AT&T's iPhone Store Locator has been posted.

In article <[email protected]>, BruceR
<[email protected]> wrote:

> Well Oxford, that's all very trite but you still haven't answered my
> questions. How is using a PC with or without Windows (which I never said
> I used - ever hear of Linux? I use both) related to a problem with a
> battery? And for the record, it wouldn't hold a charge after plugging
> the thing in to my friend's Apple laptop either. You can hem and haw
> all you want but the fact is that the battery was defective and it took
> Apple 4 returns and escalation to corporate to even run a proper test
> and admit that it was defective and replace the unit.
> I can understand and forgive a defective item but not the horrible
> service I got from Apple which I'm sure that even you will have to admit
> had nothing to do with having a PC or the OS used. In fact, for the 3
> weeks the thing worked, I had no trouble using iTunes. It was just a
> bad battery, poor design in not being able to replace it myself and
> awful service from the manufacturer.

My experience with Apple Support is completely different. A few years
ago, I was given an Apple Airport Base Station. Plugged it in, and it
didn't work. I did all the resetting and things I could think of.

So I called Apple, explained that this was way out of warranty and that
I was not the original purchaser. The next day, I had a refurb'd unit
in exchange.

---

› See More: AT&T's iPhone Store Locator has been posted.

Randall Ainsworth wrote:
> In article <[email protected]>, BruceR
> <[email protected]> wrote:
>
>> Well Oxford, that's all very trite but you still haven't answered my
>> questions. How is using a PC with or without Windows (which I never
>> said I used - ever hear of Linux? I use both) related to a problem
>> with a battery? And for the record, it wouldn't hold a charge after
>> plugging the thing in to my friend's Apple laptop either. You can
>> hem and haw all you want but the fact is that the battery was
>> defective and it took Apple 4 returns and escalation to corporate to
>> even run a proper test and admit that it was defective and replace
>> the unit.
>> I can understand and forgive a defective item but not the horrible
>> service I got from Apple which I'm sure that even you will have to
>> admit had nothing to do with having a PC or the OS used. In fact,
>> for the 3 weeks the thing worked, I had no trouble using iTunes. It
>> was just a bad battery, poor design in not being able to replace it
>> myself and awful service from the manufacturer.
>
> My experience with Apple Support is completely different. A few years
> ago, I was given an Apple Airport Base Station. Plugged it in, and it
> didn't work. I did all the resetting and things I could think of.
>
> So I called Apple, explained that this was way out of warranty and
> that I was not the original purchaser. The next day, I had a refurb'd
> unit in exchange.

Lucky you. Maybe the iPOD service group is different.

Hey, Oxford, you're still holding your breath, right?

Nope. Just checking.

Still no interest in a bleeding edge fashion appliance.




News wrote:
> Just a "few" bugs, eh?
>
> So why don't you hold your breath and I'll tell you "soon enough" when
> I've decided to beta the product.
>
> You can start.... now.
>
> I'll be back to you when I've decided to beta.
>
> So hold your breath until then....
>
>
>
>
> Oxford wrote:
>
>> In article <[email protected]>, News <[email protected]> wrote:
>>
>>
>>> No, "You'll" see.
>>>
>>> No sane person will be paying-to-beta in the real world.
>>
>>
>>
>> No, you don't understand. Apple doesn't do "beta" tests, they actually
>> ship the full "complete" product unless they "specifically" say "beta".
>> The beta program was over this spring for the iPhone. So "you'll" get
>> the full product, with zero to very, very few bugs.
>>
>> Apple isn't like other companies in this regard, they have higher
>> standards. MUCH higher standards, that's why they have such a solid
>> following.
>>
>> "You'll get one soon enough" so don't be too jealous right now...

Since I asked him to give straight answers to my questions he's
disappeared. Probably waiting in line since midnight at his local
Apple/ATT store.

News wrote:
> Hey, Oxford, you're still holding your breath, right?
>
> Nope. Just checking.
>
> Still no interest in a bleeding edge fashion appliance.
>
>
>
>
> News wrote:
>> Just a "few" bugs, eh?
>>
>> So why don't you hold your breath and I'll tell you "soon enough"
>> when I've decided to beta the product.
>>
>> You can start.... now.
>>
>> I'll be back to you when I've decided to beta.
>>
>> So hold your breath until then....
>>
>>
>>
>>
>> Oxford wrote:
>>
>>> In article <[email protected]>, News <[email protected]>
>>> wrote:
>>>> No, "You'll" see.
>>>>
>>>> No sane person will be paying-to-beta in the real world.
>>>
>>>
>>>
>>> No, you don't understand. Apple doesn't do "beta" tests, they
>>> actually ship the full "complete" product unless they
>>> "specifically" say "beta". The beta program was over this spring
>>> for the iPhone. So "you'll" get the full product, with zero to
>>> very, very few bugs. Apple isn't like other companies in this
>>> regard, they have higher
>>> standards. MUCH higher standards, that's why they have such a solid
>>> following.
>>>
>>> "You'll get one soon enough" so don't be too jealous right now...

