Cingular To Refund $18.5 Million to California Customers Who Were Charged ETFs

The company who claims to be America's #1 mobile carrier is forking over millions to dissatisfied customers who fled from them due to poor service. I wish I could say I'm surprised, but I'm not.

Original article here ... Cingular To Refund $18.5 Million to California Customers Who Were Charged ETFs - Consumerist

Cingular To Refund $18.5 Million to California Customers Who Were Charged ETFs

If you live in California and canceled Cingular (back in '00-'02) due to trouble making or receiving calls, this might be of interest to you. From the AP:

Cingular Wireless will refund $18.5 million to thousands of former California customers who were penalized for canceling their mobile phone service because they had trouble making and receiving calls.

The settlement announced Thursday with the California Public Utilities Commission ends a lengthy battle revolving around Cingular's treatment of dissatisfied subscribers from January 2000 through April 2002.

About 115,000 customers who left Cingular during that time will receive average refund checks of $160 to cover the fees that they were charged for prematurely ending their contracts. The refunds include interest.

A spokesperson from Cingular says the company expects to issue the refunds within 60 days.—MEGHANN MARCO

---

› See More: Cingular To Refund $18.5 Million to California Customers Who Were Charged ETFs

HEY...this is exactly why I left Cingular and I had to pay $175.00 penalty.