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- 10-07-2004, 09:09 AM #1Sr. Member
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Somebody please help! My computer tends to crash a lot (at least 5 times a day), especially when I'm writing e-mails in MS Outlook. I've even gone so far as to totally format my hard drive and only installed MS Office XP, I thought that sorted it but the problem crept up again after a few days!
Anybody got any ideas?
Thanks
› See More: Windows XP keeps crashing when I use MS Outlook
- 10-07-2004, 01:57 PM #2
Did you install any small programs after you re-formatted?! coz dere could be some confilcts r it could even be just your HDD is worn out!
- 10-08-2004, 06:11 AM #3Sr. Member
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- 196
Nope, the only things I installed were
Windows XP with updates
MS Office 2002 and then XP upgrade
Up-to-date drivers for graphics card, sound card, etc.
- 10-08-2004, 05:20 PM #4
Updates? U try installin just bare Xp and try dat, coz dere could be a compatiblety issue goin on somewere!?!?!
- 10-12-2004, 01:36 PM #5Sr. Member
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- 196
I think it's been sorted now. I called Microsoft and they recommended that I switch off the "use word as your e-mail editor" feature in MS Outlook, which I did, and I haven't had a crash since (touch wood!!!)
- 10-12-2004, 03:05 PM #6
Hopefully! Good luck wit it!
- 10-12-2004, 04:31 PM #7Sr. Member
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- 196
JUST AS A OPEN MY MOUTH!!!
It crashed again on me. No idea why. Stupid machine! Outlook was open but only in the background. Maybe it was a one off (I can hope can't I!)
- 10-13-2004, 12:16 PM #8
What version of Outlook Express are you using?!
- 10-14-2004, 03:53 AM #9Sr. Member
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- 196
Version 6.
I do use Outlook Express, but only to access Newsgroups occasionally and most of the time my computer crashes it's not open and hasn't been used in that session. Still, I guess every MS product is connected in some way.
I'm using MS Outlook 2002 for e-mails. Haven't had a crash since Tuesday though.
- 10-15-2004, 03:28 PM #10
Ah rite, i don't use Outlook much!
I know my way around Outlook Express pretty well tho!
Any luck, crashed yet?!
- 10-19-2004, 06:22 AM #11Sr. Member
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- 196
Not since the 12 of Oct, which is a week ago. It's going strong! Looks like Microsoft's help was actually useful for once!
- 10-19-2004, 12:45 PM #12
*Gasps for breath*
They actually helped!!!
- 10-19-2004, 07:14 PM #13Sr. Member
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- 196
Yeah, I just called their UK helpliine number which i got off their site, I was connected to an american call centre, and the first thing that they suggested worked. Shocking, but true. Honest!
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