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  1. #1
    Gus Hughes
    Guest
    Can anyone out there give me a customer services telephone number for
    O2 - one which isn't a short dial for people already on their network.
    My phone is supposed to switch over today from Orange and I need to
    get in touch with them about roaming. Have trawled through their site
    and can't find a number anywhere!

    Thanks,

    Gus



    See More: 02 Customer Service Tel Number




  2. #2
    Moldy
    Guest

    Re: 02 Customer Service Tel Number

    On 5 May 2004 06:09:00 -0700, [email protected] (Gus
    Hughes) wrote:

    >Can anyone out there give me a customer services telephone number for
    >O2 - one which isn't a short dial for people already on their network.
    > My phone is supposed to switch over today from Orange and I need to
    >get in touch with them about roaming. Have trawled through their site
    >and can't find a number anywhere!


    It all depends who your o2 service provider is. There is no central
    Cust Services no for o2...

    >
    >Thanks,
    >
    >Gus



    --


    Moldy

    "Then you have the low-carb dieters. This involves the active avoidance of
    life-giving antioxidants while scarfing massive amounts of known carcinogens
    until someone punches you to death for bragging about how much weight you
    lost." - Scott Adams



  3. #3
    Sy/\\/apZ
    Guest

    Re: 02 Customer Service Tel Number

    "Gus Hughes" <[email protected]> wrote in message
    news:[email protected]...
    > Can anyone out there give me a customer services telephone number for
    > O2


    HAhahhahahahahahahahahahahahahahahahahahahahahahahahahahahahahahaha!!!!!!!!!
    !!!!!!!!!!!

    Welcome to [cue thunder and scary organ music] YOUR WORST NIGHTMARE!!!

    You are about to realise why people are leaving O2 in droves. You might
    have checked uk.telecom.mobile first!

    With any luck, it won't be too late for you to get out of your contract.
    Otherwise, accept my sincere condolences as you begin your quest to deal
    with O2 'customer services'.

    --
    Sy/\/apZ





  4. #4
    Moldy
    Guest

    Re: 02 Customer Service Tel Number

    On Wed, 5 May 2004 16:57:00 +0100, "Sy/\\/apZ" <[email protected]>
    wrote:

    >"Gus Hughes" <[email protected]> wrote in message
    >news:[email protected]...
    >> Can anyone out there give me a customer services telephone number for
    >> O2

    >
    >HAhahhahahahahahahahahahahahahahahahahahahahahahahahahahahahahahaha!!!!!!!!!
    >!!!!!!!!!!!
    >
    >Welcome to [cue thunder and scary organ music] YOUR WORST NIGHTMARE!!!
    >
    >You are about to realise why people are leaving O2 in droves. You might
    >have checked uk.telecom.mobile first!
    >
    >With any luck, it won't be too late for you to get out of your contract.
    >Otherwise, accept my sincere condolences as you begin your quest to deal
    >with O2 'customer services'.


    I have had 2 o2 phones since the days of Cellnet (i.e. Pre BT-Cellnet)
    and although they are both through different service providers I have
    not had a single problem with customer services of either.

    --


    Moldy

    "Then you have the low-carb dieters. This involves the active avoidance of
    life-giving antioxidants while scarfing massive amounts of known carcinogens
    until someone punches you to death for bragging about how much weight you
    lost." - Scott Adams



  5. #5
    Mike H
    Guest

    Re: 02 Customer Service Tel Number


    "Gus Hughes" <> wrote in message ...
    > Can anyone out there give me a customer services telephone number for
    > O2 - one which isn't a short dial for people already on their network.


    08705 860860

    Mike.





  6. #6
    Gus
    Guest

    Re: 02 Customer Service Tel Number

    >
    > It all depends who your o2 service provider is. There is no central
    > Cust Services no for o2...


    I though O2 was a network - like Orange? Umm, I bought the phone through
    Carphone Warehouse.

    Thanks,

    Gus





  7. #7
    Steve Martin
    Guest

    Re: 02 Customer Service Tel Number

    The number you want is :- 0870 444 3333
    You will get a voice menu but just follow your instincts.





