what shall I do if my PCS Advantage Agreement expires?

[email protected] wrote:
>
> On 18 Nov 2003 13:25:32 GMT, [email protected] (DSL GURU) wrote:
>
> >You rate plans stays the same after expiration of the "Advantage Agreement"

Not really. The last time my AA expired they just started billing me
by the minute. The next bill I got was for $400+ dollars.

When I called to ask why, CS told me because my contract with them had
expired, and I was getting billed the FULL per minute Rate.
(this was with 2 phones).

Of course no one had ever called me. I HAD to call CS to get a retention
plan. And ended up having to pay the whole $400+ bill.

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› See More: what shall I do if my PCS Advantage Agreement expires?

Orac wrote:
>
> In article <[email protected]>,
> daboo <[email protected]> wrote:
>
> > Last year I called retention and I got a deal ; my sprint site was
> > showing Advantage Agreement till last week.
> > Now the this Advantage Agreement is expired , arethey going to charge
> > me more?
>
> No. I've had a retention deal for a year and a couple of months now.
> They didn't up the rate when it expired.

They SURE DID on mine.

"Michael Arends" <[email protected]> wrote in message
news:[email protected]...
> [email protected] wrote:
> >
> > On 18 Nov 2003 13:25:32 GMT, [email protected] (DSL GURU) wrote:
> >
> > >You rate plans stays the same after expiration of the "Advantage
Agreement"
>
> Not really. The last time my AA expired they just started billing me
> by the minute. The next bill I got was for $400+ dollars.
>
> When I called to ask why, CS told me because my contract with them had
> expired, and I was getting billed the FULL per minute Rate.
> (this was with 2 phones).
>
> Of course no one had ever called me. I HAD to call CS to get a retention
> plan. And ended up having to pay the whole $400+ bill.

That has never happened with yours truly. In addition Michael, I don't
remember seeing any other posts with similar problems listed.

I suspect that something screwy happened to the coding on your account.

Bob