problem with SyncStation & Win2000

Greetings..
i've bought today the P800 and tried to install the software to synch it
with my pc.
It installed a new port (com5) that it recognize as "USB Cable DCU-11"
The connection manager told me that the port USB is "connected"
but when i try to launch the p800' software everything told me that there is
no phone istalled..
Am i missing something ?
Thanx in advance
Marko

ps: sorry for my english..

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› See More: problem with SyncStation & Win2000

install your phone...

"Marco " Wolverine " Falcetelli" <[email protected]> skrev i
meddelandet news:[email protected]...
> Greetings..
> i've bought today the P800 and tried to install the software to synch it
> with my pc.
> It installed a new port (com5) that it recognize as "USB Cable DCU-11"
> The connection manager told me that the port USB is "connected"
> but when i try to launch the p800' software everything told me that there
is
> no phone istalled..
> Am i missing something ?
> Thanx in advance
> Marko
>
> ps: sorry for my english..
>
>

ehrr.... how ? where is the install ?

"Marco " Wolverine " Falcetelli" <[email protected]> wrote in
message news:[email protected]...
> Greetings..
> i've bought today the P800 and tried to install the software to synch it
> with my pc.
> It installed a new port (com5) that it recognize as "USB Cable DCU-11"
> The connection manager told me that the port USB is "connected"
> but when i try to launch the p800' software everything told me that there
is
> no phone istalled..
> Am i missing something ?
> Thanx in advance
> Marko
>
> ps: sorry for my english..
>
>
My son in law has exactly the same problem with phone not being recognised
so any advice would be great.

Thanks Neil

win2k(or whatever you use)-control panel, phone monitor, check that there
are a phone installed or test communication trubleshooter....


"Marco " Wolverine " Falcetelli" <[email protected]> skrev i
meddelandet news:[email protected]...
> Greetings..
> i've bought today the P800 and tried to install the software to synch it
> with my pc.
> It installed a new port (com5) that it recognize as "USB Cable DCU-11"
> The connection manager told me that the port USB is "connected"
> but when i try to launch the p800' software everything told me that there
is
> no phone istalled..
> Am i missing something ?
> Thanx in advance
> Marko
>
> ps: sorry for my english..
>
>

i use win2000 server, but in phone monitor, when i click on the
troubleshooter... it do not do anything.
on documentation it says that not all install disk has this feature...
:-(
do i have to blown up the phone ? :-(


"Martin O" <[email protected]> ha scritto nel messaggio
news:[email protected]...
> win2k(or whatever you use)-control panel, phone monitor, check that there
> are a phone installed or test communication trubleshooter....
>
>
> "Marco " Wolverine " Falcetelli" <[email protected]> skrev i
> meddelandet news:[email protected]...
> > Greetings..
> > i've bought today the P800 and tried to install the software to synch it
> > with my pc.
> > It installed a new port (com5) that it recognize as "USB Cable DCU-11"
> > The connection manager told me that the port USB is "connected"
> > but when i try to launch the p800' software everything told me that
there
> is
> > no phone istalled..
> > Am i missing something ?
> > Thanx in advance
> > Marko
> >
> > ps: sorry for my english..
> >
> >
>
>