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WARNING! When you factory reset your phone, all your personal data located on the phones internal memory will be deleted. This includes downloaded content, contacts, ringtones, media files, apps etc. In addition, settings will be restored to factory values, however data stored on the SD and SIM cards will not be affected.
NOTE: Before you factory reset your phone, you can visit this thread for instructions on how to back up data, and this thread on a guide to restore data.
Factory Reset via Settings:
- Launch Settings
- Scroll to Personal and tap Backup & reset
- Enable or disable Automatic Restore and Back up my data
- Tap Reset phone
- If your phone is protected by a lock screen / PIN / password etc. enter it to proceed
- Optionally, choose whether to Erase SD Card too (WARNING by enabling this option all data on the SD card will be deleted during the factory reset)
- Tap OK to confirm
Factory Reset via Recovery:
NOTE: In case your phone freezes, crashes, or otherwise prevents you from resetting it via Settings, you can try resetting the phone from the Android System Recovery menu, which can be accessed by performing a combination of button presses.
- Make sure the phone is powered OFF
- Press and hold Power and Volume down at the same time
- Once the phone vibrates, release Power
- At the hTC download menu, release volume down too
- Press volume down repeatedly to navigate the menu and highlight Reboot to bootloader
- Press Power to select the highlighted option
- Press Volume down to highlight Boot to Recovery mode and press Power
- Once you gain access to the No Command screen, press and hold Power then tap Volume down
- Release Power once in the Android Recovery menu
- In Recovery, press volume down repeatedly to navigate to and highlight wipe data / factory reset
- Press Power to confirm
- Highlight Yes delete all user data and press Power
- Wait for the phone to reset. Once done, highlight Reboot system now and press Power
Check for OS Updates:
NOTE: After you have reset your phone, its recommended to keep the OS up to date at all times. To do this:
- Open the apps drawer
- Launch Settings
- Scroll to and tap About
- Tap Software information
- Check if a new update is available. If applicable, follow the on-screen prompts to download and apply available updates (NOTE: the update process will require at least one reboot)
› See More: HTC One X10: Factory Reset via Settings/Recovery; Check for OS Updates
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