[email protected]> wrote in message
news:[email protected]...
> From
> http://www.smartofficenews.com.au/Bu...vices/U6R4P7J8
>
> Telecommunications giant Telstra is coming to the rescue for hundreds of
> North Coast homes and offices isolated by severe floods and storms over
> the past week, with a relief package for those using its services.
> Small business and residential customers whose phone-lines have been
> affected by the disaster will receive free call diversion from their fixed
> line to another fixed or mobile line, according to Telstra.
>
> In addition, customers who contact Telstra and report phone-line damage
> due to recent weather will continue to pay fixed line rates on local and
> STD calls made from their mobile phones.
>
> To access the free call diversion or to report loss of their Telstra fixed
> service, customers should contact 13 22 03.
>
> These offers will continue until the network damage in the area has been
> repaired and applies to one designated Telstra mobile per household or
> business.
>
> Customers whose homes have been severely damaged by the floods will also
> be offered cancellation of a Telstra fixed phone service at existing
> premises with free number reservation to be provided for three months;
> free connection of a Telstra fixed phone service at one residence or
> business within a twelve-month period beginning from the date of the
> disaster; and Telstra mobile customers who do not have a fixed line will
> receive a one off credit to the value of $50, limited to one mobile phone
> per household or business.
>
>



--
Posted via a free Usenet account from http://www.teranews.com

"thegoons" <[email protected]> wrote in message
news:[email protected]...
>I can just imagine calling up to ask for these generous "packages", the
>monkeys on the line would claim they've never heard of it. "...North Coast?
>You mean North Coast of India or Philipinne?"

All Telstra Front-of-House call centres are in Aus

Michael <[email protected]> wrote:
> "thegoons" <[email protected]> wrote in message
> news:[email protected]...
>> I can just imagine calling up to ask for these generous "packages",
>> the monkeys on the line would claim they've never heard of it.
>> "...North Coast? You mean North Coast of India or Philipinne?"
>
> All Telstra Front-of-House call centres are in Aus

Pity that you normally talk to the Arse-of-House call centers.