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- 11-20-2004, 07:45 AM #1RayGuest
In the past few days, I have received several calls from an 877 area
code number, but when I try to answer, it has already hung up.
I called the number back once and it turned out to be Sprint PCS
themselves telemarketing -- pushing additional lines and phones. I
asked them to take me off the list.
The next day, I got another call and this time, a woman with a heavy
accent was on the line, pushing the same products. I was very assertive
with her and told her to take me off the list and never call again.
First of all, isn't it illegal to telemarket cell phone subscribers?
Also, my number is on the don't call list. Also, these junk calls are
using up my minutes.
How do we stop this?
› See More: Sprint telemarketing
- 11-20-2004, 09:42 AM #2Scott StephensonGuest
Re: Sprint telemarketing
"Ray" <[email protected]> wrote in message
news:MTHnd.362950$wV.286019@attbi_s54...
> In the past few days, I have received several calls from an 877 area
> code number, but when I try to answer, it has already hung up.
>
> I called the number back once and it turned out to be Sprint PCS
> themselves telemarketing -- pushing additional lines and phones. I
> asked them to take me off the list.
>
> The next day, I got another call and this time, a woman with a heavy
> accent was on the line, pushing the same products. I was very assertive
> with her and told her to take me off the list and never call again.
>
> First of all, isn't it illegal to telemarket cell phone subscribers?
Not if the company calling is the one providing the cellular service.
> Also, my number is on the don't call list.
So? They have a business relationship with you- they are exempt from DNC.
>Also, these junk calls are
> using up my minutes.
Good point.
>
> How do we stop this?
If you specifically asked them to remove you from their internal call list,
they must do so. However, it might be unrealistic to expect to come off in
a matter of hours or minutes- I'm pretty sure that the two people you've
talked to don't sit next to each other in the office.
- 11-20-2004, 10:40 AM #3Steve SobolGuest
Re: Sprint telemarketing
Scott Stephenson wrote:
> So? They have a business relationship with you- they are exempt from DNC.
I only know for sure that it's illegal to make prerecorded calls to a device
where the user is paying for airtime. Not sure about human calls.
--
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PGP Key available from your friendly local key server (0xE3AE35ED)
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- 11-21-2004, 02:59 AM #4CentralGuest
Re: Sprint telemarketing
On Sat, 20 Nov 2004 08:40:09 -0800, Steve Sobol wrote:
> Scott Stephenson wrote:
>
>> So? They have a business relationship with you- they are exempt from DNC.
>
> I only know for sure that it's illegal to make prerecorded calls to a device
> where the user is paying for airtime. Not sure about human calls.
But how sure are you about the recent, last few years, regulation that put
exceptions in for businesses you have a working/established relationship
with? For example to allow sprintpcs to send you an automated phone
call about a bill or technical issue.
- 11-21-2004, 11:10 AM #5Steve SobolGuest
Re: Sprint telemarketing
Central wrote:
> On Sat, 20 Nov 2004 08:40:09 -0800, Steve Sobol wrote:
>
>
>>Scott Stephenson wrote:
>>
>>
>>>So? They have a business relationship with you- they are exempt from DNC.
>>
>>I only know for sure that it's illegal to make prerecorded calls to a device
>>where the user is paying for airtime. Not sure about human calls.
>
>
> But how sure are you about the recent, last few years, regulation that put
> exceptions in for businesses you have a working/established relationship
> with?
I'm not. There is a mailing list for prerecorded phone calls, though:
http://www.do-not-call.com/prerecord-l.htm
You will probably find more useful information there...
--
JustThe.net Internet & New Media Services, http://JustThe.net/
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
PGP Key available from your friendly local key server (0xE3AE35ED)
Apple Valley, California Nothing scares me anymore. I have three kids.
- 11-22-2004, 09:01 AM #6Robert EdenGuest
Re: Sprint telemarketing
When I got the call, the person started off by saying that this is SprintPCS
and you are not being charged airtime for the call.
Robert
- 11-23-2004, 02:04 PM #7Isaiah BeardGuest
Re: Sprint telemarketing
Steve Sobol wrote:
> I only know for sure that it's illegal to make prerecorded calls to a
> device where the user is paying for airtime. Not sure about human calls.
Further, I would certainly hope that Sprint PCS would have the
wherewithal to at least make sure that telemarketing calls from the same
company were airtime-free. If not, I'd definitely advocate MAKING it
free through a dropped call credit... considering I would gladly "drop"
a telemarketing call.
--
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