InPhonic getting sued...imagine that!

InPhonic is being sued what a surprise. They own and operate WireFly, the only company to never honor a mail-in rebate. Story is on PhoneScoop.

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Inphonic published a statement about the AG lawsuit.

Sounds like a case of customers not reading the fine print.

"The Attorney General has not alleged that any InPhonic practices are fraudulent rather they allege they are too restrictive."

Why? Because...


"1. DON’T ACCEPT A ‘NEW ACCOUNT’ OFFER UNLESS YOU’RE REALLY SWITCHING CARRIERS. Many rebate claims get rejected because the carrier reports to us that the customer was not new. If you took the offer but then cancelled another account, the carriers figure it out and charge us back.

2. DON’T CHANGE YOUR ACCOUNT AFTER SIGNING UP (or if you do, let us know). Telecom carriers will sometimes report your account to us as “deactivated” if you change your rate plan, your number, or other details about your account. Do the carriers sometimes get it wrong? Yes. That's why it's important to let us know of you change your account so we can follow up if it happens. We can investigate and get it corrected with the carrier, and get your rebate paid.

3. WHEN FILING YOUR REBATE, MAKE SURE YOU USE THE CORRECT REBATE FORM. All of our rebate forms are unique to the specific order. If you lost your form or invoice, you can download a copy of your specific rebate claim forms at any time from your order summary page on our Web site, www.wirefly.com."

...Actually, Inphonic has just recently reached a settlement on this lawsuit, which you can read about at Washington Business Journal online...