  8. #8
    JP
    Guest

    Re: 02 Customer Service Tel Number


    "Gus Hughes" <[email protected]> wrote in message
    news:[email protected]...
    > Can anyone out there give me a customer services telephone number for
    > O2 - one which isn't a short dial for people already on their network.
    > My phone is supposed to switch over today from Orange and I need to
    > get in touch with them about roaming. Have trawled through their site
    > and can't find a number anywhere!
    >
    > Thanks,
    >
    > Gus


    both numbers quoted so far (0870 444 3333 & 08705 860 860) are for o2
    direct. if you are with CPW there is a different number. if you can wait
    until this time tommorrow I will get you the number (if someone doesn't post
    the correct one in the mean time)





  9. #9
    fellow_scot
    Guest

    Re: 02 Customer Service Tel Number

    I've had nothing but nightmares from them! I had received an 02 SIM not
    with a mobile but with a gprs pcmcia card. all I had to do was register it.
    Had the number direct from Dell to 02s customer services but got the run
    around.. Always on hold and everytime I got to speak to someone, they gave
    me another number.... it was number after number!!!

    anyways... as far as I know..

    0870 225 6869 02 sales
    0870 567 8678 02 business
    0808 100 9250 02 business sales
    0800 028 8020 02 pay as you go

    there's 3 more I was given but I really don't want to post it as I have no
    idea what department it is.. am still not sure the numbers I have posted are
    to the correct dept. but they are 02..

    am with orange but am looking for another sp that uses different
    frequency..... vodaphone next I think

    "Mike H" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Gus Hughes" <> wrote in message ...
    > > Can anyone out there give me a customer services telephone number for
    > > O2 - one which isn't a short dial for people already on their network.

    >
    > 08705 860860
    >
    > Mike.
    >
    >






  10. #10
    Welshie
    Guest

    Re: 02 Customer Service Tel Number

    theres no point even botherin wth o2 customer care its non existent. ive
    been trying 2 email thm 4r 3WEEKS!!! and they always are either busy or
    havin technical difficulties. any1 else takin this ****?




    "fellow_scot" <[email protected]> wrote in message
    news:[email protected]...
    > I've had nothing but nightmares from them! I had received an 02 SIM not
    > with a mobile but with a gprs pcmcia card. all I had to do was register

    it.
    > Had the number direct from Dell to 02s customer services but got the run
    > around.. Always on hold and everytime I got to speak to someone, they gave
    > me another number.... it was number after number!!!
    >
    > anyways... as far as I know..
    >
    > 0870 225 6869 02 sales
    > 0870 567 8678 02 business
    > 0808 100 9250 02 business sales
    > 0800 028 8020 02 pay as you go
    >
    > there's 3 more I was given but I really don't want to post it as I have no
    > idea what department it is.. am still not sure the numbers I have posted

    are
    > to the correct dept. but they are 02..
    >
    > am with orange but am looking for another sp that uses different
    > frequency..... vodaphone next I think
    >
    > "Mike H" <[email protected]> wrote in message
    > news:[email protected]...
    > >
    > > "Gus Hughes" <> wrote in message ...
    > > > Can anyone out there give me a customer services telephone number for
    > > > O2 - one which isn't a short dial for people already on their network.

    > >
    > > 08705 860860
    > >
    > > Mike.
    > >
    > >

    >
    >






  11. #11
    Welshie
    Guest

    Re: 02 Customer Service Tel Number

    theres no point even botherin wth o2 customer care its non existent. ive
    been trying 2 email thm 4r 3WEEKS!!! and they always are either busy or
    havin technical difficulties. any1 else takin this ****?

    "JP" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Gus Hughes" <[email protected]> wrote in message
    > news:[email protected]...
    > > Can anyone out there give me a customer services telephone number for
    > > O2 - one which isn't a short dial for people already on their network.
    > > My phone is supposed to switch over today from Orange and I need to
    > > get in touch with them about roaming. Have trawled through their site
    > > and can't find a number anywhere!
    > >
    > > Thanks,
    > >
    > > Gus

    >
    > both numbers quoted so far (0870 444 3333 & 08705 860 860) are for o2
    > direct. if you are with CPW there is a different number. if you can wait
    > until this time tommorrow I will get you the number (if someone doesn't

    post
    > the correct one in the mean time)
    >
    >






  12. #12
    Moldy
    Guest

    Re: 02 Customer Service Tel Number

    On Sat, 8 May 2004 11:41:13 +0100, "Welshie" <[email protected]> wrote:

    >theres no point even botherin wth o2 customer care its non existent. ive
    >been trying 2 email thm 4r 3WEEKS!!! and they always are either busy or
    >havin technical difficulties. any1 else takin this ****?


    er, tried phoning them...?

