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WARNING! When you master reset your phone, all personal information stored on the devices internal memory will be deleted, including contacts, downloaded content, ringtones, media files etc. In addition, all settings will be restored to factory values.
NOTE: Before you reset the device, you can visit this thread for instructions on how to back up data, or this thread for instructions on restoring data on the LG K10.
Master Reset via Settings:
- Tap Apps on the home screen
- Go to Settings
- If necessary, tap Menu to switch to List view
- Tap Backup & reset under Personal
- Tick the check boxes associated with Back up my data and Automatic restore
- Tap Backup account and select or sign in with / create a Google account
- Tap Factory data reset
- Optionally, you can select Erase SD Card too (WARNING! This will format the SD Card and will remove all data stored on it)
- Tap Reset Phone > Next
- Tap Delete all > OK
Factory Reset via Recovery:
NOTE: If you are unable to reset the phone using the method above, you can try resetting the device from the Recovery menu instead. You can access Android Recovery by performing a combination of button presses, as follows:
- First, make sure the smartphone is turned off
- Next, press and hold Volume Down and Power at the same time
- When the LG logo appears, release and quickly re-hold Power
- At the Factory data reset prompt, use Volume Down to highlight Yes
- Press Power to select the highlighted option
- Using Volume down, highlight Erase all user data and restore default settings
- Press Power
- Use Volume Down to highlight Yes and press Power again
- Once the phone resets, it will reboot in normal mode
Check for OS Updates:
NOTE: After a fresh factory reset, its recommended to check if new software updates are available for download. To do this:
- Tap Apps on the home screen
- Open Settings
- If necessary, tap Menu and switch to List view
- Scroll to and tap About phone
- Verify if a new OS version is available, and if necessary, follow the on-screen prompts to download and install the update(s)
› See More: LG K10: Master Reset (Settings / Recovery) and Check for Updates
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