[Help!] Unlocking Support!

We realize that unlocking isn't always too easy and sometimes it can be difficult. These can result in headaches and frustrations. This thread is for any of our customers requiring any help with any of our services. Other users may chime in as well and we will help you out too!

These posts will be redirected to our service rep's personal phones, allowing replies even after hours. During business hours, our chat system will be available on-site as well.

We don't just want to sell you codes, we want to make sure that we help you. Sales support is good, after-sales support is even better!

Thanks
-Cellphoneunlock Team

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This is the second message IV sent you. My kids rest my screen lock pattern IV tried my on lock pattern code it does not work at all. Text me back or email me [email protected]. #337-255-4893 I'm Kevin Lewis

Originally Posted by Kevin Lewis

This is the second message IV sent you. My kids rest my screen lock pattern IV tried my on lock pattern code it does not work at all. Text me back or email me [email protected]. #337-255-4893 I'm Kevin Lewis

Hi Kevin,

We got your message and we emailed you back at 10am yesterday. Not sure if you've seen it.

Anyway, unlocking is to unlock the network of your phone. So say if you have a AT&T phone and you want to go to T-Mobile. That's what unlocking is for.

What you have is a personal password. You'll need to either factory reset it or ask Samsung to help you reset it somehow.

Thanks

do we know what the average wait time is before someone receives an unlock code?

I have reaptedly tried to contact you and you have not replied. Your phone system is broken because exactly at 15min it beeps and all you get is dead air, You dont reply to emails.... I am beginning to think this is a real scam...

[email protected]

[OrderID::1574488. I ordered and unlock for Samsung Galaxy grand prime which has an unlock app and I receive a code which I cannot use. Can someone assist

Originally Posted by Chettersville1

I have reaptedly tried to contact you and you have not replied. Your phone system is broken because exactly at 15min it beeps and all you get is dead air, You dont reply to emails.... I am beginning to think this is a real scam...

[email protected]

Hi Don,

Please make sure next time you allow 24 hours for us to respond to you in the future. Our phone system tells you to email us if you have been waiting for 15 minutes, then it hangs up. That's because we don't want to you to wait longer than is necessary. More than likely you were calling us when we were closed. We have replied to all of your emails.

For your order, the issue was that the Koodo iPhone service was down. We NEVER scam anyone. Period. No excuses.

Here's your order details: Order refunded. Reason: cancel service down. Refund ID: 1WX27475YK283250R

Mike

Originally Posted by Rahime

[OrderID::1574488. I ordered and unlock for Samsung Galaxy grand prime which has an unlock app and I receive a code which I cannot use. Can someone assist

Hi Rahime,

Looks like your order is already processing with the correct T-Mobile Unlock App method. Unfortunately the code you purchased: NETWORK=46269353 PROVIDER=71128668 SUBPROVIDER=19665839 DEFREEZE=70263505 won't work because this device uses the App method, not the code.

Mike

I know there is big news about the apple lock and security.
Is there actually a way to break a iCloud locked phone or passcode locked phone? Or is this pretty much a garbage device now?
Cant seem to get a clear answer on the internet