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Clear App Cache/Data:
NOTE: If an app crashes, freezes, or takes up too much storage inexplicably, you can try fixing it by clearing the apps cache and/or data.
WARNING! When clearing an apps data, all of your data stored within the app will be deleted, including user profiles, login information, custom settings etc. To avoid losing personal data, clear ONLY the app cache.
- Open Settings
- Access General
- Go to Apps and select the desired app
- Tap Storage > Clear cache
- If clearing the app cache didnt fix the issues, tap Clear data > OK (check the WARNING above)
Clear the Phones Cache Partition:
NOTE: if your phone crashes, freezes, or otherwise doesnt work as intended and you want to factory reset it, you can try fixing the issues by clearing the phones cache partition instead. This can have results similar to a factory reset without losing personal data from the phone storage.
- Open Settings
- Go to Phone Management and tap Storage
- Tap Internal storage
- Wait for the phone to finish calculating the data
- When ready, tap Cache data > Clear
NOTE: If clearing the cache partition didnt solve the issues, you can visit this thread for a guide on how to factory reset the phone instead.
Reboot to Safe Mode and Remove an App:
NOTE: If one of your third-party apps causes issues and prevents you from removing it, you should be able to uninstall the app while in Safe Mode where all third-party apps are disabled by default.
- Press and hold Power on the home screen
- In the power management pop-up, tap and hold Power off
- At the Reboot to Safe Mode prompt, tap OK
- Wait for the device to finish rebooting. Once done, a Safe Mode watermark should be visible in the lower area of the home screen
- To uninstall an app, open Settings and then go to Apps
- Switch to All apps if necessary and select the desired app
- Tap Uninstall > OK
- Once done, exit Safe Mode by rebooting your phone normally
› See More: LG Q7 Alpha: Clear App Data/Cache, Wipe the Cache Partition, Remove Apps in Safe Mode
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