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  1. #1
    News Poster
    Guest
    I strongly suspect that the Federal rules surrounding
    porting phone numbers do _not_ allow extra charges
    but would like to have opinions of the knowledgeable
    people in this group:

    -Sprint insisted had to sign up for at least a one year
    plan where I had been month to month before changing my
    phone number with them.

    -Sprint verbally said my monthly charge would not change
    but my first bill afte the change showed a $5 month
    increase with no explanation.

    -Made the change mid month. Next invoice shows double the
    cost - i.e. they billed me a full month for May 1-5 and
    a second full month for the May 6-31 period.

    Is there a clear listing somewhere of the rules which phone
    companies must comply with as part of the number porting process?



    See More: Porting a Phone Number to Sprint PCS - Financial Downside?




  2. #2
    Steven J Sobol
    Guest

    Re: Porting a Phone Number to Sprint PCS - Financial Downside?

    News Poster <[email protected]> wrote:
    > I strongly suspect that the Federal rules surrounding
    > porting phone numbers do _not_ allow extra charges
    > but would like to have opinions of the knowledgeable
    > people in this group:
    >
    > -Sprint insisted had to sign up for at least a one year
    > plan where I had been month to month before changing my
    > phone number with them.


    Changing a phone number and remaining with the same provider is NOT
    porting.

    > -Sprint verbally said my monthly charge would not change
    > but my first bill afte the change showed a $5 month
    > increase with no explanation.


    This has nothing to do with porting. Were you able to get this corrected?

    > -Made the change mid month. Next invoice shows double the
    > cost - i.e. they billed me a full month for May 1-5 and
    > a second full month for the May 6-31 period.


    Sounds like another screwup but again, has nothing to do with porting.

    > Is there a clear listing somewhere of the rules which phone
    > companies must comply with as part of the number porting process?


    Doesn't apply. You didn't port your number. Porting your number means you
    move from one carrier to another. You didn't. (Unless you had a Sprint line
    already and moved a number from another carrier to that line, but absent any
    statement from you that you did, I assumed you just changed from one Sprint
    number to another.


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