Telstra to revamp iPhone plans (ZDNet)

Some gutless ****wit arse licking clown desperately cowering behind
Alan Poxington <wanker@iarsethiscountry,com.au> wrote just what you'd
expect from a desperately cowering gutless ****wit arse licking clown.

---

› See More: Telstra to revamp iPhone plans (ZDNet)

Snapper <[email protected]> wrote
> Michael wrote

>>>> The drawcard for Telstra was supposed to be the free
>>>> access to Wi-Fi at hotspots through the city, but even this
>>>> freebie has attracted some annoyance on Whirlpool forums.

>>> Wota surprise.

>> Yes, something free is often annoying?!

> Yep, I'm lost on that too. Why would people (even
> the "whingepoolers") complain about a free service?

Because there are always some that stupid.

> I had a quick look around WP but I couldn't find these alleged complaints.
> Unless it were non-Telstra customers that were whinging that they could not access it...

"Snapper" <[email protected]> wrote in message
news:[email protected]...
> Michael wrote...
>
>> >> The drawcard for Telstra was supposed to be the free access to Wi-Fi
>> >> at
>> >> hotspots through the city, but even this freebie has attracted some
>> >> annoyance on Whirlpool forums.
>> >
>> > Wota surprise.
>>
>> Yes, something free is often annoying?!
>
> Yep, I'm lost on that too. Why would people (even the "whingepoolers")
> complain
> about a free service?
>
> I had a quick look around WP but I couldn't find these alleged complaints.
> Unless it were non-Telstra customers that were whinging that they could
> not
> access it...

They were minor annoyances posted. Understandable, I suppose, if they are
not familiar with how to use the service and the Help Desk offers no
assistance.
http://forums.whirlpool.net.au/forum...m/1018626.html

Q: Can someone tell me how to login to the Hotspot without charge?

A: You see the access points, but when you try to access them, it asks a
log in or to provide the telephone number and they will SMS you a password.
So basically the access isn't seamless at all. Is this other people's
experiences?

Response from original poster: Well glad that got cleared up then! I rang
two numbers, 1800iphone and the usual Telstra number and neither could tell
me a thing, they are really are hopeless

Another Respondent: I entered my mobile number and got a sms token number
for me to authenticate, it then enables me to surf at this telstra wifi
hotspot. When I finished using the service, I received a 2nd sms telling me
the $ they are going to charge but it is free for iphone plan customers,
they wrote (that was last night). Tonight, I tried using the same hotspot
again and it wouldn't allow me to surf. I thought it was a one time
authentication. I tried getting a 2nd token from them, no luck. Nothing
works.
Please can someone help and explain how to use telstra wifi hotspot. I would
be ever so grateful. I rang telstra 125111 and these people couldn't explain
to me how to use telstra wifi iphone hotspots. They kept passing my call
from one person to the next. It is so frustrating...

A: It's done via the SMS method described above. If you have issues call 125
111 and speak to Faults. If they can not assist you ask to be transferred to
the Wireless Data Customer Support department who have WiFi Hotspot Support
as one of their roles.

Another Respondent: My experiences are much different! If the wi-fi hotspot
is named "Telstra", I don't have to go through the arduous SMS process. I
just see a Telstra page that says "click here to start surfing for free" -
it seems to recognise me as an iPhone user. For some reason, if the wi-fi
hotspot is named "Telstra CBD", I have to go through the SMS process. The
wi-fi hotspots seem to have different names throughout Melbourne CBD, but
those are my experiences with the above...

Another whinging respondent: One of the reasons I went with Telstra was
free access to the hotspots throughout the CBD. This made the measly 3G data
limit acceptable. But this requesting a PIN and entering a PIN for every
hotspot is crap. I called Telstra and even got up to level 3 support, and
guess what..... they couldn't of cared less.
I am not going to leave this issue alone; they are basically ripping us off.
The service was marketed as though we would have seamless access to Telstra's
hotspot, but this is not the case. Instead they are encouraging us to use
the 3G network with a tiny data limit.

