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NOTE: You can visit this thread for a guide on how to back up app data, contacts, and media files.
Restore App Data:
- Open Settings
- Go to Phone Management
- Tap Backup & Reset > Restore from backup
- Select the backup file you want to restore
- Tap Start > Done
NOTE: You might need to reboot the device to complete the process.
Restore Contacts:
- Open Settings
- Go to Phone management
- Tap Backup & Reset
- Select Restore from backup under LG Backup
- Tap the backup you want to restore and tap Start
- At the Restored prompt tap Done
Restore Media Files:
- Open Settings
- Access Phone Management
- Tap Backup & Reset > Restore from backup
- Select the media file backups to restore
- Tap Start
- At the Restore completed prompt tap Restart
Restore Media Files from a PC:
- Connect the LG device to the computer via USB
- On the phone, enable Media device / File Transfer at the prompt or from the Notification shade
- Open the File Explorer on the computer
- Locate the media file backups on the PC
- Copy and transfer the files to the phone storage, preferably in the folders from where they originate
- Once done, eject the phone storage and safely disconnect the device from the USB port
› See More: LG K11: Restore App Data, Contacts, and Media Files
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