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- 12-05-2003, 12:33 PM #1PDA ManGuest
Well here's a shocking piece of news:
WLNP problems mount; FCC questions AT&T Wireless
Just as many analysts predicted (including us), subscribers across the
country are experiencing difficulties porting their numbers through the new
FCC wireless portability mandate. It seems the carriers were under-prepared
for the process. While some users have been able to switch smoothly, others
have their phone numbers trapped in limbo between carriers. According to
some, AT&T Wireless has been the worst offender in terms of moving
subscribers off its network and on to other service providers. The FCC has
given AT&T Wireless until Wednesday of next week to come up with an adequate
explanation for its poor WLNP performance. Many speculate that the FCC may
take action against AT&T Wireless if its explanation is not deemed adequate.
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› See More: NEWS: WLNP Problems Mount; FCC Questions AT&T Wireless
- 12-05-2003, 12:59 PM #2James TullinGuest
Re: NEWS: WLNP Problems Mount; FCC Questions AT&T Wireless
In article <[email protected]>,
"PDA Man" <[email protected]> wrote:
> Well here's a shocking piece of news:
>
> WLNP problems mount; FCC questions AT&T Wireless
> Just as many analysts predicted (including us), subscribers across the
> country are experiencing difficulties porting their numbers through the new
> FCC wireless portability mandate. It seems the carriers were under-prepared
> for the process. While some users have been able to switch smoothly, others
> have their phone numbers trapped in limbo between carriers. According to
> some, AT&T Wireless has been the worst offender in terms of moving
> subscribers off its network and on to other service providers. The FCC has
> given AT&T Wireless until Wednesday of next week to come up with an adequate
> explanation for its poor WLNP performance. Many speculate that the FCC may
> take action against AT&T Wireless if its explanation is not deemed adequate.
Given that today's Washington Post says:
"Many consumers appear bewildered and unsure whom to blame. Chris and
Kathy Brady, an Arlington couple who have been trying to switch their
phones from AT&T to Verizon Wireless for 11 days, are at odds about
what's really happening.
"Verizon can't get the job done," said Kathy Brady.
"No, it's AT&T's problem," said her husband.
Initially, Chris Brady was told there was a software problem. Five days
later, Verizon Wireless told Brady the order was missing his middle
initial, L., and the last four digits of his Zip code, 22204-1663. Later
the same day, an AT&T representative told him his order couldn't be
processed because his $253 check for his previous bill hadn't cleared."
That is a clear Violation of FCC Guidelines which say Port first,
collect any monies owed later.
- 12-05-2003, 01:46 PM #3The RoadkillGuest
Re: NEWS: WLNP Problems Mount; FCC Questions AT&T Wireless
PDA Man wrote:
> Well here's a shocking piece of news:
>
> WLNP problems mount; FCC questions AT&T Wireless
> Just as many analysts predicted (including us), subscribers across the
> country are experiencing difficulties porting their numbers through the new
> FCC wireless portability mandate. It seems the carriers were under-prepared
> for the process. While some users have been able to switch smoothly, others
> have their phone numbers trapped in limbo between carriers. According to
> some, AT&T Wireless has been the worst offender in terms of moving
> subscribers off its network and on to other service providers. The FCC has
> given AT&T Wireless until Wednesday of next week to come up with an adequate
> explanation for its poor WLNP performance. Many speculate that the FCC may
> take action against AT&T Wireless if its explanation is not deemed adequate.
Here's a Reuters link on the story..
http://www.reuters.com/newsArticle.j...toryID=3941305
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- 12-05-2003, 01:50 PM #4Thomas T. VeldhouseGuest
Re: NEWS: WLNP Problems Mount; FCC Questions AT&T Wireless
"James Tullin" <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>,
> "PDA Man" <[email protected]> wrote:
>
> Given that today's Washington Post says:
>
>
> "Many consumers appear bewildered and unsure whom to blame. Chris and
> Kathy Brady, an Arlington couple who have been trying to switch their
> phones from AT&T to Verizon Wireless for 11 days, are at odds about
> what's really happening.
>
> "Verizon can't get the job done," said Kathy Brady.
>
> "No, it's AT&T's problem," said her husband.
>
> Initially, Chris Brady was told there was a software problem. Five days
> later, Verizon Wireless told Brady the order was missing his middle
> initial, L., and the last four digits of his Zip code, 22204-1663. Later
> the same day, an AT&T representative told him his order couldn't be
> processed because his $253 check for his previous bill hadn't cleared."
>
>
> That is a clear Violation of FCC Guidelines which say Port first,
> collect any monies owed later.
When are you going to port your phone out of here Phillip? Steven? Patrick
Bosley? Whatever. Please, go to AT&T and leave Sprint PCS alone.
