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Wasario
, 02-24-2021 at 09:49 AM (190 Views)
Marketing automation software for banks ( https://apiway.ai/categories/marketi...tion-for-banks ) - everything a modern bank needs for complex automation of marketing, sales and customer service based on reference processes.

Relevance of software implementation for the banking sector

Throughout the history of the development of the financial services industry, banks in the eyes of clients have appeared as the most stable and reliable institution. But the banking sector has always been characterized by another feature - conservatism, which until recently helped to some extent to be a monopoly on the market of monetary transactions. Everything changed in the financial world with the advent of information technology. In modern realities, the priority of the banking sector in many financial products and services is far from obvious, and the competition is increasingly going beyond the banking segment in a number of areas.

In such a situation, there are not many options for action - either to remain a classic bank for a select and limited target audience, or to keep up with the times, act proactively, be flexible and offer what any potential consumer of financial services wants.
Each bank, of course, has its own vision and understanding of current problems and tasks, has a policy and development strategy. But there is one common idea of ​​the future that unites the modern banking world - the impossibility, without advanced information technologies, to get closer to the client, to understand his needs and offer something that will fully meet them.

Once upon a time, banks were among the very first to actively introduce banking automation programs and continue to do so to this day. But at the current stage, it is not so much the automation of processes that is important as its efficiency - the ability of information systems at a high level to solve specific tasks of a particular bank. Such a system can only be called one that will flexibly adapt itself to the current and future needs of a financial institution, and not force it to adapt to it.
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