stolen mobile

my daughter has had her nokia mobile stolen
the sim card has probably been changed by now.

what options do i have, is it possible for nokia to disable the phone.
does changing the card also change the number

am pretty sure its one of her so called school mates and so it is likely to
still be in close proximity


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"david" <[email protected]> wrote in message
news:[email protected]...
> my daughter has had her nokia mobile stolen
> the sim card has probably been changed by now.
>
> what options do i have, is it possible for nokia to disable the phone.
> does changing the card also change the number
>
> am pretty sure its one of her so called school mates and so it is likely
to
> still be in close proximity

Report it to the police, then to the network. They should be able to bar
it via the IMEI number.

Ivor

"Ivor Jones" <[email protected]> wrote in message
news:[email protected]...
> Report it to the police, then to the network. They should be able to bar
> it via the IMEI number.

And just to expand a little on this... reporting it stolen to the police
they should give you a "crime number", which is essential if you want to get
your phone insurance people to pay out. Reporting it stolen to your network
provider will result in the SIM card being blocked. This will prevent that
phone number/sim card ever being used again. If they have a record of the
IMEI number, or if you have a record of it and you give it to them (it will
be printed on the box), then the network can also block the handset as well.
This will prevent anyone ever using the handset again - even with a
different SIM card.

Adam

thanks
just a point,
when i call the number it diverts directly to answer service, does that mean
its turned off or just that the sim has been taken out
dm


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"david" <[email protected]> wrote in message
news:[email protected]...
> thanks
> just a point,
> when i call the number it diverts directly to answer service, does that
mean
> its turned off or just that the sim has been taken out

Depends if you've reported it to the provider...otherwise they're (thief)
likely to be using your credit or topping up your bill

It could be either - what system do you use? Contract (pay per monthly) or a
voucher system...?

pay as you go


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"david" <[email protected]> wrote in message
news:[email protected]...
> pay as you go

As far as I know, it doesn't matter if you're on PAYG or contract as to how
voice mail works... if the phone is off, out of range, or the sim is taken
out, or if they're in a call on the phone (and don't have call waiting
turned on) you will be diverted to voicemail (assuming you have voicemail
turned on).

Assuming you've tried calling the phone several times over a long period,
it's unlikely they're on the phone all this time. It is more likely the
phone is off (either switched off, or battery has run out). If you or your
daughter was sensible enough to set a pin for her SIM card this means they
won't be able to use SIM to make any more calls, but they may still be able
to use the phone with a different SIM card. If you didn't set a PIN for the
SIM then they just need to charge the phone or turn it on again to use it.

If you tell your provider the IMEI number of the phone (which you may have
got from the box, or before it was stolen behind battery cover of the phone,
or by dialling *#06# on the phone) then they can block the phone from being
used.

Adam

"david" <[email protected]> wrote in message
news:[email protected]...
| my daughter has had her nokia mobile stolen
| the sim card has probably been changed by now.
|
| what options do i have, is it possible for nokia to disable the phone.
| does changing the card also change the number
|
| am pretty sure its one of her so called school mates and so it is likely
to
| still be in close proximity
|
|
| ---
| Outgoing mail is certified Virus Free.
| Checked by AVG anti-virus system (http://www.grisoft.com).
| Version: 6.0.522 / Virus Database: 320 - Release Date: 29/09/2003
|
|

was she showing off her cell or something? in future, make her have the
habit that the cell never leaves the pocket without a good reason to use it
(making a call/typing a sms/reading a sms). that's how i keep so many phones
(with me/on me/at home etc) since 1998 and have never lost one. ive never
used a leather holster too ;-)

David

As above report it to the Police and either your mobile phone service
provider or follow the links from immobilise and find the number for the
appropriate provider and payg or contract.


http://www.immobilise.com/

Bri Snail