Tom Veldhouse
- 12-05-2003, 01:53 PM #5Bill RolandGuest
Re: NEWS: WLNP Problems Mount; FCC Questions AT&T Wireless
Who said anything about Sprint PCS?
"Thomas T. Veldhouse" <[email protected]> wrote in message
news:[email protected]...
>
> "James Tullin" <[email protected]> wrote in message
> news:[email protected]...
> > In article <[email protected]>,
> > "PDA Man" <[email protected]> wrote:
> >
> > Given that today's Washington Post says:
> >
> >
> > "Many consumers appear bewildered and unsure whom to blame. Chris and
> > Kathy Brady, an Arlington couple who have been trying to switch their
> > phones from AT&T to Verizon Wireless for 11 days, are at odds about
> > what's really happening.
> >
> > "Verizon can't get the job done," said Kathy Brady.
> >
> > "No, it's AT&T's problem," said her husband.
> >
> > Initially, Chris Brady was told there was a software problem. Five days
> > later, Verizon Wireless told Brady the order was missing his middle
> > initial, L., and the last four digits of his Zip code, 22204-1663. Later
> > the same day, an AT&T representative told him his order couldn't be
> > processed because his $253 check for his previous bill hadn't cleared."
> >
> >
> > That is a clear Violation of FCC Guidelines which say Port first,
> > collect any monies owed later.
>
> When are you going to port your phone out of here Phillip? Steven?
Patrick
> Bosley? Whatever. Please, go to AT&T and leave Sprint PCS alone.
>
> Tom Veldhouse
>
>
- 12-05-2003, 02:34 PM #6Thomas T. VeldhouseGuest
Re: NEWS: WLNP Problems Mount; FCC Questions AT&T Wireless
"Bill Roland" <[email protected]> wrote in message
news:Go5Ab.45841$Ac3.22389@lakeread01...
> Who said anything about Sprint PCS?
>
Sorry, a long history with this guy in alt.cellular.sprintpcs. I did not
notice that he (and therefore I) crossposted.
Tom Veldhouse
- 12-05-2003, 02:37 PM #7Steven J SobolGuest
Re: NEWS: WLNP Problems Mount; FCC Questions AT&T Wireless
In alt.cellular.sprintpcs Bill Roland <[email protected]> wrote:
> Who said anything about Sprint PCS?
Oh, "James" is a guy who trolls the Sprint newsgroup trying to drive
everyone away from Sprint. That was why Sprint was mentioned. He's recently
started showing up in the other newsgroups.
Those of us who are in a.c.spcs have noted almost 40 screenname/id changes
in the few months since he started his little game.
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888.480.4NET (4638) * 248.724.4NET * [email protected]
- 12-05-2003, 05:03 PM #8Bill RolandGuest
Re: NEWS: WLNP Problems Mount; FCC Questions AT&T Wireless
Ahhh, I see, makes sense now. Thanks.
"Steven J Sobol" <[email protected]> wrote in message
news:[email protected]...
> In alt.cellular.sprintpcs Bill Roland <[email protected]> wrote:
> > Who said anything about Sprint PCS?
>
> Oh, "James" is a guy who trolls the Sprint newsgroup trying to drive
> everyone away from Sprint. That was why Sprint was mentioned. He's
recently
> started showing up in the other newsgroups.
>
> Those of us who are in a.c.spcs have noted almost 40 screenname/id changes
> in the few months since he started his little game.
>
> --
> JustThe.net Internet & New Media Services
> 22674 Motnocab Road * Apple Valley, CA 92307-1950
> Steve Sobol, Proprietor
> 888.480.4NET (4638) * 248.724.4NET * [email protected]
- 12-11-2003, 05:27 AM #9Matthew LindeenGuest
Re: AT&T Wireless
In article <[email protected]>,
"Tony Clark" <[email protected]> wrote:
> And when they aren't screwing up number ports they are screwing up accounts
> like mine by moving my second phone service to someone elses account, who
> immediately had the service turned off.
Thats what happens when you Outsource computer work.
ATTWS billing is so bad, is why they now require automatic debiting of
your credit card.
- 12-11-2003, 10:35 AM #10SteveGuest
Re: AT&T Wireless
Matthew Lindeen <[email protected]> wrote in message news:<[email protected]>...
> In article <[email protected]>,
> "Tony Clark" <[email protected]> wrote:
>
> > And when they aren't screwing up number ports they are screwing up accounts
> > like mine by moving my second phone service to someone elses account, who
> > immediately had the service turned off.
>
>
> Thats what happens when you Outsource computer work.
>
> ATTWS billing is so bad, is why they now require automatic debiting of
> your credit card.
What are you talking about? There is no requirement of auto bill
pay. And i love ignorant blanket statements about things like.... oh
lets say billing. 9 times out of 10 its something the customer used
but does not want to pay for, but lets just say for fun that you had
an actual problem. That doesent mean all 20 million customers are
having problems, and they dont require auto bill pay. Just like you
made that up,you are also probably "creating" the problem you had with
your bill.