"Core2Duo" <[email protected]> writes:
>*update* Telstra has announced a rejig of some of its iPhone-associated data
>pricing, increasing the amount of data customers will be able to download
>without incurring excess fees, in the wake of Optus' success in the market.
>
>Although the company didn't mention the iPhone specifically in its release,
>the hyped phone's presence was felt as Telstra raised the download quota of
>its 3G data packs, with consumer marketing and channels executive director
>Glenice Maclellan saying the rise was needed "as devices catch up with Next
>G capabilities".

Ray Hadley (2GB jock) took a call from a listener who had used his iPhone on
the internet for 12 days. He'd just received his Telstra bill for this: $8417
Hadley got straight onto Telstra.

Next day it was smiles all 'round. Telstra had investigated and discovered
there had been "a billing error" and he had been put on the wrong plan.
Telstra offered "to waive" all but about $80 of the bill.

Fairy nuff. I wouldn't have used the word "waive" if all fault lay with
Telstra though; it sounds a bit ingenuine. Maybe that was a diplomatic way
of saying he hadn't bothered reading the rates for the plan he'd asked for.

>The price of data on the iPhone on Telstra had previously been touted as the
>most expensive on the market, leading to long lines outside Sydney's central
>Optus store a week after the device's launch, while Telstra headquarters
>remained crowd free.
--
John Savage (my news address is not valid for email)

John Savage <[email protected]> wrote:
> "Core2Duo" <[email protected]> writes:
>> *update* Telstra has announced a rejig of some of its
>> iPhone-associated data pricing, increasing the amount of data
>> customers will be able to download without incurring excess fees, in
>> the wake of Optus' success in the market.
>>
>> Although the company didn't mention the iPhone specifically in its
>> release, the hyped phone's presence was felt as Telstra raised the
>> download quota of its 3G data packs, with consumer marketing and
>> channels executive director Glenice Maclellan saying the rise was
>> needed "as devices catch up with Next G capabilities".
>
> Ray Hadley (2GB jock) took a call from a listener who had used his
> iPhone on the internet for 12 days. He'd just received his Telstra
> bill for this: $8417 Hadley got straight onto Telstra.
>
> Next day it was smiles all 'round. Telstra had investigated and
> discovered there had been "a billing error" and he had been put on
> the wrong plan. Telstra offered "to waive" all but about $80 of the
> bill.
>
> Fairy nuff. I wouldn't have used the word "waive" if all fault lay
> with Telstra though; it sounds a bit ingenuine. Maybe that was a
> diplomatic way of saying he hadn't bothered reading the rates for the
> plan he'd asked for.

Or he had ordered an appropriate datapack and
some fool ****ed that up and he didnt get it at all.

>> The price of data on the iPhone on Telstra had previously been
>> touted as the most expensive on the market, leading to long lines
>> outside Sydney's central Optus store a week after the device's
>> launch, while Telstra headquarters remained crowd free.

On Tue, 12 Aug 2008 15:48:55 +1000 "Rod Speed" <[email protected]>
wrote:

> > Fairy nuff. I wouldn't have used the word "waive" if all fault lay
> > with Telstra though; it sounds a bit ingenuine. Maybe that was a
> > diplomatic way of saying he hadn't bothered reading the rates for the
> > plan he'd asked for.
>
> Or he had ordered an appropriate datapack and
> some fool ****ed that up and he didnt get it at all.

Michael was working in the shop that day.

Polly the Parrot <[email protected]> wrote:
> On Tue, 12 Aug 2008 15:48:55 +1000 "Rod Speed"
> <[email protected]> wrote:
>
>>> Fairy nuff. I wouldn't have used the word "waive" if all fault lay
>>> with Telstra though; it sounds a bit ingenuine. Maybe that was a
>>> diplomatic way of saying he hadn't bothered reading the rates for
>>> the plan he'd asked for.
>>
>> Or he had ordered an appropriate datapack and
>> some fool ****ed that up and he didnt get it at all.
>
> Michael was working in the shop that day.

Thats not right, he only gets to lick the Mex's arse.

