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WARNING! Factory resetting your phone will result in the deletion of all of your personal data stored on the devices internal memory, including apps, contacts, downloaded content, media files etc. Furthermore, the phones settings will be restored to factory values.
NOTE: Before factory resetting your device, you can visit this thread for instructions on how you can back up data, or this thread for instructions on how you can restore data.
Factory Reset via Settings:
- Tap Apps on the home screen
- Open Settings
- If necessary, tap Menu and switch to List view
- Tap Backup & reset under Personal
- Select or clear the check boxes associated with Automatic restore and Back up my data
- Tap Backup account and if necessary, follow the on-screen instructions to sign in with your Google account
- Tap Factory data reset
- Optionally, enable Erase SD Card
- Tap Reset Phone > Next > Delete all
- Tap OK to confirm
Factory Reset via Recovery:
NOTE: If you are unable to reset the phone using the method above, alternatively you can try factory resetting it via the Recovery menu. Recovery can be accessed by performing a combination of button presses, as follows:
- First, make sure the phone is turned off
- Press and hold Volume down and Power at the same time
- At the LG logo, release and quickly re-hold the Power key
- When the Factory data reset screen appears, release all hardware buttons
- Press Volume down to highlight Yes
- Press Power to select the highlighted option
- When prompted to Erase all user data and restore default settings, highlight Yes and press Power
Check for OS Updates:
NOTE: Once youre done resetting your phone, its recommended to check if newer software updates are available for download. To do this:
- Make sure your phone is connected to an active Wi-Fi network
- Tap Apps on the home screen
- Open Settings
- If necessary, press Menu and switch to List view
- Swipe to System and tap About phone
- Tap Update Center > System updates
- Tap Check for Updates. If a newer software version is available, follow the on-screen steps to download and apply it
› See More: LG Zero: Factory Reset and Check for OS Updates
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