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- 06-03-2019, 03:23 AM #1Newbie
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- 09-10-2022, 01:53 AM #2Phone Maniac
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Re: RPA Can Change the Face Of Customer Support
Conversational Ticketing vs. Email Ticketing: Which is Better for IT Support?
- 09-10-2022, 01:54 AM #3
Re: RPA Can Change the Face Of Customer Support
If you are looking to build conversational ticketing from ground up, a stand-alone ticketing system with thena Integration is a good way to go. Standalone ticketing systems are the best fit for you if your organization is small or are still in the initial stages of Helpdesk development.
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