"Oxford" <[email protected]> wrote in message news:[email protected]...
> Randall Ainsworth <[email protected]> wrote:
>
>> Why is it that everybody who has problems with iPods uses Windows?

Possibly because 95% of all personal computers are Windows PCs?

> yes, Windows is the weak link in the chain for most people no matter
> what they do in life. The iPod is blamed in this case, but 99.9% of the
> time it's actually "MS Windows" or the very poor hardware base on which
> Windows tries to run is the actual problem.
>
> PCs are a huge sea of "junk", but since the dumb people of the world
> thing "computers should be complicated" and shouldn't work correctly,
> PC's win!
>
> Apple "loses" since the societal concept of a problem free PC is foreign
> to their experience.
>
> Thankfully, Apple will win in the end, once all the dumb people die.

Hmmm, I haven't seen Mac's market share increase over the years.
So, all those "dumb" people aren't dying fast enough, right? Either that,
or new "dumb" people are taking their place...
--
John Richards

In article <[email protected]>, John Richards
<[email protected]> wrote:

> Hmmm, I haven't seen Mac's market share increase over the years.
> So, all those "dumb" people aren't dying fast enough, right? Either that,
> or new "dumb" people are taking their place...

If you haven't seen Apple's market share increase lately, you haven't
been paying very good attention. And market share is certainly no
indication of quality. I mean, Britney Spears has sold a lot of
records.

Randall Ainsworth <[email protected]> wrote in
news:300620071045565593%[email protected]:

> In article <[email protected]>, John
> Richards <[email protected]> wrote:
>
>> Hmmm, I haven't seen Mac's market share increase over the years.
>> So, all those "dumb" people aren't dying fast enough, right? Either
>> that, or new "dumb" people are taking their place...
>
> If you haven't seen Apple's market share increase lately, you haven't
> been paying very good attention. And market share is certainly no
> indication of quality. I mean, Britney Spears has sold a lot of
> records.
>

But quality doesn't pay the bills- market share does.

OOPS... That darn pay-to-beta problem again!

---

"Some IPhone Customers Put on Hold
By MAY WONG
AP Technology Writer

Email this story
Printer friendly format
June 30, 2007, 7:03 PM EDT

SAN FRANCISCO -- While many who snapped up Apple Inc.'s iPhone were
using the latest must-have gadget even before leaving the store, some
buyers were put on hold as they experienced frustrating delays in
activating their cell phone service.

"A vast majority" of customers were up and running within minutes, said
Michael Coe, a spokesman for AT&T Inc., the phone's exclusive carrier.
But he acknowledged Saturday that some were facing delays because the
high volume of activation requests were taxing the company's computer
servers.

Tim Johnson of Collegeville, Penn., found himself still staring at a
crippled -- albeit sleek and sexy -- gadget on Saturday afternoon, more
than 18 hours after he had waited in line to buy the device.

"It looks cool, but I can't do anything with it," he said. "I'm angry
and frustrated and feel like I wasted my time standing in line."

Coe wouldn't say how many customers were affected, or how long some of
them would have to wait. The company was working to resolve the issue as
quickly as possible, he said.

Jennifer Bowcock, an Apple spokeswoman, said Apple was also working to
minimize the problem for its customers.


News wrote:
> Hey, Oxford, you're still holding your breath, right?
>
> Nope. Just checking.
>
> Still no interest in a bleeding edge fashion appliance.
>
>
>
>
> News wrote:
>
>> Just a "few" bugs, eh?
>>
>> So why don't you hold your breath and I'll tell you "soon enough" when
>> I've decided to beta the product.
>>
>> You can start.... now.
>>
>> I'll be back to you when I've decided to beta.
>>
>> So hold your breath until then....
>>
>>
>>
>>
>> Oxford wrote:
>>
>>> In article <[email protected]>, News <[email protected]> wrote:
>>>
>>>
>>>> No, "You'll" see.
>>>>
>>>> No sane person will be paying-to-beta in the real world.
>>>
>>>
>>>
>>>
>>> No, you don't understand. Apple doesn't do "beta" tests, they
>>> actually ship the full "complete" product unless they "specifically"
>>> say "beta".
>>> The beta program was over this spring for the iPhone. So "you'll" get
>>> the full product, with zero to very, very few bugs.
>>>
>>> Apple isn't like other companies in this regard, they have higher
>>> standards. MUCH higher standards, that's why they have such a solid
>>> following.
>>>
>>> "You'll get one soon enough" so don't be too jealous right now...

