- 08-30-2013, 01:53 PM #1Newbie
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- 3
Howdy folks, I was hoping someone could help me with this.
I just recently took in a Chinese international student. When he connects to our WI-FI he is getting very slow internet speeds, when I test my desktop I'm showing a download of 19.7 Megs, when he tests his phone he's getting barely 250 k .
I have a sneaking suspicion that it has to do that it is an international phone. It's an IPhone 5 though I can't really check the settings or anything because I don't actually speak Chinese myself.
Has anyone else ran into this situation or have another suggestion?
Thanks in advance.
› See More: Very slow wi-fi connection with Chinese iPhone 5
- 08-30-2013, 02:52 PM #2
- 08-30-2013, 03:04 PM #3Newbie
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Re: Slow phone (international)
No he didn't have any issues before, though before he was still in China and it's his first time in Canada.
- 08-30-2013, 05:24 PM #4Newbie
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Re: Slow phone (international)
Sorry for the double post here, but I was just thinking, With standard troubleshooting we used to remove the battery for a few min to jump start the phone into grabbing a local tower, however the Iphone 5's battery does not come out , as I understand it. Does anyone know if there is an alternate way to get it to grab a local tower? I'm wondering if it is still routing his calls at his home.
- 08-31-2013, 12:12 PM #5
Re: Very slow wi-fi connection with Chinese iPhone 5
It's hard to say why it's not connecting to your wi-fi router at a higher speed. It may have something to do with it not negotiating protocols correctly. I would have him connect to another router somewhere else, like at a Tim Hortons or whatever is close by.
Regarding the cellular connection - is he using a different local sim or the same sim from his provider?
- 09-02-2013, 12:06 AM #6
Re: Very slow wi-fi connection with Chinese iPhone 5
Why do not try Android phone?
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