International Roaming? Optus? Phhppt...

Polly the Parrot wrote...

> > Do you get specialised training for this at Telstra or does it come
> > naturally?
>
> Maybe you can't get a job at Tel$tra unless you are obnoxious?

Dunno. Most people who I have spoken to at Telstra are OK. After all, they're
just the grunts who have to deal with the customers who are subjected to the
policies that their management put in place.

Of course, it's easy to lay into them as they're the first point of contact.
Like airline pax who ***** out the customer reps when they lose their baggage or
if the fog has grounded the aircraft. It's as if they think that these low level
staffers are the sole cause of their woes.

Human nature, I s'pose.

---

› See More: International Roaming? Optus? Phhppt...

>> She just overlooked the fact that her husband doesnt know the basics
>> of the Privacy Act
>
> The Privacy Act does NOT prevent him passing on the message
> that they ****ed up the roaming completely, you stupid pig ignorant
> completely illiterate arse licking dunny cleaning ****wit child.

So the husbands calls up, and says, "OK, you ****ed up the roaming"

And you want Optus to do what? They cant apply the roaming because they dont
have her permission to do it

>>> Anyway, she's gonna do whatever she can to terminate the contract with
>>> Optus
>
>> good luck, you'll need it
>
> Nope, if they cant deliver what the customer paid for, they get to provide
> a full refund,

Its not written into the contract that the customer is entitled to IntRoam

>> She just overlooked the fact that her husband doesnt know the basics of
>> the
>> Privacy Act
>
> Nope. And as usual your obnoxiousness shines through.
>
> Do you get specialised training for this at Telstra or does it come
> naturally?

Its not difficult to point out your issues with the Privacy Act

> Anyway, she just called from Changi airport. No roaming, even at the home
> of
> Optus. She's got a pre-paid SIM. Not sure which provider, though. Doesn't
> matter. She SMS'ed me. I called her back via Mynetfone VOIP for a flat ten
> cent
> call. Not bad, huh?

What an effort just for a phone call.

> Of course, it's easy to lay into them as they're the first point of
> contact.
> Like airline pax who ***** out the customer reps when they lose their
> baggage or
> if the fog has grounded the aircraft. It's as if they think that these low
> level
> staffers are the sole cause of their woes.

Pot, kettle, black.

Exactly the whole issue with you and your wifes interactions with Optus on
this issue = "it's easy to lay into them as they're the first point of
contact"

> Human nature, I s'pose.

To act like a tool? Yes, we've established this with you
>

Michael <[email protected]> wrote:

>>> She just overlooked the fact that her husband doesnt know the basics of the Privacy Act

You in spades, you stupid drug crazed pig ignorant totally illiterate arse licking dunny cleaning ****wit child.

>> Nope. And as usual your obnoxiousness shines through.

>> Do you get specialised training for this at Telstra or does it come naturally?

> Its not difficult to point out your issues with the Privacy Act

You wouldnt know what the privacy act requires if it bit you on your lard arse, you
stupid drug crazed pig ignorant totally illiterate arse licking dunny cleaning ****wit child.

>> Anyway, she just called from Changi airport. No roaming, even at the home of Optus. She's got a pre-paid SIM. Not
>> sure which provider, though.

>> Doesn't matter. She SMS'ed me. I called her back via Mynetfone VOIP
>> for a flat ten cent call. Not bad, huh?

> What an effort just for a phone call.

Wouldnt be if Optarse hadnt ****ed up completely TWICE, you stupid drug
crazed pig ignorant totally illiterate arse licking dunny cleaning ****wit child.

On Aug 10, 12:32 pm, "Rod Speed" <[email protected]> wrote:
> Michael <[email protected]> wrote:
>
> You in spades, you stupid drug crazed pig ignorant totally illiterate arse licking dunny cleaning ****wit child.
> You wouldnt know what the privacy act requires if it bit you on your lard arse, you
> stupid drug crazed pig ignorant totally illiterate arse licking dunny cleaning ****wit child.
>
> Wouldnt be if Optarse hadnt ****ed up completely TWICE, you stupid drug
> crazed pig ignorant totally illiterate arse licking dunny cleaning ****wit child.

Yowza! This is what happens?

Michael wrote...

> Exactly the whole issue with you and your wifes interactions with Optus on
> this issue = "it's easy to lay into them as they're the first point of
> contact"

Again, you display your supreme ability to totally misread what people are
saying.

