Cingular charges to port numbers

cingular is stupid they charge you money to port your number. To port a
number they call it change phone number fee at 36 dollars

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› See More: Cingular charges to port numbers

On Thu, 10 Mar 2005 22:44:46 GMT, Spockie <[email protected]> wrote:

>cingular is stupid they charge you money to port your number. To port a
>number they call it change phone number fee at 36 dollars

Not for me. Just bought a Cingular GoPhone and ported a number to it
from a Verizon phone - didn't cost me a dime.

Spockie wrote:
> cingular is stupid they charge you money to port your number. To port a
> number they call it change phone number fee at 36 dollars

If I'm not mistaken, if you order service *before* your port (such as if
you have your phone shipped to you), when they change it, the system
will automatically generate the fee. If you ask nicely, I don't see why
they wouldn't just add a credit to the account.

TH

Did you have that number upon activation though?

I mean did you get one number and then replace that number?

[email protected] wrote in news:[email protected]:

> On Thu, 10 Mar 2005 22:44:46 GMT, Spockie <[email protected]> wrote:
>
>>cingular is stupid they charge you money to port your number. To port a
>>number they call it change phone number fee at 36 dollars
>
> Not for me. Just bought a Cingular GoPhone and ported a number to it
> from a Verizon phone - didn't cost me a dime.
>

On Thu, 10 Mar 2005 23:01:38 GMT, Tropical Haven <[email protected]>
wrote:

>
>
>Spockie wrote:
>> cingular is stupid they charge you money to port your number. To port a
>> number they call it change phone number fee at 36 dollars
>
>If I'm not mistaken, if you order service *before* your port (such as if
>you have your phone shipped to you), when they change it, the system
>will automatically generate the fee. If you ask nicely, I don't see why
>they wouldn't just add a credit to the account.
>
>TH

That's what I did. I explained to the CSR that I was not informed
that it would cost $36 to port my existing Verizon number over to my
new Cellular phone. I had purchased the phone from Amazon, but I
checked the box that I intended to port my existing number. The CSR
said that being I wasn't informed of the charge, he would reverse it.
I think it depends upon how you approach it.

On Thu, 10 Mar 2005 23:10:28 GMT, Spockie <[email protected]> wrote:

>Did you have that number upon activation though?
>
>I mean did you get one number and then replace that number?

Actually, yes. The web system is completely fouled up (avoid it at
all costs for ordering purposes), so even though I went through the
portage request on-line, it vanished and when the phone came in they
assigned it a different number from their pool. To straighten it out
eventually required a trip to a local Cingular store to pick up a new
SIM card, and two days to get the correct number ported.

They _never_ suggested any charge, though, and the only complaint I
have is the time I spent in "voice-mail hell" bouncing around from
department to department until I got someone in the porting department
who actually _listened_ to me. I suppose if I had the phone for a few
months and then decided to port a number, they might be justified at
charging me for changing my number...but given that the paperwork that
came with the phone was pretty clear on what number the phone was
supposed to have, they didn't suggest anything about a "fee" to port
in my Verizon number.

"Dick" <LeadWinger> wrote in message
news:[email protected]...
> On Thu, 10 Mar 2005 23:01:38 GMT, Tropical Haven <[email protected]>
> wrote:
>
> >
> >
> >Spockie wrote:
> >> cingular is stupid they charge you money to port your number. To port a
> >> number they call it change phone number fee at 36 dollars
> >
> >If I'm not mistaken, if you order service *before* your port (such as if
> >you have your phone shipped to you), when they change it, the system
> >will automatically generate the fee. If you ask nicely, I don't see why
> >they wouldn't just add a credit to the account.
> >
> >TH
>
> That's what I did. I explained to the CSR that I was not informed
> that it would cost $36 to port my existing Verizon number over to my
> new Cellular phone. I had purchased the phone from Amazon, but I
> checked the box that I intended to port my existing number. The CSR
> said that being I wasn't informed of the charge, he would reverse it.
> I think it depends upon how you approach it.

Note that the CUSTOMER (i.e., "YOU") must grovel at the big, bad, Cingular's
feet. I'm going to bail, as soon as my ATTWS contractual period ends in 5
months. Screw Cingular.

Jeremy wrote:
> "Dick" <LeadWinger> wrote in message
> news:[email protected]...
>
>>On Thu, 10 Mar 2005 23:01:38 GMT, Tropical Haven <[email protected]>
>>wrote:
>>
>>
>>>
>>>Spockie wrote:
>>>
>>>>cingular is stupid they charge you money to port your number. To port a
>>>>number they call it change phone number fee at 36 dollars
>>>
>>>If I'm not mistaken, if you order service *before* your port (such as if
>>>you have your phone shipped to you), when they change it, the system
>>>will automatically generate the fee. If you ask nicely, I don't see why
>>>they wouldn't just add a credit to the account.
>>>
>>>TH
>>
>>That's what I did. I explained to the CSR that I was not informed
>>that it would cost $36 to port my existing Verizon number over to my
>>new Cellular phone. I had purchased the phone from Amazon, but I
>>checked the box that I intended to port my existing number. The CSR
>>said that being I wasn't informed of the charge, he would reverse it.
>>I think it depends upon how you approach it.
>
>
> Note that the CUSTOMER (i.e., "YOU") must grovel at the big, bad, Cingular's
> feet. I'm going to bail, as soon as my ATTWS contractual period ends in 5
> months. Screw Cingular.

Believe me, they all have thier issues. Verizon Wireless didn't think
twice at sending me a bill of several thousand dollars for "overseas
romaing" after I explicitly made sure that roaming to Canada along the
border was disabled. I guess I had to grovel at big bad Verizon
Wireless's feet...