Hi, I'm new here.

I have a friend who I cannot call, and we can't understand why.

The friend says they don't get the calls. And when I leave a voice message they never get the messages either.

Even their family cannot get through.

How is this possible? Why can I hear their phone ring, and I can leave a message, but they don't get it? Can this be a service provider issue?

I'm a total phone newbie, so your help in understanding this would be greatly appreciated.

The friend has ATT Cingular. I don't.

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