Based on comments posted on Whirlpool, it would seem that there are a lot on
unhappy people around who jumped through all the hoops with claims and
paperwork for the Australia Post Samsung A411 Telstra NEXT-G $40 cashback
promotion, and yet received no refund cheque, despite AP claiming that they
would pay valid claims within 14 days.

Refer to:

If you missed out on your cashback, then it seems the only way these people
(ie: Australia Post and their contracted marketing/promotion company -
Chemistri Marketing) will act is if you threaten to complain to your
state/territory Fair Trading Office/Department and the Federal Ombudsman's
office / ACCC.

E-mail complaints may be directed to:

[email protected]
[email protected]
[email protected]

[email protected]

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