    >
    >
    >
    >
    >"fellow_scot" <[email protected]> wrote in message
    >news:[email protected]...
    >> I've had nothing but nightmares from them! I had received an 02 SIM not
    >> with a mobile but with a gprs pcmcia card. all I had to do was register

    >it.
    >> Had the number direct from Dell to 02s customer services but got the run
    >> around.. Always on hold and everytime I got to speak to someone, they gave
    >> me another number.... it was number after number!!!
    >>
    >> anyways... as far as I know..
    >>
    >> 0870 225 6869 02 sales
    >> 0870 567 8678 02 business
    >> 0808 100 9250 02 business sales
    >> 0800 028 8020 02 pay as you go
    >>
    >> there's 3 more I was given but I really don't want to post it as I have no
    >> idea what department it is.. am still not sure the numbers I have posted

    >are
    >> to the correct dept. but they are 02..
    >>
    >> am with orange but am looking for another sp that uses different
    >> frequency..... vodaphone next I think
    >>
    >> "Mike H" <[email protected]> wrote in message
    >> news:[email protected]...
    >> >
    >> > "Gus Hughes" <> wrote in message ...
    >> > > Can anyone out there give me a customer services telephone number for
    >> > > O2 - one which isn't a short dial for people already on their network.
    >> >
    >> > 08705 860860
    >> >
    >> > Mike.
    >> >
    >> >

    >>
    >>

    >



    --


    Moldy

    "Then you have the low-carb dieters. This involves the active avoidance of
    life-giving antioxidants while scarfing massive amounts of known carcinogens
    until someone punches you to death for bragging about how much weight you
    lost." - Scott Adams



  13. #13
    Sy/\\/apZ
    Guest

    Re: 02 Customer Service Tel Number


    "Welshie" <[email protected]> wrote in message
    news:[email protected]...
    > theres no point even botherin wth o2 customer care its non existent. ive
    > been trying 2 email thm 4r 3WEEKS!!! and they always are either busy or
    > havin technical difficulties. any1 else takin this ****?


    Oh not many people, just anyone with an O2 account that has the audacity to
    expect that 'customer service' means more than simply ignoring all contact
    from paying customers.

    --
    Sy/\/apZ





  14. #14
    Sy/\\/apZ
    Guest

    Re: 02 Customer Service Tel Number


    "Moldy" <moldy@****wit.co.uk> wrote in message
    news:[email protected]...
    > On Sat, 8 May 2004 11:41:13 +0100, "Welshie" <[email protected]> wrote:
    >
    > >theres no point even botherin wth o2 customer care its non existent. ive
    > >been trying 2 email thm 4r 3WEEKS!!! and they always are either busy or
    > >havin technical difficulties. any1 else takin this ****?

    >
    > er, tried phoning them...?


    At 50pence per minute? Can I use your phone?

    --
    Sy/\/apZ





  15. #15
    Moldy
    Guest

    Re: 02 Customer Service Tel Number

    On Mon, 10 May 2004 17:15:05 +0100, "Sy/\\/apZ" <[email protected]>
    wrote:

    >
    >"Moldy" <moldy@****wit.co.uk> wrote in message
    >news:[email protected]...
    >> On Sat, 8 May 2004 11:41:13 +0100, "Welshie" <[email protected]> wrote:
    >>
    >> >theres no point even botherin wth o2 customer care its non existent. ive
    >> >been trying 2 email thm 4r 3WEEKS!!! and they always are either busy or
    >> >havin technical difficulties. any1 else takin this ****?

    >>
    >> er, tried phoning them...?

    >
    >At 50pence per minute? Can I use your phone?


    Since when has national rate been 50p/min...?

    --


    Moldy

    "Then you have the low-carb dieters. This involves the active avoidance of
    life-giving antioxidants while scarfing massive amounts of known carcinogens
    until someone punches you to death for bragging about how much weight you
    lost." - Scott Adams



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