News <[email protected]> wrote in news:[email protected]:

> Coe wouldn't say how many customers were affected, or how long some of
> them would have to wait. The company was working to resolve the issue
as
> quickly as possible, he said.
>

I snapped a picture of the AT&PP store in North Charleston, SC, but
didn't make it before they had let the 8 people standing in line since
8AM (that morning, not Wednesday) had been lead through the legal mill.
The store got 3 demos and 40 units and had sold out around 2PM that
afternoon.

I guess Charleston doesn't get so excited as San Francisco over Apple
products....(c;

Noone was standing around later that afternoon to try them out. I played
with the one I picked up for almost an hour trying out the toys I'd seen
in the demos on YouTube. It's actually pretty neat, except for the lack
of storage...which is what the cell companies want so they can sell you
something.

Watching some YouTube streams as the AT&PP guy came over, bored from the
lack of customers, I asked him if I was going to be able to watch YouTube
on iPhone over AT&PP's network. Of course, totally unaware of the
company's iPhone "terms of use", until I popped it up on the iPhone and
spread my fingers out to widen it so he could read the really FINE print,
he said I could watch TV, listen to music, all on AT&PP, which I showed
him simply wasn't true.

He was still reading the fine print on it as I left the store.

$500 and a no-subsidy 2-year contract it's NOT. It's only 4GB. My Xclef
500 is about the same size but thicker and heavier with its 120GB hard
drive and digital FM radio/MP3 recorder carrying ALL the tunes, not just
a few. 4GB for $500? I thought those days were OVAH!


Larry
--
While in Mexico, I didn't have to press 1 for Spanish.

It just isn't fair.

Larry wrote:
> News <[email protected]> wrote in news:[email protected]:
>
>
>>Coe wouldn't say how many customers were affected, or how long some of
>>them would have to wait. The company was working to resolve the issue
>>as quickly as possible, he said.
>>
>
>
>
> 4GB for $500? I thought those days were OVAH!
>
>
> Larry


Also OVAH is the iPhone-y hype. OVAH and OUT!

Not exactly. You're new here?





Randall Ainsworth wrote:
> In article <[email protected]>, News <[email protected]> wrote:
>
>
>>OOPS... That darn pay-to-beta problem again!
>
>
> Jealous that you didn't get one?

And all this has, ummmm, what to do with Nokia?

Antti

"News" <[email protected]> wrote in message
news:[email protected]...
> Not exactly. You're new here?
>
>
>
>
>
> Randall Ainsworth wrote:
>> In article <[email protected]>, News <[email protected]> wrote:
>>
>>
>>>OOPS... That darn pay-to-beta problem again!
>>
>>
>> Jealous that you didn't get one?

"BruceR" <[email protected]> wrote:

> Well Oxford, that's all very trite but you still haven't answered my
> questions. How is using a PC with or without Windows (which I never said
> I used - ever hear of Linux? I use both) related to a problem with a
> battery? And for the record, it wouldn't hold a charge after plugging
> the thing in to my friend's Apple laptop either. You can hem and haw
> all you want but the fact is that the battery was defective and it took
> Apple 4 returns and escalation to corporate to even run a proper test
> and admit that it was defective and replace the unit.
> I can understand and forgive a defective item but not the horrible
> service I got from Apple which I'm sure that even you will have to admit
> had nothing to do with having a PC or the OS used. In fact, for the 3
> weeks the thing worked, I had no trouble using iTunes. It was just a
> bad battery, poor design in not being able to replace it myself and
> awful service from the manufacturer.

when you sell 17,000+ of anything at day (even a loaf of bread) there
can be 5-10 problems. Obviously a battery issue didn't take 4 tries to
fix, so you are completely lying there. But Apple does screw up and
that's human.

Apple just is the best by about 30% compared to any other PC Vendor for
quality support. They truly care about what they make, it's not just a
"product" for them.

They didn't escalate it to "corporate" for a "proper" test, that
completely is a lie (2nd one in your comments)

So just be honest and 99% of the time Apple fixes things on the very
first try.

In article <[email protected]>, News <[email protected]> wrote:

> Just a "few" bugs, eh?
>
> So why don't you hold your breath and I'll tell you "soon enough" when
> I've decided to beta the product.
>
> You can start.... now.
>
> I'll be back to you when I've decided to beta.
>
> So hold your breath until then....

no bugs so far!

just some ATT activation problems which is ATT, not Apple, the iPhone
works wonderfully, best, most complex consumer product humans have ever
built.

(oh, and don't put your posts at the top, it kinda makes you look like a
newbie)

Bzzzt. Since Apple only sells bundled with AT&T, it's Apple's problem.



none wrote:

> just some ATT activation problems which is ATT, not Apple...