"Rod Speed" <[email protected]> wrote in message
news:[email protected]...
> John Savage <[email protected]> wrote:
>> "Core2Duo" <[email protected]> writes:
>>> *update* Telstra has announced a rejig of some of its
>>> iPhone-associated data pricing, increasing the amount of data
>>> customers will be able to download without incurring excess fees, in
>>> the wake of Optus' success in the market.
>>>
>>> Although the company didn't mention the iPhone specifically in its
>>> release, the hyped phone's presence was felt as Telstra raised the
>>> download quota of its 3G data packs, with consumer marketing and
>>> channels executive director Glenice Maclellan saying the rise was
>>> needed "as devices catch up with Next G capabilities".
>>
>> Ray Hadley (2GB jock) took a call from a listener who had used his
>> iPhone on the internet for 12 days. He'd just received his Telstra
>> bill for this: $8417 Hadley got straight onto Telstra.
>>
>> Next day it was smiles all 'round. Telstra had investigated and
>> discovered there had been "a billing error" and he had been put on
>> the wrong plan. Telstra offered "to waive" all but about $80 of the
>> bill.
>>
>> Fairy nuff. I wouldn't have used the word "waive" if all fault lay
>> with Telstra though; it sounds a bit ingenuine. Maybe that was a
>> diplomatic way of saying he hadn't bothered reading the rates for the
>> plan he'd asked for.
>
> Or he had ordered an appropriate datapack and
> some fool ****ed that up and he didnt get it at all.

or more likely he didnt order a data pack at all

"Will Kemp" <[email protected]> wrote in message
news:[email protected]...
> Polly the Parrot wrote:
>> On Tue, 12 Aug 2008 15:48:55 +1000 "Rod Speed" <[email protected]>
>> wrote:
>>
>>>> Fairy nuff. I wouldn't have used the word "waive" if all fault lay
>>>> with Telstra though; it sounds a bit ingenuine. Maybe that was a
>>>> diplomatic way of saying he hadn't bothered reading the rates for the
>>>> plan he'd asked for.
>>> Or he had ordered an appropriate datapack and
>>> some fool ****ed that up and he didnt get it at all.
>>
>> Michael was working in the shop that day.
>
> Yeah, but even they aren't silly enough to let him deal with customers.
> The problem is, though, that when he's around they're all so preoccupied
> with keeping an eye on him and making sure he doesn't break things that
> they're only half paying attention to the customers.

LOL

Michael <[email protected]> wrote:
> "Rod Speed" <[email protected]> wrote in message
> news:[email protected]...
>> John Savage <[email protected]> wrote:
>>> "Core2Duo" <[email protected]> writes:
>>>> *update* Telstra has announced a rejig of some of its
>>>> iPhone-associated data pricing, increasing the amount of data
>>>> customers will be able to download without incurring excess fees,
>>>> in the wake of Optus' success in the market.
>>>>
>>>> Although the company didn't mention the iPhone specifically in its
>>>> release, the hyped phone's presence was felt as Telstra raised the
>>>> download quota of its 3G data packs, with consumer marketing and
>>>> channels executive director Glenice Maclellan saying the rise was
>>>> needed "as devices catch up with Next G capabilities".
>>>
>>> Ray Hadley (2GB jock) took a call from a listener who had used his
>>> iPhone on the internet for 12 days. He'd just received his Telstra
>>> bill for this: $8417 Hadley got straight onto Telstra.
>>>
>>> Next day it was smiles all 'round. Telstra had investigated and
>>> discovered there had been "a billing error" and he had been put on
>>> the wrong plan. Telstra offered "to waive" all but about $80 of the
>>> bill.
>>>
>>> Fairy nuff. I wouldn't have used the word "waive" if all fault lay
>>> with Telstra though; it sounds a bit ingenuine. Maybe that was a
>>> diplomatic way of saying he hadn't bothered reading the rates for
>>> the plan he'd asked for.
>>
>> Or he had ordered an appropriate datapack and
>> some fool ****ed that up and he didnt get it at all.
>
> or more likely he didnt order a data pack at all

Wrong, as always, you stupid pig ignorant completely illiterate lying dunny cleaning ****wit child.