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  1. #1
    Peter Brown
    Guest
    I've got a 7600 and i'm running windows me so i had to download the pc suite
    off the nokia site and not use the one on the supplied disk. i also had to
    download the software drivers for the cable. however somehow i managed to
    muck up the pc suite and so i thought i'd just re-install it. however, i
    can't uninstall it and when i try to install over the top it says that there
    is already a mediaplayer working and it can't be installed until it's
    stopped. however through ctrl, alt and delete i can't see a player running.

    how can i reinstall the suite or stop the media player, so that i can
    reinstall pc suite.

    peter





    See More: pc suite problems




  2. #2
    David
    Guest

    Re: pc suite problems

    Peter Brown wrote:
    > I've got a 7600 and i'm running windows me so i had to download the pc suite
    > off the nokia site and not use the one on the supplied disk. i also had to
    > download the software drivers for the cable. however somehow i managed to
    > muck up the pc suite and so i thought i'd just re-install it. however, i
    > can't uninstall it and when i try to install over the top it says that there
    > is already a mediaplayer working and it can't be installed until it's
    > stopped. however through ctrl, alt and delete i can't see a player running.
    >
    > how can i reinstall the suite or stop the media player, so that i can
    > reinstall pc suite.
    >
    > peter
    >

    Why can't you uninstall the original installation of PC Suite? Is it
    listed in Control Panel|Add or Remove Programs? Or do you get the same
    error message when you try to uninstall? Have you previously installed
    the stand-alone version of media player?
    Generally installing over the top of an ealier version causes problems.
    An uninsatll may leave behind registry keys - try the registry cleaner
    before attempting to reinstall:
    http://www.nokiausa.com/support/phon...,3587i,00.html

    David






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