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Back Up & Restore App Data:
- Launch Settings
- Go to Personal
- Tap Backup & Reset
- Enable Back up my data to back up app data, settings, and Wi-Fi passwords to your backup account
- Enable Automatic Restore to allow app data, settings, and passwords to be restored automatically the next time you log in with the backup account
Back Up & Restore Contacts:
- Open Settings
- Go to Accounts
- Select an account type
- Tap the account you want to use for contact syncing
- Ensure Contacts is checked then tap Menu > Sync Now
NOTE: Contacts can be restored automatically the next time you sign in with the backup account or by manually syncing the account data, and contacts, with the Android phone.
Back Up Media Files on a PC:
- Connect the Android device to the computer via USB
- On the phone, enable Media device / File Transfer at the prompt or from the Notification shade
- Launch the File Explorer on the computer
- Navigate to the media files on the phone
- Copy and paste the files to the desired backup location on the PC
- Once done, eject the phone storage and safely disconnect the phone from the USB port
Restore Media Files from a PC:
- Connect the Android phone to the computer via USB
- On the phone, enable File Transfer / Media device when prompted or from the Notification area
- Launch the File Explorer on the computer
- Locate the media file backups on the PC
- Copy and transfer the files to the phone storage, preferably in the folders of origin
- Once done, eject the phone storage and safely disconnect the device from the USB port
› See More: Moto E5 Play Go: Back Up and Restore App Data, Contacts, and Media Files
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