- 12-11-2003, 10:42 AM #11StewartGuest
Re: AT&T Wireless
In article <[email protected]>,
[email protected] (Steve) wrote:
> What are you talking about? There is no requirement of auto bill
> pay. And i love ignorant blanket statements about things like.... oh
> lets say billing. 9 times out of 10 its something the customer used
> but does not want to pay for, but lets just say for fun that you had
> an actual problem. That doesent mean all 20 million customers are
> having problems, and they dont require auto bill pay. Just like you
> made that up,you are also probably "creating" the problem you had with
> your bill.
WRONG: Here it is verbatim from the web site:
Remember, to maintain the benefits and pricing of our exclusive online
deals, after you receive you phone, you will need to do the following at
the AT&T Wireless online service center (www.attwireless.com/ocs):
* Register for online customer service
* Establish a recurring billing relationship
* Sign up for paperless billing (after you receive your first paper
bill)
- 12-11-2003, 12:51 PM #12Steven J SobolGuest
Re: AT&T Wireless
In alt.cellular.sprintpcs Stewart <[email protected]> wrote:
> WRONG: Here it is verbatim from the web site:
>
> Remember, to maintain the benefits and pricing of our exclusive online
> deals, after you receive you phone, you will need to do the following at
> the AT&T Wireless online service center (www.attwireless.com/ocs):
>
> * Register for online customer service
> * Establish a recurring billing relationship
> * Sign up for paperless billing (after you receive your first paper
> bill)
Ah, Phillipe/matthew/stewart... manipulating facts again?
That says specifically "to maintain the benefits and pricing of our exclusive
online deals". Has anyone been forced to pay with a credit card when
activating at a store?
--
JustThe.net Internet & New Media Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]
- 12-11-2003, 01:03 PM #13Thomas T. VeldhouseGuest
Re: AT&T Wireless
"Stewart" <[email protected]> wrote in message
news:[email protected]...
>
> WRONG: Here it is verbatim from the web site:
>
> Remember, to maintain the benefits and pricing of our exclusive online
> deals, after you receive you phone, you will need to do the following at
> the AT&T Wireless online service center (www.attwireless.com/ocs):
>
> * Register for online customer service
> * Establish a recurring billing relationship
> * Sign up for paperless billing (after you receive your first paper
> bill)
Well Phillip, you seem to be desparate to change your ID so that somebody
will listen to you. Why yet another change? Can you example to all these
people why are are such a fraud?
Tom Veldhouse
- 12-11-2003, 01:05 PM #14StewartGuest
Re: AT&T Wireless
In article <[email protected]>,
Steven J Sobol <[email protected]> wrote:
> In alt.cellular.sprintpcs Stewart <[email protected]> wrote:
> > WRONG: Here it is verbatim from the web site:
> >
> > Remember, to maintain the benefits and pricing of our exclusive online
> > deals, after you receive you phone, you will need to do the following at
> > the AT&T Wireless online service center (www.attwireless.com/ocs):
> >
> > * Register for online customer service
> > * Establish a recurring billing relationship
> > * Sign up for paperless billing (after you receive your first paper
> > bill)
>
> Ah,.. manipulating facts again?
>
> That says specifically "to maintain the benefits and pricing of our exclusive
> online deals". Has anyone been forced to pay with a credit card when
> activating at a store?
Has anyone not been required when signing up online?
- 12-11-2003, 01:06 PM #15Peter PanGuest
Re: AT&T Wireless
"Steven J Sobol" <[email protected]> wrote in message
news:[email protected]...
> In alt.cellular.sprintpcs Stewart <[email protected]> wrote:
> > WRONG: Here it is verbatim from the web site:
> >
> > Remember, to maintain the benefits and pricing of our exclusive online
> > deals, after you receive you phone, you will need to do the following at
> > the AT&T Wireless online service center (www.attwireless.com/ocs):
> >
> > * Register for online customer service
> > * Establish a recurring billing relationship
> > * Sign up for paperless billing (after you receive your first paper
> > bill)
>
> Ah, Phillipe/matthew/stewart... manipulating facts again?
>
> That says specifically "to maintain the benefits and pricing of our
exclusive
> online deals". Has anyone been forced to pay with a credit card when
> activating at a store?
>
>
> --
> JustThe.net Internet & New Media Services
> 22674 Motnocab Road * Apple Valley, CA 92307-1950
> Steve Sobol, Proprietor
> 888.480.4NET (4638) * 248.724.4NET * [email protected]
What does a store have to do with it? The statement was made that the
provider *NEVER* requires a recurring billing relationship. The statement
wasn't that *ONLY* stores don't require them.
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