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  1. #1
    albertlin89
    albertlin89 is offline
    Newbie

    Posts
    1
    hey guys
    ive just bought a sidekick II for about the past week or so. And my friend was playing aroudn with it on the camera mode and suddenly froze. I tried to press everything i could and switch it off but it just seems not to react at all. its a screen on the camera mode but it has lines with a black background. the light seeems to be on forever...
    PLEASE ANYONE CAN HELP ME BECAUSE I REALLY NEED THIS...
    Thanks-
    p.s. is there a hard reset button i can press. and should i just leave it out for the battery to die so when i charge it up again it will work?
    thanks a lot ...
    please i really need this.
    albert


    See More: In Desprite Help With Sidekick Ii! It Froze And Wont React!




  2. #2
    UnFaZeD
    UnFaZeD is offline
    Sr. Member

    Location
    Florida State University
    Posts
    191

    cant you juss take the battery out, put it back in, and then turn the phone back on?



  3. #3
    apenkop
    apenkop is offline
    Junior Member

    Posts
    29

    Originally posted by UnFaZeD
    cant you juss take the battery out, put it back in, and then turn the phone back on?
    I was about to say that too..... jeez some people are so ignorant



  4. #4
    chester
    chester is offline
    Newbie

    Posts
    1

    you can't take the battery out in this phone. it's completely integrated. the only thing that is removable is the sim card. i'm having the same problem right now



  5. #5
    skIIpirate
    skIIpirate is offline
    Newbie

    Location
    Florida
    Posts
    2

    When this happens, unfortunately, there is no hard reset access without being able to navigate around the menus and do a master reset. The only option is to call TMobile customer care and troubleshoot the phone with a representative. I know this post was made a long time ago, but if the problem was not resolved, keep in mind the phone does have a 1 year manufacturer's defect warranty covered by a handset exchange policy. You can most likely still call to have this phone replaced or have the issue resolved if you have not switched phones and still have problems with the Sidekick. 18009378997 is tmo's Customer Care #.



  6. #6
    SamsungE315
    SamsungE315 is offline
    Member

    Location
    ohio
    Posts
    52 - liked 1 times

    If its not fixed. tell t-mo to give you a new sidekick



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