I'll say it to you for the last time. I'm sick of trying to bash this into your
thick skull, metaphorically speaking. The Optus salesman who sold my wife the
phone said that "yes, global roaming will be activated with the service and yes
you will be able to make calls from overseas.".

As she relied on this dick to be able to do his job, it was not pursued any
further. Nor should it have had to going by the advice that we were given in the
shop.

Hence, why when the missus rocks up to the Optus shop tomorrow it's gonna be
good to watch the useless prick squirm.

And yeah, global roaming failed to work in the US, the UK and in Singapore, the
home of Optus. This is despite her being assured by the call centre droid that
it was indeed activated.

Rod Speed wrote...

> Fix the roaming they ****ed up applying, TWICE, you stupid drug crazed
> pig ignorant totally illiterate arse licking dunny cleaning ****wit child.

It's all over. She's back and the Bobbiting is about to start.

Thing is, I accepted that I wouldn't be able to access her account but I gave it
a try, just in case. I did get the necessary details for her to call Optus to
get this resolved. She then called Optus, got it sorted out, and got global
roaming enabled on her mobile.

She also gave Optus her permission for me to access her account.

Then she tried it. It didn't work.

Then I called them back on her behalf. Guess what? They didn't even have any
records of her giving me authorisation. But I said that she spoke to you people
over the phone from New York about this. Anyway she spoke to her supervisor and
got back to me. Do you know the passcode. Yes, it's "michaelsawanker". Yep,
that's the one. She then confirmed that global roaming was activated. But I said
that if it was there's something wrong because it's not working. Sorry, I was
told, but I can't do anything more.

****ing frustrating, particularly when you're talking to someone that you can
barely understand or who seems to have difficulties understanding you.

Anyway, as he aircraft taxiied to the terminal she turned the phone on. Voila!
Full signal bars. She SMS'ed me to let me know that she was safely on the
ground.

The thing is, the phone worked great despite all of this. She'd recommend the
N95 over the iPhone any day she was saying. It's a fad in the US in parts but
she couldn't figure out what was so great about it compared to other
smartphones, particularly when it lacks a lot of good features.

Will Kemp wrote...

> It certainly is. But Rod actually likes Michael - and Michael actually
> likes Rod abusing him like this. They're a strange couple, but they've
> been together for well over a decade now!

They've been at it for THAT long now? ****, time flies, doesn't it?

Snapper <[email protected]> wrote:
> Rod Speed wrote...
>
>> Fix the roaming they ****ed up applying, TWICE, you stupid drug
>> crazed pig ignorant totally illiterate arse licking dunny cleaning
>> ****wit child.
>
> It's all over. She's back and the Bobbiting is about to start.
>
> Thing is, I accepted that I wouldn't be able to access her account
> but I gave it a try, just in case. I did get the necessary details
> for her to call Optus to get this resolved. She then called Optus,
> got it sorted out, and got global roaming enabled on her mobile.
>
> She also gave Optus her permission for me to access her account.
>
> Then she tried it. It didn't work.
>
> Then I called them back on her behalf. Guess what? They didn't even
> have any records of her giving me authorisation. But I said that she
> spoke to you people over the phone from New York about this. Anyway
> she spoke to her supervisor and got back to me. Do you know the
> passcode. Yes, it's "michaelsawanker". Yep, that's the one. She then
> confirmed that global roaming was activated. But I said that if it
> was there's something wrong because it's not working. Sorry, I was
> told, but I can't do anything more.
>
> ****ing frustrating, particularly when you're talking to someone that
> you can barely understand or who seems to have difficulties
> understanding you.
>
> Anyway, as he aircraft taxiied to the terminal she turned the phone
> on. Voila! Full signal bars. She SMS'ed me to let me know that she
> was safely on the ground.

> The thing is, the phone worked great despite all of this. She'd recommend
> the N95 over the iPhone any day she was saying. It's a fad in the US in
> parts but she couldn't figure out what was so great about it compared
> to other smartphones, particularly when it lacks a lot of good features.

Yeah, its essentially just the Job's marketing machine thats responsible for that.

He does that a lot better than Nokia ever does.

The other problem for Nokia is that they have dozens of models and
Jobs has just two. That makes it a hell of a lot easier to market too.

Snapper <[email protected]> wrote:
> Will Kemp wrote...
>
>> It certainly is. But Rod actually likes Michael - and Michael
>> actually likes Rod abusing him like this. They're a strange couple,
>> but they've been together for well over a decade now!
>
> They've been at it for THAT long now? ****, time flies, doesn't it?

It does indeed. Wont be long before we are hobbling around with our
walking frames raving on about how things used to be back in the 90s.

Snapper <[email protected]> wrote
> Rod Speed wrote
>> Snapper <[email protected]> wrote

>>> The thing is, the phone worked great despite all of this. She'd
>>> recommend the N95 over the iPhone any day she was saying.
>>> It's a fad in the US in parts but she couldn't figure out what
>>> was so great about it compared to other smartphones,
>>> particularly when it lacks a lot of good features.

>> Yeah, its essentially just the Job's marketing machine thats responsible for that.

>> He does that a lot better than Nokia ever does.

>> The other problem for Nokia is that they have dozens of models and
>> Jobs has just two. That makes it a hell of a lot easier to market too.

> Yeah, all these models and you gotta wonder if there's a market for all of them

There clearly isnt with some of the more bizarre models of Nokia's.

Some of them sink without trace.

> and how do people end up choosing which one that they want?

Yeah, thats another reason why Jobs does so well, what I said in different words.

> Whatever, I found something about the N95 that seems a bit odd.
> The camera's set to full res. So pix taken are the best quality.
> However, you can't simply take a photo and then MMS it.

Depends on which camera you use. You do realise its got two ?

> In other phones the taken photo is resized for transmission.
> But with the N95 the missus said that she had to reset the camera's
> settings to a lo res before taking photos that were to be MMS'ed.

Not with the second camera.

> It also locked up on her twice, requiring the battery to be removed.

I've only had that happen just once.

> Thing is, it didn't appear to have locked up. She noticed that
> something was amiss when people were telling her that they'd
> been trying to call her. It was then she realised that there was a
> problem. And then removing the battery and putting it back in fixed it.

> Other than that it worked fine.

Yeah, havent had any problem with mine.

Rod Speed wrote...

> > Whatever, I found something about the N95 that seems a bit odd.
> > The camera's set to full res. So pix taken are the best quality.
> > However, you can't simply take a photo and then MMS it.
>
> Depends on which camera you use. You do realise its got two ?

I assummed that it would, one for taking photos or video, the other for webcam
type operations.

Thing is, I don't use it, other than intial mucking about to set up wireless
networking to see how it works and some other things.

Rod Speed wrote...

> > Thing is, I don't use it, other than intial mucking about to set up
> > wireless networking to see how it works and some other things.
>
> And she's clearly a technoklutz |-)

She's not that bad, actually. She was able to get her laptop connected
wirelessly at various spots where it was available. Just that she hasn't really
had time to sit down and work out how the phone works.

As for technokutzness, I've seen her do stuff with Photoshop, Dreamweaver, Adobe
Audition and other high end programs that would make so called professionals
look positively amateurish. And that is what she is - an amateur. She doesn't
use these programs to make a living, just as a hobby.

"Rod Speed" <[email protected]> wrote in message
news:[email protected]...
> Michael <[email protected]> wrote:
>
>>>> She just overlooked the fact that her husband doesnt know the basics of
>>>> the Privacy Act
>
>>> The Privacy Act does NOT prevent him passing on the message
>>> that they ****ed up the roaming completely, you stupid pig ignorant
>>> completely illiterate arse licking dunny cleaning ****wit child.
>
>> So the husbands calls up, and says, "OK, you ****ed up the roaming"
>
>> And you want Optus to do what?
>
> Fix the roaming they ****ed up applying, TWICE, you stupid drug crazed
> pig ignorant totally illiterate arse licking dunny cleaning ****wit child.

Once. Hubby doesnt get to demand anything.

>>>>> Anyway, she's gonna do whatever she can to terminate the contract with
>>>>> Optus
>
>>>> good luck, you'll need it
>
>>> Nope, if they cant deliver what the customer paid for, they get to
>>> provide a full refund,
>
>> Its not written into the contract that the customer is entitled to
>> IntRoam
>
> When they sold her the phone for use overseas, and she told them that she
> was about
> to head overseas, and that she required international roaming when she
> bought the
> phone and was heading off overseas in a day or so, thats all she needs,
> you stupid
> drug crazed pig ignorant totally illiterate arse licking dunny cleaning
> ****wit child.

Wont fly